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e-commerce staff

3 months ago

Manila, National Capital Region, Philippines Olympic Village Enterprises Inc. Full time
Function as the web-store staff and handle customer inquiries, requests, concerns & complaints, order fulfillment, product updates, website monitoring and troubleshooting.Prepare weekly performance reports, give recommendations & action plans on how to improveCoordinate with the Marketing and Visual Merchandising departments for the updating of online promos, web banners, ads and online product inventory.Perform on-site and off-site website optimization to increase the number of visitors and improve online sales conversion rates.Managing Google Tools such as Analytics, Search Console, and Google Merchant.Create, implement & optimize SEO strategies such as SEO keywords research and link building efforts through online listings, etc. Create high quality content such as blogs to generate website visitors & help in link-building efforts if possibleAnalyze online customer behavior and use web analytics to help improve overall user experience and website functionalityManage Google product listings to optimize website inventory & related Facebook adsAnalyze Google Analytics reports (Audiences Behavior, Conversion, etc.) to boost online sales, increase conversion rates and drive website traffic or visitsPERKS AND BENEFITS:Monday to Friday work only (on-site)Salary offer depends on work related experiencesPaid mandatory government contributionPromotion opportunitiesOffers medical & dental benefitWith yearly appraisalOther perks & benefitsJob Qualification:Must be a business course graduate, with a marketing specialization (Digital Marketing is a plus) or an Information Technology graduate with a specialization in E-Commerce.Has work experience with online/remote sales companies in a customer service, operations or product growth role. Having work experience in e-commerce is a plus.Has experience in creating, tracking and converting Digital Marketing campaigns (keywords, social media and search engine ads, affiliate marketing) especially on the Google Analytics Platform.Understands SEO/SEM/PPC. Bonus if experienced in Google Tag Manager and Firebase platforms.Up to date knowledge of the current trends in the global and local E-Commerce industryProgramming experience (especially with PHP and Javascript) is a big plus.Has strong verbal and written communications skillsHas strong Project Management skills and leadership potentialHas strong analytical skillsIndependent worker, self-starter and takes initiativeFull-time position available