Country Delivery Director

2 weeks ago


Pasig, National Capital Region, Philippines Michael Page Full time

About Our Client

The client is a leading global investor services company that serves clients from all around the world. This multi-billion business is present in over twenty jurisdictions and is committed to delivering high quality personalised investor services. Their office is located at Pasig City.

Job Description

The Country Delivery Director is responsible for:

  • Developing strategies on business requirements and client relationships
  • Driving transformational changes to achieve front office and client specific requirements
  • Managing the local delivery team, business performance management, and productivity
  • Working with remote teams to deliver requirements
  • Reporting to the country MD and maintaining a functional relationship with finance, compliance, and sales
  • Ensuring that deadlines and client milestones are met at all times and that the resource capacity and demand in quantity & skills are matched
  • Overseeing the quality control in the delivery function on the basis of quality assurance standards
  • Participating actively in the account management teams to drive quality deliverable of large clients
  • Leading and sponsoring group & local initiatives to promote employee engagement and efficiency

The Successful Applicant

The Country Delivery Director is/has:

  • University degree in Business Administration, Economics, or Law
  • Extensive professional experience in the financial services environment, managing service operations and client deliverable, and managing staff
  • At least ten (10) years of experience in management
  • Proven history of implementing actions and development plans to enhance skills of team members
  • Ability to drive results under tight timelines
  • Excellent verbal and written communication skills
  • Strategic mindset
  • Proficient in MS Office Suite

What's on Offer

  • Head the local team and enact strategic initiatives
  • Be part of the top management's decision making
  • Competitive salary
  • Work in a multinational workplace

#J-18808-Ljbffr

  • Pasig, National Capital Region, Philippines IQ-EQ Group Full time

    Home Vacancies Client Implementation Director, Global Delivery Centres Client Implementation Director, Global Delivery CentresJob DescriptionIQ-EQ is undergoing unprecedented levels of digital, and broader operational transformation to help realise our strategic ambitions. Group Operations supports our business to deliver quality client service and drive...


  • Pasig, National Capital Region, Philippines Monroe Consulting Group Full time

    Executive search firm Monroe Consulting Group Philippines is recruiting on behalf of a prestigious International School. Our reputable client is rigorously looking for a Country Manager who will be responsible for providing leadership to the various functions for all campuses in the Philippines managing operations, and executing business plans. They are keen...


  • Pasig, National Capital Region, Philippines Monroe Consulting Group Full time

    Executive search firm Monroe Consulting Group Philippines is recruiting on behalf of a prestigious International School. Our reputable client is rigorously looking for a Country Manager who will be responsible for providing leadership to the various functions for all campuses in the Philippines managing operations, and executing business plans. They are keen...

  • Director of Benefits

    2 weeks ago


    Pasig, National Capital Region, Philippines Humanly (humanly) Full time

    About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming...


  • Pasig, National Capital Region, Philippines International SOS Full time

    Job Title: Business Development DirectorLocation: Ortigas, PasigOverall Purpose of the Job:The Business Development Director will lead the key growth projects of Philippines to ensure the company's sales strategies are achieved. To grow the business and work effectively with the sales, and operations teams, along with medical and security subject matter...


  • Pasig, National Capital Region, Philippines Acquire BPO Full time

    Senior Director, People & Culture – PhilippinesWe're an outsourcing provider with a difference — offering clients flexible engagement models backed by our solid suite of shared support services. As the Senior Director, People & Culture – Philippines, your role is vital in leading and managing the overall Human Resources department in the Philippines,...

  • Country Manager

    2 weeks ago


    Pasig, National Capital Region, Philippines GM Convergint Full time

    Our client is looking for a full-time, enthusiastic, results driven and forward-thinking General Manager to join our amazing culture. In this role, you will be responsible for setting the strategic direction of their assigned market; for developing and growing the business; and for maintaining the existing business and customer base. The General Manager will...


  • Pasig, National Capital Region, Philippines AAPI Acquire Asia Pacific, Inc. Full time

    Senior Director, People & Culture – Philippines page is loaded Senior Director, People & Culture – Philippines Apply locations Pasig City time type Full time posted on Posted 10 Days Ago job requisition id R8762 We're an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a...


