![Flatworld Solutions (Philippines), Inc.](https://media.trabajo.org/img/noimg.jpg)
Operations Team Lead
2 weeks ago
Flatworld Philippines is a Great Place to Work-Certified company committed to the vision of building a diverse and inclusive workplace culture where our employees can thrive. We are looking for passionate, talented, and innovative individuals to join our Service Delivery Team. Being part of the Team, you will play a pivotal role in the success and growth of our employees throughout their journey with the organization.
Job Description:
- Ensure monitoring of agent performance, strength and weaknesses in call handling.
- Develop team members to achieve goals.
- Handle escalated customer calls.
- Contribute to the overall effort of the team by improving the overall performance scores of team members.
- Monitor/work on tasks assigned by immediate supervisor or as mandated by the client.
- Adapt to change and work in a fast paced environment at the highest level of quality.
- Solve problems and implement solutions.
- Closely work with other Team Leaders in day-to-day operations.
- Preparation of report as mandated by immediate supervisor and/or the client.
Qualifications:
- Bachelor's Degree preferred but not required
- At least 1 year supervisory experience handling inbound/outbound campaigns
- Willing to work onsite in Davao City
Interested candidates are requested to send their updated CV or may walk- in at Flatworld Solutions Philippines Inc. KSS Building, Buhangin Road Corner Olive Street,Davao City 8000, Philippines. Recruitment opens from 9am-7pm; Mondays to Fridays.
#J-18808-Ljbffr
-
Team Lead
2 weeks ago
Davao City, Davao, Philippines Cloudstaff Full timePhilippines - All, CS Everywhere - Davao14 days ago Login to View Salary Years of experience 5-10 years Shift(s) Night Shift Job request ID JR-13287 Team Lead (WFO-Davao)Philippines - All, CS Everywhere - Davao14 days ago Salary Login to View Salary Years of experience 5-10 years Shift(s) Night Shift Job request ID JR-13287 Job Description WORK FROM...
-
Operations Team Leader
2 weeks ago
Davao City, Davao, Philippines Snapscale Corporation Full timeOperations Team Leader (Healthcare) | Immediate Hiring Supervisors/Team Leaders (Call Centre & Customer Service) This is a full-time on-site role as an Operations Team Lead at Snapscale Corporation. As an Operations Team Lead, you will be responsible for overseeing day-to-day operations, managing a team of employees, ensuring customer satisfaction, analyzing...
-
Team Lead
2 weeks ago
Davao City, Davao, Philippines Cloudstaff Full timeSupervisors/Team Leaders (Call Centre & Customer Service) JR-13287: Team Lead (WFO-Davao) Cloudstaff is a leading provider of smarter outsourcing solutions, with its cutting-edge technology, exceptional people practices, superb employee engagement, and unparalleled work-life balance. We have been recognized and awarded twice as one of the Best Companies to...
-
MDR Team Lead
2 weeks ago
Davao City, Davao, Philippines Medium Full timeSophos is a worldwide leader and innovator of advanced cybersecurity solutions, including Managed Detection and Response (MDR) and incident response services and a broad portfolio of endpoint, network, email, and cloud security technologies that help organizations defeat cyberattacks. As one of the largest pure-play cybersecurity providers, Sophos defends...
-
Sales Team Lead
2 weeks ago
Davao City, Davao, Philippines Yokly Full timeSupervisors/Team Leaders (Call Centre & Customer Service) The Sales Team Lead will manage and support the Sales Team of Yokly.Duties and Responsibilities:Assist the sales team members in meeting and exceeding their goalsTrack weekly, monthly, and quarterly performance and sales metricsMeet regularly with the team to identify areas of improvement and review...
-
Quality Assurance Team Lead
2 weeks ago
Davao City, Davao, Philippines OfficePartners, 360 Inc. Full timeQuality Assurance Team Lead - Davao Onsite Supervisors/Team Leaders (Call Centre & Customer Service) Full time Add expected salary to your profile for insights Has a strong Quality Assurance background (at least 2 years experience)Ability to work well under pressure and with minimal supervisionAbility to identify urgent vs. important, organize time and...
-
Operations Team Leader
2 weeks ago
Davao City, Davao, Philippines SMC Multi-Services Inc. Full timeQualifications:Preferably graduate of Industrial Engineering or any engineering related course.At least 2-year supervisory work experience in manufacturing industry.Knowledgeable in Root Cause Analysis.Must be willing to work in Sta. Cruz, Davao Del Sur.Job Description:Ensure attainment of target production/operational results with emphasis on volume, yield,...
