Key Accounts Client Solutions Manager

2 weeks ago

Manila, National Capital Region, Philippines Michael Page Full time

About Our Client

Our client is one of the leading online video platforms which aim to inspire creativity among individuals. Their core business runs on creation which drives impact among their users. With them, challenges are ways to innovate and grow as a team.

The client solutions team plays a crucial role in guiding market accounts through personalized client services and educating them on tailored solutions, assisting brands in reaching their marketing and business goals. Collaboration across different functions is essential for the team to deliver comprehensive solutions encompassing deep product understanding, industry expertise, and valuable market insights.

Job Description

The responsibilities of this role can be divided to:

Being a consultant to clients and internal stakeholders

  • Product adoption, strategy and/or optimizations to help our clients link their marketing objectives to their business goals.
  • Keep up to date with product developments, market landscapes, vertical movements, and competitor activities to give clients and internal teams a holistic view of what next steps to take.
  • Building test & learn plans in conjunction with the usage of measurement solutions (BLS, CLS, Ad effectiveness, etc.) across full-funnel solutions.
  • Driving and facilitating the adoption of pixels, MMPs where applicable.
  • Putting together narratives, workshops and business reviews etc. to educate and upskill clients, and recommend the way forward.
Campain management and reporting
  • Sense check/challenge media plans and provide suggestions to set clients up for success.
  • Take responsibility for campaign setup checks, performance monitoring and optimisation suggestions for every client in the book of business.
  • Own conversations around Always On content and Performance objectives to support the Brand Partnerships team in revenue attainment.
  • Gather, analyse, and present data alongside insights and actionable next steps as part of post campaign reporting or account audits.
  • Prioritising tasks by urgency level and impact in alignment with Brand Partnership Managers.
Stakeholder Management & Revenue Impact
  • Building trusting relationships and robust communication with internal teams and external client teams.
  • Understanding the scope of various cross-functional teams and whom to approach for what purpose.
  • Having an equal stake in Account & Opportunity planning, and working together to come up with innovative solutions to problems.
  • Tracking revenue attainment and impact of client activities on Book of Business, individually and as a team.
  • Sharing client/market/vertical learnings and knowledge across Client solutions teams, and beyond where pertinent through case studies or other ad hoc sharings.

The Successful Applicant

  • 5 years of experience in account management/client services roles in digital marketing.
  • Good understanding of digital media and marketing landscape; specialized vertical knowledge in FMCG, F&B, or Telcos are a plus.
  • Experience in an in-house marketing function or advertising agency preferred.
  • Solid understanding of media metrics, their implications and corresponding studies.

What's on Offer

  • Opportunity to work in a fast-paced environment with a purpose.
  • Competitive salary and benefits.
  • Work in a multi-cultural and multi-functional environment with exceptional avenue for growth.

#J-18808-Ljbffr

  • Account/ Key Account Manager

    2 weeks ago

    Manila, National Capital Region, Philippines Somani Technologies Full time

    Account / Key Account Manager- MumbaiAn Account /Key account manager (AM/KAM) in enterprise sales is a role that involves managing relationships with our key customers or clients of a company. The key accounts are typically the largest and most important clients, and the KAM is responsible for maintaining and growing the business relationship with these...

  • Key Account Manager

    2 weeks ago

    Manila, National Capital Region, Philippines CARBAY PHILIPPINES INC. Full time

    Carmudi, is a wholly owned subsidiary of Cardekho Group in India. It is India's biggest digital automotive solutions provider / tech platform. Outside India, it operates in Indonesia and Carmudi / Zigwheels in Philippines. Carmudi was recently acquired and now the group plans to scale and grow its Philippines business across multiple business lines and...

  • Key Account Manager

    2 weeks ago

    Manila, National Capital Region, Philippines CARBAY PHILIPPINES INC. Full time

    Carmudi, is a wholly owned subsidiary of Cardekho Group in India. It is India's biggest digital automotive solutions provider / tech platform. Outside India, it operates in Indonesia and Carmudi / Zigwheels in Philippines. Carmudi was recently acquired and now the group plans to scale and grow its Philippines business across multiple business lines and...

  • Key Account Manager

    2 weeks ago

    Manila, National Capital Region, Philippines Michael Page Full time

    About Our Client The client is a FMCG company dedicated to delivering high-quality consumer goods to customers globally. With a strong commitment to innovation, sustainability, and customer satisfaction, we aim to maintain our position as a market leader in the industry. Job Description Main responsibilities include:Key Account Management:Develop and...

  • Key Accounts Specialist

    2 weeks ago

    Manila, National Capital Region, Philippines Klaiya Full time

    Job Summary:We are searching for a friendly and client-focused client relationship manager to develop good relationships with customers by collecting and evaluating feedback to improve our services. The management of complaints and making sure they are sent to the right department for change implementation fall within the purview of client relationship...

  • Key Account Director

    2 weeks ago

    Manila, National Capital Region, Philippines Clozette Group Full time

    About Clozette GroupClozette Group is a digital marketing company anchored on content that performs. We are a team of 200+ digital strategists and content specialists supported by a network of more than 24,000 creators across Asia. With in-house production capabilities and an array of digital assets that may be tapped into, we help brands create, optimise...