  • Pasig, National Capital Region, Philippines Concentrix Full time

    Job Title:Local IT Service Delivery AssociateJob DescriptionThe IT Service delivery Coordinator provides the two-way communication between delivery and the wider Concentrix organization, with a focusYour Journey at Concentrix + Webhelp Starts Here:At Concentrix + Webhelp, our mission is to be the greatest customer engagement services company in the world,...


  • Pasig, National Capital Region, Philippines Concentrix Full time

    Job Title:Local IT Service Delivery AssociateJob DescriptionThe IT Service delivery Coordinator provides the two-way communication between delivery and the wider Concentrix organization, with a focusYour Journey at Concentrix + Webhelp Starts Here:At Concentrix + Webhelp, our mission is to be the greatest customer engagement services company in the world,...


  • Pasig, National Capital Region, Philippines Concentrix Full time

    Job Title:Local IT Service Delivery AssociateJob DescriptionThe IT Service delivery Coordinator provides the two-way communication between delivery and the wider Concentrix organization, with a focusYour Journey at Concentrix + Webhelp Starts Here:At Concentrix + Webhelp, our mission is to be the greatest customer engagement services company in the world,...


  • Pasig, National Capital Region, Philippines Support Services Group Full time

    Company Description:Support Services Group is a global omnichannel contact center solutions company, founded in 1998 and headquartered in Waco, Texas. With 20+ locations and 10,000+ employees in 10 countries, we offer tailored, omnichannel solutions for Technical Support, Customer Care, E-commerce and Retail, RMA Management, B2B/B2C Sales, Sales Support,...


  • Pasig, National Capital Region, Philippines Astoria Hotels & Resorts Full time

    Posted 7 days ago and deadline of application is on 5 JunRecruiter was hiring a day agoJob DescriptionShall assist the Director of Sales and Marketing in providing leadership and maximize sales of the Sales and Marketing Department.Contribute to the development of hotel's sales and marketing initiatives by recommending, implementing and monitoring...


  • Pasig, National Capital Region, Philippines Transcom Worlwide Full time

    Transcom is looking for talented individuals like you to join our awesome team Be the next Director for WFM Business Intelligence & Reporting for our Transcom Pasig site.Join our Transcom Family as a Director for WFM Business Intelligence & ReportingTo lead and directly manage Workforce BI&R Senior Managers, Managers, Supervisors, and Analysts to support...


  • Pasig, National Capital Region, Philippines Acquire BPO Full time

    This leader is responsible for the overall smooth operation of outsourcing contracts with the client. In this position the incumbent will affect the actions of internal and external resources in the goal of delivering contracted services at targeted service levels.This role also often plan, direct and coordinate operations in support of a company's growth....


  • Pasig, National Capital Region, Philippines AAPI Acquire Asia Pacific, Inc. Full time

    Senior Operations Director page is loaded Senior Operations Director Apply locations Pasig City time type Full time posted on Posted 3 Days Ago job requisition id R8336 We're an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together...


  • Pasig, National Capital Region, Philippines Transcom Full time

    Transcom is looking for talented individuals like you to join our awesome team Be the next Director for WFM Business Intelligence & Reporting for our Transcom Pasig site. Join our Transcom Family as a Director for WFM Business Intelligence & Reporting To lead and directly manage Workforce BI&R Senior Managers, Managers, Supervisors, and Analysts to...


  • Pasig, National Capital Region, Philippines Nielsen Full time

    Associate Director, Broadcasters & Publishers At Nielsen, we believe that career growth is a partnership. You ultimately own, fuel and set the journey. By joining our team of nearly 14,000 associates, you will become part of a community that will help you to succeed. We champion you because when you succeed, we do too. Embark on a new initiative, explore a...

  • Art Director

    2 weeks ago


    Pasig, National Capital Region, Philippines GINGERSNAPS (IL Coniglio Bianco Corporation) Full time

    Posted 3 days ago and deadline of application is on 30 JulRecruiter was hiring 4 hours agoJob DescriptionPosition Overview:As the Art Director, you will play a pivotal role in shaping and executing our brand's visual identity across all channels. You will lead a team of creative professionals and collaborate closely with cross-functional teams to ensure our...


  • Pasig, National Capital Region, Philippines SEAOIL Philippines, Inc. Full time

    Are you ready to start your legaSEA? SEAOIL is looking for passionate talents to help make a difference in the lives of Filipinos and fuel their better future. Here's your chance to grow your career with the largest and leading independent fuel company in the country - join us as our next Senior Program Officer in MindanaoWhat is this role about?The role...