L1 Service Desk Analyst

HCL Tech is currently hiring for an L1 Level Service Desk Analyst for one of our clients. If you think you've got the knowledge, experience, and excellent English communication skills then this might be the right job opportunity for you.Role: L1 Service Desk Analyst – Voice SupportWork Location: Science Hub Tower or One World Tower, McKinley Hill, Taguig...

About The RoleIn this role, Level 1 and 2 technical and remote phone support to customers and internal departments is required. The Service Desk is a customer facing entity and the main activities incorporate call handling and basic to intermediate technical services to customers and internal departments. These services include responding to and resolving...

HCL Tech is urgently hiring for Level 1 Service Desk Analyst for one of our clients. If you think you've got the knowledge, experience, and excellent English communication skills then this might be the right job opportunity for you.Role: Service Desk Analyst – Voice Support (Entry Level)Work Location: Science Hub Tower or One World Tower, McKinley Hill,...

Job Qualifications:BPO experience is encouraged to applyRelevant Service Desk Experience is an advantage.Basic knowledge about software and hardware applications.Basic knowledge or familiarity with computer configuration and troubleshooting.Problem solving skills.Communication Skills: be able to communicate periodically and proficiently using all types of...

Join our global outsourcing team and unlock a work-life balance unlike any other.Elevate your career in an environment that values what truly counts. We place a premium on not just your professional advancement, but also your personal fulfillment. Experience the exceptional benefit of achieving a seamless equilibrium between work and life, with generous...

Join our global outsourcing team and unlock a work-life balance unlike any other.Elevate your career in an environment that values what truly counts. We place a premium on not just your professional advancement, but also your personal fulfillment. Experience the exceptional benefit of achieving a seamless equilibrium between work and life, with generous...

We offer an opportunity to become part of our high performing team with a passion for technology and customer experience. The Technology support Service Desk is responsible for supporting the global organization and performs as a entry point for the reporting of all incidents and service requests as well as supporting users in "How To" queries. Also provided...

Job Responsibilities:Incident Triage and Logging: Efficiently categorize and log IT service tickets, ensuring accurate tracking and resolution.Level 1 Incident Management: Provide initial assessment and resolution of IT incidents, escalating complex issues to higher-level teams as necessary.Customer Service: Deliver exceptional customer service over the...

Work Set-Up: 100% Onsite in McKinley Hill, Taguig (Near Venice Grand Canal Mall)Work Schedule: Graveyard Shift or Shifting ScheduleQualifications: With experience as CSR / TSR / SDA – Voice Account for at least 1 year.With good communication and customer service skills.Must possess at least a Vocational Diploma / Short Course Certificate / Computer...

IT SD L1:QUALIFICATIONS:At least High School Graduate with 2 years TSR experience or 1 year Global ITSD ExperienceAmenable to START ASAPAmenable to WORK ONSITE in QC ITSD L2:QUALIFICATIONS:Completed 2 years in CollegeBachelor's Degree GraduateAt least 2 years Global ITSD ExperienceAmenable to START ASAPAmenable to WORK ONSITE TL:QUALIFICATIONS:1-2 years exp...

Salary: P30,000 to P45,000 (Monthly Package)Shift: Rotating Schedule What are we looking for?Skills RequiredWith 1.5+ years of experience in a service desk environmentKnowledge of supporting Microsoft technologies, including MS Office suite, Exchange Office 365, and Windows 10Ability to support networking issues including cabling and wireless, remote access...

OSI Digital is looking for service desk engineers having technical and operational skills in service desk management to support systems, operational excellence while focusing on business user experience.This position will have an opportunity to grow to the next level as Lead / ServiceDesk Manager or IT Operations manager based on your experience, skillset,...

Technical Helpdesk Analyst Join our team as a Technical Helpdesk Analyst and play a key role in providing exceptional technical support to our customers. Responsibilities: Troubleshoot hardware, software, and network operating problems via phone and collaborate with technical resources to ensure resolution. Utilize knowledge of information...

Primary ResponsibilitiesProvide remote support for incidents and requests in support of the distributed end user devices (desktops, laptops, mobiles, and laboratory equipment)Use support tools (e.g. Active Directory Admin Tools, Exchange Admin Center) or have administrator access privileges and apply specific technical knowledge to increase resolution rate...

Job DescriptionCandidate must possess at least a Bachelor's/College Degree , Computer Science/Information Technology or equivalent. At least 2 year(s) of working experience in the related field is required for this position. Preferably 1-4 Yrs Experienced Employees specializing in Technical & Helpdesk Support or equivalent. 2 Full-Time position(s)...

Locations : Pasay & CebuDESCRIPTIONTechnical Helpdesk Analyst may perform one or more of the following:Troubleshoots via the phone hardware, software, and network operating problems and involves technical resources to ensure resolution.Applies understanding and knowledge of information systems products and services to assist users.Identifies, investigates...

POSITION: Service Desk Analyst (ITSD)LOCATION: G/F Eton Cyberpod 1 Building Centris, EDSA corner Quezon Avenue Quezon, Metro Manila, 1100 Philippines WHAT TO EXPECT?Up to P23, BasicP2,400.00 Nom-taxable Allowance20% N.D.HMO Day Virtual Process (Initial to Final Interview via MS Teams)QUALIFICATION:At least HS Graduate2 years TSR Experience/ 1 yr ITSD

Job Responsibilities: • Incident Triage and Logging: Efficiently categorize and log IT service tickets, ensuring accurate tracking and resolution. • Level 1 Incident Management: Provide initial assessment and resolution of IT incidents, escalating complex issues to higher-level teams as necessary. • Customer Service: Deliver exceptional customer...

Be a part of our fast-growing team and unchain all the possibilitiesWhat is your mission?As a Service Desk Analyst you are the first point of contact between the client's professional staff and the Business Information Services Team. Because of this, it is important that you will be able to deliver solid technological assistance, have proven customer service...

Cebu Pacific is always up for new challenges, enabling ourteams to stay at the forefront of Technological innovations. Pursuing a careerin IT at Cebu Pacific will expose you to a highly visible team, who is known todeliver solutions for business analytics, data architecture, technologyengineering, project management, IT security, etc. As we continue to...