Collection Specialist

2 weeks ago


Makati City, National Capital Region, Philippines TRIWAVE INFORMATION TECHNOLOGY Full time

Job Title: Debt Collection Specialist at a Reputable Company in Makati

Qualifications:

  • Must be a High School or Senior High School graduate
  • Must have a stable Internet connection
  • Complete requirements (SSS, Philhealth, Pag-ibig, Tin)
  • Must have Skype account
  • Willing to work ONSITE in Makati

Job Description:

As a Debt Collection Specialist, your responsibilities will include:

  • Monitoring accounts to identify outstanding debts
  • Investigating historical data for each debt or bill
  • Contacting customers via phone or email to remind them of overdue payments
  • Negotiating and establishing repayment schedules based on customers' financial situations
  • Ensuring all payments are posted accurately and promptly
  • Processing and monitoring payments to ensure timely collection
  • Taking actions to encourage timely debt payments
  • Adhering to company policies and legal requirements regarding debt collection
  • Ensuring confidentiality and security of customer information
  • Completing all tasks assigned by immediate supervisor


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