-
Operations Manager
2 weeks ago
Davao City, Davao, Philippines ND HOLDING GROUP, INC Full timeLead security operations team with strong leadership skills and experiences, able to manage security guards and security officers in professional manner.Has wide network in security operations to be able to market and generate new clients.Improve security operations, strategic planning and implementation in providing security services. Your application will...
-
Operations Supervisor
2 weeks ago
Davao City, Davao, Philippines San Miguel Logistics Full timeTeam Leaders/Supervisors (Manufacturing, Transport & Logistics) Full time Add expected salary to your profile for insights San Miguel Integrated Logistics Services, Inc. (SMILSI), is a subsidiary of San Miguel Corporation, is one of the Philippines' leading logistics companies that offers a full range of transportation and logistics services to meet the...
-
operations manager
2 weeks ago
Davao City, Davao, Philippines Prestige Homes and Realty Development Corp. Full timeOPERATIONS MANAGER (ENGINEERING & CONSTRUCTION)Company Overview: We are a leading residential real estate company in Davao City, specializing in land development and construction of Granville residential units. Our mission is to redefine the real estate experience by creating exceptional communities that inspire, connect, and transform lives. We are seeking...
-
Project Execution Lead
2 weeks ago
Davao City, Davao, Philippines Energy Development Corporation Full timeProject Execution Lead (project-based) page is loaded Project Execution Lead (project-based) Apply locations Mt. Apo Kidapawan City Office time type Full time posted on Posted 30+ Days Ago job requisition id JR Unleash your energy within Be a part of the EDC Team Executes the implementation of a cost-efficient work program for the Project while managing...
-
Operations Supervisor
2 weeks ago
Davao City, Davao, Philippines logicore Inc Full timeJob Description:Manage and lead a team responsible for completing complex tasks in an efficient and profitable mannerEstablish and maintain effective working relationships with all internal and external contactsDirect and monitor employees' work, including resource allocation and level of performanceCreate and implement schedules, procedures, and work...
-
Team Manager
2 weeks ago
Davao City, Davao, Philippines Sutherland Full timeSutherland is seeking an organized and goal-oriented person to join us as a Team Manager. We are a group of driven and supportive individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with youJob DescriptionManagers in this role get to:Team Leadership:Lead,...
-
Technical Lead
2 weeks ago
Davao City, Davao, Philippines Apollo Technologies, Inc. Full timeJOIN OUR TEAMWho we are: We are a software development and services company that builds and operates solutions in the Fintech, Retail, Logistics, Agriculture, and Internet access markets for developing countries. We are dedicated to uplifting the lives of ordinary citizens by facilitating their entry into and improving their digital experience. Our...
-
Technical Lead
2 weeks ago
Davao City, Davao, Philippines Apollo Technologies, Inc. Full timeJOIN OUR TEAMWho we are: We are a software development and services company that builds and operates solutions in the Fintech, Retail, Logistics, Agriculture, and Internet access markets for developing countries. We are dedicated to uplifting the lives of ordinary citizens by facilitating their entry into and improving their digital experience. Our...
-
Operations Manager
2 weeks ago
Davao City, Davao, Philippines IBEX Global Solutions Full timeFull time Add expected salary to your profile for insights The Operations Manager is responsible for day-to-day functional supervision of non-exempt work group, including work assignment and attendance monitoring; providing input into selecting, training, developing, and completing performance appraisal of work group(s) in accordance with the...
-
Team Leader
2 weeks ago
Davao City, Davao, Philippines TORCH Solutions Full timeUrgent hiring for Team Leader, at least 3 years Team Lead experience.If sounds like you, then we want youProcess: Onsite / OTP Initial Interview Get hired over the phoneLocation: Davao CityQualifications:At least 3 years Team Lead experienceWith experience handling telco, billing, sales or CSR accountAt least B2 english comms
-
HR Operations Specialist
2 weeks ago
Davao City, Davao, Philippines Manulife Insurance Malaysia Full timeWe are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and...
-
Urgent Hiring for Team Leader(DAVAO)
2 weeks ago
Davao City, Davao, Philippines Talent Outsourcing Channel Solutions Full timeWe are currently seeking a dynamic and experienced Team Leader to join our team. As a Team Leader, you will play a crucial role in managing and leading a team of customer service representatives, ensuring excellent team performance and customer satisfaction.ResponsibilitiesResponsible for overseeing the performance of a team of call or contact center...
-
Senior Operations Manager
2 weeks ago
Davao City, Davao, Philippines OfficePartners, 360 Inc. Full timeJob DescriptionStrong leadership skills to motivate and manage diverse teams.Ability to lead by example and drive organizational culture.Proficiency in data analysis to interpret performance metrics and make informed decisions.Problem-solving skills to address operational challenges effectively.Excellent verbal and written communication skills for client...