Director of Benefits

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech.

The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally.Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.

It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO) We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an ever-changing world.

What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.

TaskUs is seeking a Director of Benefits (PH) who will work closely with the VP of Global Total Rewards. Think of yourself as someone who's responsible for maintaining and monitoring the employee benefits programs, so not just anyone is qualified for this role. We make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top notch. Come on, now we need your full concentration because it's time to imagine what it's like being a Director of Benefits (PH).

Imagine yourself going to work with one thing on your mind: that you want to benchmark against the best benefits practices in the Industry and ensure that TaskUs is always ahead of the competition. As you tackle your new tasks for the day, you know that it will lead to one thing: that you will review, design, and administer employee benefits.

As the Director of Benefits (PH) , you will do Benefits Design, Benefits Administration, Vendor management, Employee Query Handling, Reporting and Data administration, and guidance to the Benefits team. You will provide support in the development and implementation of global as well as country Benefit strategies. You will also be responsible for the administration and implementation of all employee benefits for employees in the designated area of the business. You will perform other job-related assignments that may be assigned from time to time.

Responsibilities (including, but not limited to)

Develop, implement, administer and maintain benefits programs, policies and procedures

Ensure that the benefits programs comply with the relevant legislations

Recommend new benefits programs to Rewards and Business leadership by studying employee requirements, industry benefit trends and developments in benefits offered by competitors.

Supports management's decision-making process by analyzing benefit programs and doing cost/ budget analysis.

Identifies the best benefit options by studying programs and obtaining advice from consultants.

Manages benefits staff by coaching, counseling, and mentoring employees.

Resolves employee questions and problems by interpreting benefit policies and procedures.

Working with third-party vendors to negotiate benefit plans and resolve benefit-related issues.

Develop communication strategies to ensure that employees understand and aware of the benefits offered by the organization

Ensure that benefit documentation is always up-to-date and accurate

Work with Finance and HR team to ensure seamless administration of Benefits programs

Requirements

Bachelor's degree in Human Resources, Business Administration, Finance, Economics or equivalent experience preferred.

12+ years of related professional experience

Extensive experience in managing global employee benefits for a large organization; conducting benefits design and benchmarking; and working on claims data and analytics

Experience managing regional (South East Asia countries) or global employee benefits is preferred

Strong stakeholder, people, and project management skills

Vendor management experience is a must

Independent, self-motivated, and detail-oriented; excellent problem-solving skills

Advanced spreadsheet (Excel, Google Sheets) and presentation skills (PowerPoint, Google Slides)

In-depth knowledge of benefits practices and regulatory requirements related to employee benefits

Relevant certifications, such as a CBP (Certified Benefits Professional) preferred

Experience managing benefits in a Human Resources Information System (HRIS), preferably Workday

About TaskUs

TaskUs is a leading provider of outsourced digital services and next-generation customer experience to the world's most innovative companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery and ride-sharing, Technology, FinTech and HealthTech. As of March 31, 2023, TaskUs had a worldwide headcount of approximately 47,700 people across 27 locations in 13 countries, including the United States, the Philippines and India.

In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics and circumstances. Inclusive and equitable practices is our responsibility as a business.

TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodation in any part of the hiring process, please let us know.

"Please take note that TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs."

How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.

DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.