HR Service Desk Analyst

Position Purpose: As an HR Service Desk Analyst at Afni, you play a pivotal role in ensuring a positive employee experience. You are the first point of contact for employees with HR-related concerns, providing front-line support and managing critical aspects of the employee life cycle. Your deep knowledge of Afni's benefits, policies, and procedures allows...

We offer an opportunity to become part of our high performing team with a passion for technology and customer experience. The Technology support Service Desk is responsible for supporting the global organization and performs as a entry point for the reporting of all incidents and service requests as well as supporting users in "How To" queries. Also provided...

L1 Service Desk Analyst – Voice SupportHCL Tech is currently hiring for a Level 1 Service Desk Analyst for one of our clients. If you think you've got the knowledge, experience, and excellent English communication skills then this might be the right job opportunity for you.Work Location: Science Hub Tower or One World Tower, McKinley Hill, Taguig City (We...

Locations : Pasay & CebuDESCRIPTIONTechnical Helpdesk Analyst may perform one or more of the following:Troubleshoots via the phone hardware, software, and network operating problems and involves technical resources to ensure resolution.Applies understanding and knowledge of information systems products and services to assist users.Identifies, investigates...

Role Purpose The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipro’s Service Desk objectives Do Be responsible for primary user support and customer service Respond to queries from all calls, portal, emails, chats from the client Become...

Role Purpose The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipro’s Service Desk objectives Do Be responsible for primary user support and customer service Respond to queries from all calls, portal, emails, chats from the client Become...

Role Purpose The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipro’s Service Desk objectives Do Be responsible for primary user support and customer service Respond to queries from all calls, portal, emails, chats from the client Become...

Role Purpose The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipro’s Service Desk objectives Do Be responsible for primary user support and customer service Respond to queries from all calls, portal, emails, chats from the client Become...

Role Purpose The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipro’s Service Desk objectives Do Be responsible for primary user support and customer service Respond to queries from all calls, portal, emails, chats from the client Become...

The Service Desk is a customer-facing entity and the main activities incorporate call handling and basic tointermediate technical services to our customers and internal bodies. These services include responding to and resolving customer support requests (phone calls, emails or directly logged tickets into the Service Desk application) within the agreed...

Technical Helpdesk Analyst Join our team as a Technical Helpdesk Analyst and play a key role in providing exceptional technical support to our customers. Responsibilities: Troubleshoot hardware, software, and network operating problems via phone and collaborate with technical resources to ensure resolution. Utilize knowledge of information...

HCL Tech is urgently hiring for Level 1 Service Desk Analyst for one of our clients. If you think you've got the knowledge, experience, and excellent English communication skills then this might be the right job opportunity for you.Role: Service Desk Analyst – Voice Support (Entry Level)Work Location: Science Hub Tower or One World Tower, McKinley Hill,...

HCL Tech is currently hiring for an L1 Level Service Desk Analyst for one of our clients. If you think you've got the knowledge, experience, and excellent English communication skills then this might be the right job opportunity for you.Role: L1 Service Desk Analyst – Voice SupportWork Location: Science Hub Tower or One World Tower, McKinley Hill, Taguig...

Duties and Accountabilities:First line telephone technical support, answering support queries via phone, email, and remotely site computers.Responsible for ensuring accurate processing of new accounts and modification of employee accounts.Maintain a high degree of customer service for all support queries and adhere to all service management and client...

YOUR ROLECEVA’s first point of contact for IT related service requests, incidents, follow up and escalations. Associate Support Engineer will provide customer service, IT support (basic troubleshooting) and account management (creation, modification and termination) to CEVA Global employees. The Global IT Service Desk will operate 24x7 including weekends...

HCL Tech is urgently hiring for Level 1 Service Desk Analyst for one of our clients. If you think you’ve got the knowledge, experience, and excellent English communication skills then this might be the right job opportunity for you.Role: Service Desk Analyst – Voice Support (Entry Level)Work Location: Science Hub Tower or One World Tower, McKinley...

Job Responsibilities:1. Incident Triage and Logging: Efficiently categorize and log IT service tickets, ensuring accurate tracking and resolution.2. Level 1 Incident Management: Provide initial assessment and resolution of IT incidents, escalating complex issues to higher-level teams as necessary.3. Customer Service: Deliver exceptional...

Location: Makati City (Hybrid, 3x - 4x onsite per week)Schedule: 24x7 Shifting, can be assigned wfh during Saturdays and SundaysJob Summary: The Service Desk Analyst provide first level support for incident and service request report from Service Desk System, Email, Chat, Calls and walk in.Qualifications:- Graduate of BS IT or any related courses.- At least...

Locations : Pasay & CebuDESCRIPTIONTechnical Helpdesk Analyst may perform one or more of the following:Troubleshoots via the phone hardware, software, and network operating problems and involves technical resources to ensure resolution.Applies understanding and knowledge of information systems products and services to assist users.Identifies, investigates...

POSITION: Service Desk Analyst (ITSD)LOCATION: G/F Eton Cyberpod 1 Building Centris, EDSA corner Quezon Avenue Quezon, Metro Manila, 1100 Philippines WHAT TO EXPECT?Up to P23, BasicP2,400.00 Nom-taxable Allowance20% N.D.HMO Day Virtual Process (Initial to Final Interview via MS Teams)QUALIFICATION:At least HS Graduate2 years TSR Experience/ 1 yr ITSD