SPX Express
3 days ago
The Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud.
- The primary role is to determine the immediate and future fleet size and fleet type requirement of the hubs within their scope of coverage. In addition this role is to coordinate with agency partners to provide the riders and drivers that are required for all fleet requirements.
- Use SPX planning tools to determine fleet requirements.
- Use forecast numbers from logistics for future planning.
- Take fleet type (2w, 3w, 4w, and other future types of vehicles) into consideration when planning fleet requirements.
- Work closely with IC team with developments in hiring of IC delivery partners.
- Work closely with retention team as source of data that will be used for fleet planning as well.
- Provide reports on actual fleet build up vs fleet required.
- Provide reports on agency fill ability to provide fleet required of them.
- Provide proposals and secure approvals for immediate and future fleet plans.
- Fleet plans include targets for fleet size per type of vehicle, productivity, and delivery success rates.
- Coordinate with agencies on fleet required from them.
- Equally allocate fleet requirements from agencies.
- Recommend and justify altering fleet allocation to agencies in case where fleet is not being provided as required.
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Regional Center Shift Supervisor
6 days ago
Metro Manila, Philippines Shopee Philippines Inc. Full timeSPX Express - Regional Center Shift Supervisor Job Description: Coordinate and supervise warehouse activities on a daily basisEnsure that parcels are received and endorsed in good quality and within the given SLA Monitor overall productivity of the team and provide regular updates with Regional Center Lead Manage scheduling of shifting personnel, prepare...
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SPX Express
3 days ago
Manila, National Capital Region, Philippines Shopee Philippines Inc. Full timeThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team...
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Financial Planning
3 weeks ago
Metro Manila, Philippines Shopee Philippines Inc. Full timeJob Description: Inventory ManagementDevelop and implement inventory management process improvement and dashboard to enhance efficiency and accuracy of pouch distribution to sellers.Processing of monthly forecasting and distribution of PouchesUtilize the inventory management tracker for Pouch to monitor inventory levels and movement, track distribution...
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Facilities Management
3 days ago
Metro Manila, Philippines Shopee Philippines Inc. Full timeThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team...
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Operations Coordinator
2 weeks ago
Manila, National Capital Region, Philippines TechnologyAdvice Full time2,000+ Operations Coordinator Trabaho sa Philippines Operations Associate (Open for Fresh Graduates)Operations Assistant (Mall Operations) - Taft, PasaySales Operations Coordinator (Reservation & Ticketing) - Manila, PhilippinesOperations Assistant (Building/Property Operations)Operations and Logistics Associate (Order Team)Hub Coordinator - Operations, SPX...
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Regional Center Shift Supervisor
6 days ago
Manila, National Capital Region, Philippines Shopee Philippines Inc. Full timeSPX Express - Regional Center Shift Supervisor Job Description: Coordinate and supervise warehouse activities on a daily basisEnsure that parcels are received and endorsed in good quality and within the given SLA Monitor overall productivity of the team and provide regular updates with Regional Center Lead Manage scheduling of shifting personnel, prepare...
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Hub Coordinator
2 weeks ago
Metro Manila, Philippines Shopee Philippines Inc. Full timeJob Description: Assists in the day-to-day hub operation (both last mile and first mile activities), including parcel inbounding, sorting, rider dispatch, receiving of in-transit parcels, and inventory control.Conducts team briefing and documents minutes of the meetingSupports in monitoring the hub's performance by ensuring high productivity levels and Hub...
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Operations Lead
1 week ago
Metro Manila, Philippines Shopee Philippines Inc. Full timeThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team...
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Hub Lead
5 days ago
Metro Manila, Philippines Shopee Philippines Inc. Full timeThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team...
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Hub Lead
2 weeks ago
Manila, National Capital Region, Philippines Shopee Full timeHub Lead - Operations, SPX Express (North Caloocan) Department Operations Level Experienced (Team Lead) The Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the...
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Site Lead
1 week ago
Metro Manila, Philippines Shopee Philippines Inc. Full timeJob Description:Oversee Sorting Center’s inbound, sort, outbound, and Return to Seller operations KPI / performanceInitiate improvements to achieve efficiency in operationsWork closely with SOC Lead in manpower planning and allocation Evaluate performance of sub leads and provide feedback and ramp up planCollaborate with Shopee Xpress Operations and...
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Hub Coordinator
6 days ago
Metro Manila, Philippines Shopee Philippines Inc. Full timeThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team...
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Financial Planning
2 weeks ago
Manila, National Capital Region, Philippines Shopee Philippines Inc. Full timeJob Description: Inventory ManagementDevelop and implement inventory management process improvement and dashboard to enhance efficiency and accuracy of pouch distribution to sellers.Processing of monthly forecasting and distribution of PouchesUtilize the inventory management tracker for Pouch to monitor inventory levels and movement, track distribution...
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Financial Planning
3 weeks ago
Manila, National Capital Region, Philippines Shopee Philippines Inc. Full timeJob Description: Inventory ManagementDevelop and implement inventory management process improvement and dashboard to enhance efficiency and accuracy of pouch distribution to sellers.Processing of monthly forecasting and distribution of PouchesUtilize the inventory management tracker for Pouch to monitor inventory levels and movement, track distribution...
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Vendor Management
3 weeks ago
Metro Manila, Philippines Shopee Philippines Inc. Full timeJob Description:Vendor Relationship Management:Lead a team of vendor managers in the selection, onboarding, and ongoing management of 3PL partners.Develop and maintain strong, collaborative relationships with key 3PL providers.Ensure that 3PL partners consistently meet or exceed established SLAs and KPIs.2. Performance Monitoring and Improvement:Implement...
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Hub Coordinator
2 weeks ago
Manila, National Capital Region, Philippines Shopee Full timeHub Coordinator - Operations, SPX Express (Mandaluyong 2.0)Department: OperationsLevel: Experienced (Team Lead)Location: Philippines - ManilaThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and...
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Sort Pack Shift In Charge
2 weeks ago
Metro Manila, Philippines Shopee Philippines Inc. Full timeThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team...
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Hub Lead
2 weeks ago
Manila, National Capital Region, Philippines Shopee Full timeHub Lead - Operations, SPX Express (Quezon City) Warehousing, Storage & Distribution (Manufacturing, Transport & Logistics) Full time Add expected salary to your profile for insights Manage the day to day operations within the hub using the daily performance report, track record of high performance and team improvementEnsure procedures and regulations are...
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Customer Experience Lead
2 weeks ago
Manila, National Capital Region, Philippines Shopee Full timeCustomer Experience Lead - Special Projects, SPX ExpressLead and drive customer satisfaction, identify opportunities and determine strategies to improve overall customer service experience, leveraging emerging technologies, methodologies, and industry best practices.Manage and oversee Special projects/ new business customer experience function which includes...
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Project Management
2 weeks ago
Manila, National Capital Region, Philippines Shopee Full timeProject Management (Regional Sorting Center ) Operations, SPX Express Road Transport (Manufacturing, Transport & Logistics) Determining the feasibility of current & planned initiatives through quantitative and qualitative analysesPlanning and managing new projects and initiatives to increase operational efficiency or increase network capabilityMonitoring and...