Process Specialist

2 weeks ago


Makati City, National Capital Region, Philippines Australia and New Zealand Banking Group Limited Full time

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Process Specialist

Department: Insto Markets COO

Division: Institutional

About the role

At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.

The Process Specialist is responsible to support the growing Global Markets Business and to provide support to Front Office Traders, Balance Sheet Team and other Front Office stakeholders in their day to day business.

The ANZ Markets business has products distributed globally across multiple jurisdictions and entities. Global Markets asset classes consist of FX, Rates and Credit, Global Capital Markets, Commodities and Structured Products. These products are distributed across a range of clients and across various locations. Front Office & Client Support has presence in a number of Global locations provide and provide cross product and time zone support.

Your responsibilities include (but are not limited to):

Support the growing markets business in Australia/Asia and provide additional support to the global team and key front office and enablement stakeholders.

Ensure accuracy of funding forecasts and assists in helping improve operations workflows.

Oversight of internal funding systems and providing accurate forecasts, oversee local clearing and nostro settlement systems with Agent banks for the completion of payments and liquidity requirements.

Perform investigations of unsettled trades impacting funding.

You will also be expected to
  • Perform investigations of unsettled trades impacting funding.
  • Manage and escalate issues and to be pro-active in identifying issues and solutions. Ensure that all services delivered comply with ANZ Group governance requirements, policies, processes and standards and with legal and regulatory requirements.
  • Work with other teams in Front Office Support FX, Rates and Credit, in Australia, London, Singapore, Hong Kong, Bangalore and other regions.
  • Work with other teams in Front Office Support including Client Services, Funding Support as well as other enablement teams including Operations.
  • Ensure controls and procedures are adhered to, mitigating operational risks.
  • Contribute to fostering a strong collaborative culture and positive team dynamics consistent with the Bank's Values
Banking is changing and we're changing with it, giving our people great opportunities to try new things, learn and grow. Whatever your role at ANZ, you'll be building your future, while helping to build ours.

Role Type: Permanent

Schedule and work set Up: Australian Business hours, day shifts, Hybrid work set up after training, Weekends off, follows AU holidays

What will you bring?

To grow and be successful in this role, you will ideally bring the following:

Working knowledge of different asset classes, Bank Loans, Foreign Exchange and/or Rates & Credit/ Bonds and Repos, will be an advantage.

Knowledge of middle office processes and the Front Office trading systems including knowledge of Wall Street and/or Murex would be advantageous.

Proven experience in financial services with middle office experience

Able to influence people to deliver outcomes, build strong working relationships within and across business units

Strong customer service ethic, subject to maintaining internal controls

You're not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we'd love to hear from you.

You're not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we'd love to hear from you.

So, why join us?

ANZ provides banking and financial services and operates across more than 30 markets. We are among the top 4 banks in Australia, the largest banking group in New Zealand and Pacific, and among the top 50 banks in the world. With more than 2,000 people, our team in Manilla play a critical role in executing our strategy and deliver what matters most to our customers and the bank. We continue to grow our professional services capabilities to support our customers around the world. Our expertise and services make us a bank, and our people, purpose, and culture makes us ANZ. We're proud of the inclusive culture we're renowned for where 90% of our people feel they belong.

We provide our people with a range of benefits including access to health and wellbeing services. We also have flexible working options so that our people can "make work, work for them".

We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with a disability, let us know how we can provide you with additional support.

To find out more about working at ANZ visit You can apply for this role by visiting ANZ Careers and searching for reference number 67106

Job Posting End Date
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