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L1 Service Desk Analyst | Mckinley, Taguig | ASAP
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IT Service Desk Analyst
2 months ago
Locations : Pasay & Cebu
DESCRIPTION
Additional Qualifications:
1 – 2 years working experience in a Technical Help Desk Environment providing 1st level phone support to a large customer base.1 - 2 years’ work experience in customer services support or having equivalent kind of skills experience, soft skills a must.1 - 2 years’ experience supporting the following hardware and software: Hardware: PC, Macintosh, iPhone, Printers. MS-Outlook, Windows 7, 10 OS, MS-Office 2013 and 2016 (Office 365). Must be able to work independently.Strong interpersonal skills.Strong analytical skills.Strong customer service skills.Ability to understand and follow oral and written instructions.Strong English (verbal and written) skills.Typing skills essential