E-Commerce Customer Service

1 month ago


Metro Manila, Philippines Platserv PH Full time

Platinum Outsourcing is an award winning, Australian owned and managed co sourcing BPO – operating out of both the Philippines and Indonesia. 

We are a fast growing scale-up, opening our first offices in the Philippines only 3 years ago (and growing to 130 employees in that time).

We have plans to expand to 200+ employees before the end of 2024.

In this role, you will be supporting the Director of a number of global fashion brands.

The role:

You will be responsible for a variety of tasks relating to each brand, and their online stores. Including general customer service, Shopify and marketplace management / liaison, logistics related tasks, invoicing, and other general administrative duties. 

You and your experience:

Minimum 3 years experience in an e-commerce support role, ideally within Australian or the US. Minimum 3 years experience working within Shopify, ideally in the fashion industry Intermediate Excel SkillsExposure to XERO a plus, but not essential Exceptional English communication skills (written and spoken)Exceptional time management skills and an ability to multi task

What we offer:

Day shiftAbove market remunerationHMO Day 1 Performance incentivesTeam building events and activitiesBrand new IT equipment15 days VL5 days sick leave

  • Metro Manila, Philippines E-infomedia Full time

    We have 30k Regularization Bonus for our E-Commerce Campaign (September Class Only)Qualifications:- At least 1 year and above BPO Experience- Amenable to Work Onsite- Good to Above Communication Skills- Salary Range: 30k- Headcount: 40Start Date: September 2024Roles and responsibilities:Deliver exceptional customer service by promptly addressing customer...

  • E-Commerce Lead

    2 months ago


    Metro Manila, Philippines Collins International Trading Corporation Full time

    Driving the sales performance of the e-commerce platformManaging and executing promotional campaignsProviding insights on customer shopping trends to support assortment selection and identify assortment gapsEnsuring good customer service by addressing and ensuring the timely resolution of customer issues or commentsWorking closely with demand planning and...

  • E-commerce Specialist

    1 month ago


    Metro Manila, Philippines The Hang Loose Hut Full time

    We are seeking an organized and proactive E-commerce Specialist to manage the day-to-day operations of our Wix online store. This role involves overseeing the integration with Printful for order fulfillment, maintaining product listings, and ensuring a smooth customer experience.Key Responsibilities:Oversee the functionality and maintenance of the Wix online...

  • e-commerce assistant

    1 month ago


    Manila, National Capital Region, Philippines Robinsons Department Store Full time

    Manages and oversees the daily operations of the e-commerce storesSKU management in e-commerce platforms (enrollment, promotions, inventory management, and rationalization)Plans the proper assortment of products to be offered that is appropriate for the e-commerce store (including price, discount, and quantity)Monitors and reconciles fulfillment of orders vs...


  • Manila, National Capital Region, Philippines Platserv PH Full time

    Platinum Outsourcing is an award winning, Australian owned and managed co sourcing BPO – operating out of both the Philippines and Indonesia. We are a fast growing scale-up, opening our first offices in the Philippines only 3 years ago (and growing to 130 employees in that time).We have plans to expand to 200+ employees before the end of 2024.In this role,...


  • Metro Manila, Philippines Be Global E-Commerce Corporation Full time

    Duties and Responsibilities: Responsible for providing full admin support to his/her assigned KAMStocks orderingInventory monitoringUploadsCustomer ServiceMasterfile monitoringCO/PO creationDBS/B2C/B2B/ photoshoot request Qualifications: Graduate of Business, Management, or any related degreeAbility to communicate clearly and professionally (both written...

  • E-Commerce Assistant

    4 months ago


    Manila, Philippines Cosmic Technology Inc. Full time

    Responsibilities:Website Maintenance: Update and maintain product information on the company website to ensure accuracy and relevance.E-commerce Platform Management: Familiarize yourself with the operating models and conditions of major e-commerce platforms such as Shopee, TikTok, Zalora, and Lazada.Product Updates: Timely update the company's products on...

  • e-Commerce Specialist

    1 month ago


    Manila, National Capital Region, Philippines ICXEED PHILIPPINES INC. Full time

    We are in search of a dynamic and detail-oriented individual to join our rapidly expanding team. Our client, a dedicated provider of high-quality products, is on a trajectory of growth. We are seeking a talented E-commerce Specialist to further enhance their online presence. Responsibilities: Manage and update Shopify product listings, including product...

