Patient Relations Officer

3 days ago


Metro Manila, Philippines Asalus Corporation (IntelliCare) Full time

To delight customers by providing quality service through personalized assistance of members during confinement and ensure proper implementation of the service agreement and proper gatekeeping.


Job Qualifications:

Graduate of 4 year course pref. allied medical coursesExperience in HMO setting is an advantage but not required


Job Competencies:

Knowledge in medical terminologiesAverage in oral and written communication skillsAbility to adjust on flexible schedules or to work on callComputer Literate


Personal Character:

Is Adaptable and goal orientedIs emphatic




  • Metro Manila, Philippines ADEC INNOVATIONS HEALTHCARE, INC Full time

    DUTIES AND RESPONSIBILITIESMeet patient needs through a variety of methods which may include but not limited to:a. Answer incoming phone calls and/or make outbound phone calls, gathering information to route appropriately.b. Facilitate warm handoffs when the department is reached in error.c. Check in patients.d. Make walk-in appointments.e. Check out...


  • Metro Manila, Philippines MedGrocer Full time

    MedGrocer's digitally-enabled “medicine-as-a-service” platforms are used by hundreds of employers and pharma companies. Our end-to-end medicine/vaccine programs, telehealth services, and onsite medical staff serve a million Filipinos every year. MedGrocer is one of the more established Filipino Health Tech startups.The Patient Service Representative...


  • Metro Manila, Philippines Makati Medical Center Full time

    The Patient Service Specialist (PSS) serves as Makati Medical Center's frontline contact in Central Registration. He/she is responsible for registration, billing, and releasing of results. He/she also handles other patient-related servicing, which include responding to inquiries, providing information and assistance, and managing complaints and feedback,...

  • Patient Navigator

    3 weeks ago


    Metro Manila, Philippines UERM Memorial Medical Center Full time

    JOB DESCRIPTION:Coordinates, implements, and monitors individual and consolidated unit schedulesManages data and submits necessary operational reports (e.g. monthly census, target tracking, resource utilization, etc.)Reviews daily and monthly schedules and recommends duty assignment to meet standard TAT and unit targetsResponds to queries and providing...


  • Manila, National Capital Region, Philippines ADEC INNOVATIONS HEALTHCARE, INC Full time

    DUTIES AND RESPONSIBILITIESMeet patient needs through a variety of methods which may include but not limited to:a. Answer incoming phone calls and/or make outbound phone calls, gathering information to route appropriately.b. Facilitate warm handoffs when the department is reached in error.c. Check in patients.d. Make walk-in appointments.e. Check out...


  • Manila, National Capital Region, Philippines Asalus Corporation (IntelliCare) Full time

    To delight customers by providing quality service through personalized assistance of members during confinement and ensure proper implementation of the service agreement and proper gatekeeping.Job Qualifications:Graduate of 4 year course pref. allied medical coursesExperience in HMO setting is an advantage but not requiredJob Competencies:Knowledge in...


  • Metro Manila, Philippines Civicom Pacific Corp. Full time

    The Role In this virtual position, you will be greeting incoming patients with a smile and reviewing their information to verify insurance coverage, eligibility, and if there is pre-authorization needed from our client to provide the physical therapy services they offer. You will also review medical records, schedule patient appointments, and perform other...


  • Manila, National Capital Region, Philippines Civicom Pacific Corp. Full time

    The Role In this virtual position, you will be greeting incoming patients with a smile and reviewing their information to verify insurance coverage, eligibility, and if there is pre-authorization needed from our client to provide the physical therapy services they offer. You will also review medical records, schedule patient appointments, and perform other...


  • Manila, National Capital Region, Philippines Civicom Pacific Corp. Full time

    The Role In this virtual position, you will be greeting incoming patients with a smile and reviewing their information to verify insurance coverage, eligibility, and if there is pre-authorization needed from our client to provide the physical therapy services they offer. You will also review medical records, schedule patient appointments, and perform other...


