Healthcare Accounts Receivable Cash Posting

1 week ago

Metro Manila, Philippines Optum, a UnitedHealth Group Company Full time

As an Accounts Receivable Clerk within the healthcare industry, you will play a crucial role in our revenue cycle by ensuring the timely reimbursement of outstanding accounts. Your primary responsibility will be to resolve outstanding accounts receivable and drive accounts to resolution based on the specific duties assigned to your role as per client agreements. This will require strong attention to detail and the ability to adapt quickly to new systems, technologies, and processes.

Primary Responsibilities:

  • Resolve outstanding accounts receivable in a timely and accurate manner to maximize reimbursement and achieve strong patient financial results.
  • Collaborate with a team to deliver consistent results while also being able to work independently.
  • Maintain organization and quickly adapt to a fast-paced remote work environment.
  • Stay updated on new systems, technologies, and processes as required by client specifications.
  • Utilize strong written and verbal communication skills to effectively follow-up with payers, resolve denials, review charges, and respond to written correspondence.
  • Ensure accurate application of financial transactions to each account, including posting payments and contractual adjustments.
  • Perform thorough research to identify and address potential issues or trends that may affect the timely resolution of accounts, including posting or billing rejections, unidentified payments, underpayments, refunds and posting to deposit variances.
  • Support the revenue cycle through various clerical duties, including mail sorting and routing, deposit preparation, scanning, and credit card processing.
  • Meet productivity standards as outlined in client metrics.
  • Other duties may apply

     

    Required Qualifications:

      • 6+months of experience in collections, billing, or cash posting

    • Proficiency with MS Office (including Excel, Word, and Outlook).
    • Amenable to work on a shifting schedule and extended hours.
    • Professional English Proficiency 
    • Medical work experience
    • Experience in healthcare revenue cycle
    • Finance or accounting experience
    • Knowledge of medical terminology and insurance billing practices
    • At least a SHS Graduate or 2nd year college undergraduate

      What makes this a special challenge? For one, we want to create a quality experience for every person we serve. So the bar is high for accuracy, communications style and effectiveness. Also, you'll need to be researching and resolving problems before, during and after calls within a high volume, demanding environment.

      Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make the health system work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.

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