  • Key Account Specialist

    2 weeks ago

    Manila, National Capital Region, Philippines INAV PHILIPPINES CORP. Full time

    Job descriptionAbout UsI NAV PHILIPPINES CORP. is a dynamic and innovative company in the IoT sector. We are dedicated to strive for excellence and provide the best IoT solutions for our clients. Our team is passionate about delivering high-quality products / services and is committed to creating a positive impact on our customers and the market.We are...

  • Key Account Manager

    2 weeks ago

    Manila, National Capital Region, Philippines Klaiya Full time

    Job Summary:We are searching for a friendly and client-focused client relationship manager to develop good relationships with customers by collecting and evaluating feedback to improve our services. The management of complaints and making sure they are sent to the right department for change implementation fall within the purview of client relationship...

  • key account manager

    2 weeks ago

    Manila, National Capital Region, Philippines Lifestrong Marketing Inc. Full time

    Account & Relationship Management (Sales) Full time Add expected salary to your profile for insights Prepare regular reports of progress and forecasts to internal and external clients using standard metricsPlay an integral part in generating new sales that will turn into long-lasting relationshipsResolve any issues and problems faced by customers and deal...

  • Key Account Manager

    2 weeks ago

    Manila, National Capital Region, Philippines Monroe Consulting Group Full time

    Executive search firm, Monroe Consulting Group Philippines is recruiting on behalf of one of the exclusive distributors of concessionaire wines and liquors. Our respected client is looking for a Key Account Manager. This role will be responsible for handling Key Accounts. Onsite work in Parañaque City and Fieldwork, Mondays to Fridays.Key job...

  • Advisor, Client Solutions

    2 weeks ago

    Manila, National Capital Region, Philippines FactSet Full time

    Advisor, Client Solutions page is loaded Advisor, Client Solutions Apply locations Philippines, Manila, One Le Grand Tower (Manila - One Le Grand) time type Full time posted on Posted Today job requisition id R23536 Advisor, Client SolutionsABOUT FACTSETFactSet is a leader in providing research and analytical tools to finance professionals. FactSet offers...

  • Key Account Manager

    2 weeks ago

    Manila, National Capital Region, Philippines StepUpFind Full time

    Min. 3 years into broking or banking industry Age- upto 40yrs ROLES &RESPONSIBILITIES:Minimum 2 A/Cs with minimum 5 Lac of Initial Margin. Min 2 SIP (Net) of 5K per month.The Key Account Manager will be responsible for bringing their existing clients and building a strong client book.Maintaining client relationships and generate AUM from preferred...

  • key accounts officer

    2 weeks ago

    Manila, National Capital Region, Philippines St. Luke's Medical Center Full time

    The Key Accounts Officer is tasked primarily with maintaining client accounts. He or she maintains knowledge and awareness of competing products or services, and overall strengths and weaknesses in order to determine how best to service and motivate key accounts to stay with the organization.Assists in developing and sustaining solid relationships with key...

  • key accounts officer

    3 weeks ago

    Manila, National Capital Region, Philippines St. Luke's Medical Center Full time

    The Key Accounts Officer is tasked primarily with maintaining client accounts. He or she maintains knowledge and awareness of competing products or services, and overall strengths and weaknesses in order to determine how best to service and motivate key accounts to stay with the organization.Assists in developing and sustaining solid relationships with key...

  • Key Account Executive

    5 days ago

    Manila, National Capital Region, Philippines Cartrack Full time

    We are a world-leading smart mobility SaaS company with over 2,000,000 subscribers across 23 countries and we are looking for a Key Account Manager to join our team. Our teams are collaborative, vibrant and fast-growing and all team members are empowered with the freedom to influence our business with ideas that drive innovation and...

  • Client Service Manager

    2 weeks ago

    Manila, National Capital Region, Philippines CEF Solutions Inc Full time

    ABOUT THE COMPANY:CEF Solutions Inc. is a Consulting Services, and Business Process Outsourcing (BPO) company specialized in providing BPO Operations, Operations Management, Process Engineering and Innovation, and Cost Optimization solutions to clients in the Customer Service industry. We service some of the largest multinational companies in the world and...

  • Head of Key Account Management Asia Job

    2 weeks ago

    Manila, National Capital Region, Philippines SmartConsulting Full time

    Location: Onsite, Manila, PhilippinesAbout the Hiring Company:We are a leading content provider to the iGaming Industry, offering a multi-product portfolio that is innovative, regulated and mobile-focused. Our passion for premium entertainment is unrivaled. We strive to create the most engaging and evocative experience for all our customers across a range of...

  • Client Success Manager

    2 weeks ago

    Manila, National Capital Region, Philippines ConnectOS Full time

    Schedule: Monday – Friday (09:00 PM - 06:00 AM PHT) What are we looking for?Skills Required:At least 2 years of experience in account management preferably for US/UK clientsDemonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level.Solid experience with CRM software (e.g....

  • Client Success Manager

    3 weeks ago

    Manila, National Capital Region, Philippines ConnectOS Full time

    Schedule: Monday – Friday (09:00 PM - 06:00 AM PHT) What are we looking for?Skills Required:At least 2 years of experience in account management preferably for US/UK clientsDemonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level.Solid experience with CRM software (e.g....

  • Client Servicing Manager

    2 weeks ago

    Manila, National Capital Region, Philippines Toplis Solutions Inc. Full time

    Administrative Assistants (Administration & Office Support) The position is responsible for efficient management of assigned account and ensuring that each project is executed based on agreed timelines, quality and budget. The position also ensures that the projected gross profit for the unit is attained.Job Specifications:Must have at least 3 years of...