Customer Success Operations Analyst

The Role: The Customer Success Operations Analyst is responsible for enhancing company efficiencies and productivity via cross-functional process development. This individual will become intimately knowledgeable in the tools that the various CS departments leverage including, but not limited to: Support Ticketing, CRM software (Gainsight & Salesforce),...

Job Description: Overall responsibility of perfect implementation of all client payroll rules Stay updated on changing DOLE rules and updating the software accordingly Runs payroll for clients. Develop Excel back-ups for calculation. Automate payroll on the HCMS for all current clients Handles existing and new client’s data migration....

Global Client Success Associate Business AnalystGlobal Client Success Associate Business Analyst Email Equus Software has been recognized by Inc. 5000 as one of the fastest growing privately held companies in the United States. We continue to expand with offices in Denver, Dallas, Lisbon, London and Manila. Our relentless focus on creating innovative global...

About this role:Wells Fargo is seeking an Associate Customer Success Representative for one of the biggest lines of business for consumer operations in Manila. In this role, you will:Support customer success and seek ways to improve moderately complex inquiries or issues from customers regarding financial products and services through a variety of channels...

About the teamInstrumental in the success and retention of Dialpad customers, our Customer Success teams are the backbone of our company. The CS organization is responsible for delivering the absolute highest levels of satisfaction and success in the deployment and overall customer journey phases. Using your problem-solving skills and inherent motivation to...

Job Description:Responsible for ensuring accurate implementation of client payroll rulesStay informed about changes in DOLE regulations and update the software correspondinglyConduct payroll processing for clientsCreate Excel backups for calculationsAutomate payroll processes using the Human Capital Management Software (HCMS) for all clientsManage data...

Company Description Outsourced.ph is a leading ISO certified Philippines offshore outsourcing company that provides dedicated remote staff to some of the world's leading international companies. Outsourced is recognized as one of the Best Places to Work and has achieved Great Place to Work Certification. We are committed to providing a positive and...

Are you interested in working in a dynamic team where your financial acumen meets strategic insights? If you thrive in a fast-paced environment, then this is your opportunity to make a significant impact in the world of finance, this position is for you! Join us and be a part of a team that values innovation, expertise, and success in the ever-evolving...

Dialpad is the leading Ai-Powered Customer Intelligence Platform that is transforming how the world works together. Based on 4 billion minutes of analyzed voice and meetings data and growing, we have designed one, beautiful workspace that seamlessly combines the most advanced Ai Contact Center, Ai Sales, Ai Voice, and Ai Meetings with Ai Messaging. More...

Customer Success Manager | Hybrid | Shifting | Day 1 HMO Add expected salary to your profile for insights Unfasten Your Global Potential with an International ClientJoin our client's dynamic team and play a pivotal role in shaping the online venue search technology. As a Customer Success Manager with our client, you'll have the opportunity to make a profound...

Role Purpose:Responsible for resolving incoming telephone and email requests within the agreed service levels as well as handling Level 1 escalations including medical emergency situations and handle any customer escalations. In addition, he/she is responsible for assisting the Team Lead in the daily monitoring of support issues reported by the field and...

About this role:Wells Fargo is seeking an Associate Customer Success Representative for one of the biggest lines of business for consumer operations in Manila. In this role, you will:Support customer success and seek ways to improve moderately complex inquiries or issues from customers regarding financial products and services through a variety of channels...

Job Descriptions:Help to establish and support the implementation processes and procedures defined by ClientEstablish and manage the achievement of Key Performance IndicatorsPerform auditing of work process and outcome metrics and provide reporting as agreed with ClientBe the main point of contact through daily communication and collaboration with...

The Digital Product Success Analyst will work with RX technology (Gtech) to drive product value and ensure the digital event platform maximizes value for RX business units (BUs). They will be a link between BUs and product teams, both as ambassadors for our platform, as well as championing a results driven approach to product development requests. This role...

Customer Success Coordinator page is loaded Customer Success Coordinator Apply locations Manila time type Full time posted on Posted 3 Days Ago job requisition id R79095 Job Summary: The Customer Success team works closely with exhibitors and collaborates with various internal RX departments (including Sales, Marketing, Operations, etc) to ensure that our...

BUSINESS INTELLIGENCE ANALYSTImagine being able to partner with global technology leaders in a company that cares about YOU – your professional growth, your success, and your community.We are looking for a Business Intelligence Analyst to join our team. Today.We are Concentrix (formerly ServiceSource International PH). We are dedicated to creating success...

Job Descriptions:Help to establish and support the implementation processes and procedures defined by ClientEstablish and manage the achievement of Key Performance IndicatorsPerform auditing of work process and outcome metrics and provide reporting as agreed with ClientBe the main point of contact through daily communication and collaboration with...

Job Descriptions:Help to establish and support the implementation processes and procedures defined by ClientEstablish and manage the achievement of Key Performance IndicatorsPerform auditing of work process and outcome metrics and provide reporting as agreed with ClientBe the main point of contact through daily communication and collaboration with...

Senior Accounts Receivable Operations Analyst page is loaded Senior Accounts Receivable Operations Analyst Apply locations Manila, Philippines time type Full time posted on Posted Yesterday job requisition id R072850 Say hello to opportunities at Acquire Asia Pacific Philippines Inc. (Acquire BPO) under the RingCentral account (RingCentral). It's not...

Company Description is a leading ISO certified Philippines offshore outsourcing company that provides dedicated remote staff to some of the world's leading international companies. Outsourced is recognized as one of the Best Places to Work and has achieved Great Place to Work Certification. We are committed to providing a positive and supportive work...