Operations Lead

2 weeks ago


Taguig, National Capital Region, Philippines A Force Ventures Inc. Full time

Compliance & Risk (Banking & Financial Services)

The Operations Lead will manage day-to-day operations and compliance at A Force Ventures Inc's soon-to-be-launch payment solutions company. This is a full-time on-site role located in Taguig. Key responsibilities include overseeing teams, setting goals, developing operational plans, collaborating with other departments, and ensuring project deadlines are met. The Operations Lead will also monitor and optimize processes to increase efficiency and productivity.

Responsibilities

  • Lead and manage operations team for payments, including product development, customer support, and risk management
  • Develop and implement operational strategies and policies
  • Oversee the development and launch of new products and services
  • Manage customer relationships and resolve customer issues
  • Ensure compliance with all applicable laws and regulations
  • Identify and mitigate risks to the business
  • Monitor and improve operational efficiency
  • Work closely with other departments, including product development, sales, and marketing

Qualifications

  • Demonstrable experience in compliance and risk management
  • Familiarity with developing and executing compliance management techniques
  • Willingness to work in a team and lead them as required
  • Experience in operations management, project management, or a related field
  • Experience in business analysis, process improvement, and problem solving
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced and dynamic environment
  • Strong analytical and critical thinking skills
  • A bachelor's degree in finance, law, business administration or a related field.
  • Additional certifications in operations management, compliance or project management is a plus
  • Must be willing to work on-site from Monday to Friday
  • Competitive salary and benefits package
  • Opportunity to work on challenging and impactful projects
  • Dynamic and collaborative work environment
  • Chance to make a significant contribution to the company's success
Your application will include the following questions:

What's your expected monthly basic salary?

How many years' experience do you have as an Operations Lead?

Which of the following Microsoft Office products are you experienced with?

How would you rate your English language skills?

Do you have customer service experience?

How much notice are you required to give your current employer?

Are you willing to undergo a pre-employment background check?

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