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E-commerce Specialist

3 months ago


Manila, National Capital Region, Philippines The Hang Loose Hut Full time

We are seeking an organized and proactive E-commerce Specialist to manage the day-to-day operations of our Wix online store. This role involves overseeing the integration with Printful for order fulfillment, maintaining product listings, and ensuring a smooth customer experience.

Key Responsibilities:

Oversee the functionality and maintenance of the Wix online store.Regularly update product listings, descriptions, and pricing to reflect current offerings.Ensure product listings are optimized for SEO and assist with digital marketing efforts.Ensure the store's design and user experience align with our brand standards.Troubleshoot and resolve any technical issues related to the online store.Work closely with Printful to manage the order fulfillment process, ensuring timely and accurate deliveries.Address customer inquiries related to order status, shipping, returns, and exchanges.Maintain a high standard of customer service throughout the online shopping experience.Analyze website traffic, conversion rates, and customer behavior to support store performance.
Qualifications:Experience managing or coordinating e-commerce operations, preferably on Wix or a similar platform.Familiarity with Printful or other print-on-demand services.Graphic design experience utilizing Adobe Illustrator and PhotoshopStrong organizational skills and the ability to manage multiple tasks simultaneously.Excellent communication skills, both written and verbal.Basic understanding of SEO and digital marketing principles.Proficiency with data analytics tools and report generation.
Schedule and BenefitsMonday to Friday12 am - 8 am Philippine Time (night shift)17 Paid leavesWeekly pay schedule13th month pay