key accounts officer

2 weeks ago


Manila, National Capital Region, Philippines St. Luke's Medical Center Full time

The Key Accounts Officer is tasked primarily with maintaining client accounts. He or she maintains knowledge and awareness of competing products or services, and overall strengths and weaknesses in order to determine how best to service and motivate key accounts to stay with the organization.

Assists in developing and sustaining solid relationships with key clients that bring in the most income for the organization.Addressing and resolving key client complaints.Communicates and collaborates with advertising, design, marketing, sales, and logistics to ensure that clients' needs are met.Ensures that profitable sales volume and strategic objective targets are met for the assigned key accounts.Assesses and validates the consumers' needs on an ongoing basis, maintaining high customer satisfaction ratings that are up to the business' standards.
Job Requirement:
  1. Bachelor's degree in Business Administration, Finance, Sales, or a related field.
  2. Minimum of 3 years working experience in marketing or sales, preferably working as junior personnel in the account management department.
  3. Proven experience in account management.
  4. Proficient in business communication – oral and written.
  5. Ability to build rapport with key clients, handle multiple client accounts, and have exceptional customer service skills.

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