  • Metro Manila, Philippines ESOL IT SERVICES INC. Full time

    Job Description: This role involves skilled consecutive first-person interpretation. You'll work under direct supervision, following clear policies and procedures. You’ll provide translation support between doctors and patients based in the US.Job Requirements:Willing to be deployed in Cyberjaya, Malaysia.The company will cover airfare and provide one...


  • Manila, National Capital Region, Philippines MedGrocer Full time

    MedGrocer's digitally-enabled "medicine-as-a-service" platforms are used by hundreds of employers and pharma companies. Our end-to-end medicine/vaccine programs, telehealth services, and onsite medical staff serve a million Filipinos every year. MedGrocer is one of the more established Filipino Health Tech startups.The Patient Service Representative assists...


  • Manila, National Capital Region, Philippines MedGrocer Full time

    MedGrocer's digitally-enabled "medicine-as-a-service" platforms are used by hundreds of employers and pharma companies. Our end-to-end medicine/vaccine programs, telehealth services, and onsite medical staff serve a million Filipinos every year. MedGrocer is one of the more established Filipino Health Tech startups.The Patient Service Representative assists...

  • Front desk officer

    1 day ago


    Metro Manila, Philippines Skinway Full time

    FRONT DESK OFFICERAssists in patients scheduling and follow upReceives patient's paymentOffer clinic services to customersOffer promos and discounts to customersHelps in filing patients recordsWelcomes patients and customers inside the clinicCloses patients account after treatmentsAnswers patient's queries and concerns  


  • Manila, National Capital Region, Philippines Makati Medical Center Full time

    The Patient Service Specialist (PSS) serves as Makati Medical Center's frontline contact in Central Registration. He/she is responsible for registration, billing, and releasing of results. He/she also handles other patient-related servicing, which include responding to inquiries, providing information and assistance, and managing complaints and feedback,...


  • Manila, National Capital Region, Philippines Makati Medical Center Full time

    The Patient Service Specialist (PSS) serves as Makati Medical Center's frontline contact in Central Registration. He/she is responsible for registration, billing, and releasing of results. He/she also handles other patient-related servicing, which include responding to inquiries, providing information and assistance, and managing complaints and feedback,...

  • Patient Navigator

    2 weeks ago


    Manila, National Capital Region, Philippines UERM Memorial Medical Center Full time

    JOB DESCRIPTION:Coordinates, implements, and monitors individual and consolidated unit schedulesManages data and submits necessary operational reports (e.g. monthly census, target tracking, resource utilization, etc.)Reviews daily and monthly schedules and recommends duty assignment to meet standard TAT and unit targetsResponds to queries and providing...

  • Patient Navigator

    3 weeks ago


    Manila, National Capital Region, Philippines UERM Memorial Medical Center Full time

    JOB DESCRIPTION:Coordinates, implements, and monitors individual and consolidated unit schedulesManages data and submits necessary operational reports (e.g. monthly census, target tracking, resource utilization, etc.)Reviews daily and monthly schedules and recommends duty assignment to meet standard TAT and unit targetsResponds to queries and providing...


  • Manila, National Capital Region, Philippines ESOL IT SERVICES INC. Full time

    Job Description: This role involves skilled consecutive first-person interpretation. You'll work under direct supervision, following clear policies and procedures. You'll provide translation support between doctors and patients based in the US.Job Requirements:Willing to be deployed in Cyberjaya, Malaysia.The company will cover airfare and provide one week...


  • Metro Manila, Philippines St. Luke's Medical Center Full time

    JOB DESCRIPTION:To contribute to the delivery of Quality Patient Care and Safety consistent with SLMC Vision, Mission and Values and the organization's strategic objectives.To provide technical and administrative support to the Associate Director and Vice President & Chief Quality Officer in the management of SLMC's Quality and Patient Safety Program,...


  • Metro Manila, Philippines Cardinal Santos Medical Center Full time

    JOB RESPONSIBILITIESThe Accounts Officer serves as the primary business contact for internal and external clients to encourage new and repeat business opportunities.Responsible for achieving maximum sales profitability, growth and account penetration within the assigned market segment.Develop business plans and strategies that expands Hospital’s customer...