  • e-Commerce Specialist

    1 month ago


    Metro Manila, Philippines ICXEED PHILIPPINES INC. Full time

    We are in search of a dynamic and detail-oriented individual to join our rapidly expanding team. Our client, a dedicated provider of high-quality products, is on a trajectory of growth. We are seeking a talented E-commerce Specialist to further enhance their online presence.  Responsibilities: Manage and update Shopify product listings, including product...

  • E-commerce Specialist

    1 month ago


    Manila, National Capital Region, Philippines The Hang Loose Hut Full time

    We are seeking an organized and proactive E-commerce Specialist to manage the day-to-day operations of our Wix online store. This role involves overseeing the integration with Printful for order fulfillment, maintaining product listings, and ensuring a smooth customer experience.Key Responsibilities:Oversee the functionality and maintenance of the Wix online...


  • Manila, National Capital Region, Philippines Be Global E-Commerce Corporation Full time

    Dutiesand Responsibilities:Responsible for providing fulladmin support to his/her assigned KAMStocks orderingInventory monitoringUploadsCustomer ServiceMasterfile monitoringCO/PO creationDBS/B2C/B2B/ photoshoot requestQualifications:Graduate of Business,Management, or any related degreeAbility to communicate clearlyand professionally (both written and...

  • e-commerce staff

    2 months ago


    Manila, National Capital Region, Philippines Olympic Village Enterprises Inc. Full time

    Function as the web-store staff and handle customer inquiries, requests, concerns & complaints, order fulfillment, product updates, website monitoring and troubleshooting.Prepare weekly performance reports, give recommendations & action plans on how to improveCoordinate with the Marketing and Visual Merchandising departments for the updating of online...


  • Metro Manila, Philippines LG Electronics Philippines Inc. Full time

    Join the LG Electronics Philippines Inc. Team as an E-Commerce Sales Manager (Digital Marketing)!Are you a dynamic and results-driven professional with a passion for digital marketing and e-commerce? LG Electronics Philippines Inc. is looking for an exceptional E-Commerce Sales Manager to join our team and drive our online sales strategy to new heights.About...


  • Manila, National Capital Region, Philippines LG Electronics Philippines Inc. Full time

    Join the LG Electronics Philippines Inc. Team as an E-Commerce Sales Manager (Digital Marketing)Are you a dynamic and results-driven professional with a passion for digital marketing and e-commerce? LG Electronics Philippines Inc. is looking for an exceptional E-Commerce Sales Manager to join our team and drive our online sales strategy to new heights.About...


  • Manila, Philippines Natilia LLC (Belula Care) Full time

    About the Company Belula Care is a company dedicated to delivering exceptional customer experiences. We firmly believe that it's not just about the products; it's about the connections customers establish with our brand and the overall experience they have. Our approach goes beyond pricing and features; it's centered on creating meaningful interactions and...


  • Manila, Philippines Natilia LLC (Belula Care) Full time

    About the Company Belula Care is a company dedicated to delivering exceptional customer experiences. We firmly believe that it's not just about the products; it's about the connections customers establish with our brand and the overall experience they have. Our approach goes beyond pricing and features; it's centered on creating meaningful interactions and...


  • Metro Manila, Philippines Brunt Work Full time

    This is a remote position. Role Name: Customer Service Representative/Admin Schedule: Part-time, 20 hours per week, Monday to Friday, 9:00 AM to 1:00 PM NZT Client Timezone: New Zealand Time (NZT) Client OverviewJoin a thriving e-commerce business specializing in custom printed products! This innovative company operates a successful online store,...


  • Metro Manila, Philippines Watsons Personal Care Stores (Philippines), Inc. Full time

    Job Summary:Our Senior E-commerce Manager for Marketplaces is responsible for executing key strategies to expand the reach and acquisition of new online customers to Watsons through the Marketplaces. The position leads the top-to-top relationship management with 3rdparty marketplace partners and sets joint business plans and trading terms.  The position is...


  • Manila, National Capital Region, Philippines E-infomedia Full time

    We have 30k Regularization Bonus for our E-Commerce Campaign (September Class Only)Qualifications:At least 1 year and above BPO ExperienceAmenable to Work OnsiteGood to Above Communication SkillsSalary Range: 30kHeadcount: 40Start Date: September 2024Roles and responsibilities:Deliver exceptional customer service by promptly addressing customer inquiries,...


  • Metro Manila, Philippines DLS Company Part time

    Established in April 2016, DLS is one of Vietnam’s foremost Startups in the cross-border e-commerce industry. Its main business is to create online retail stores for others in the nature of web-based service that allows users to create hosted e-commerce stores to sell their goods and services online. After many years of development, we have been operating...