Customer Service Representative

3 weeks ago


Metro Manila, Philippines Wells Fargo Philippines Full time

In this role, you will:

Support customers with inquiries on financial products and servicesIdentify ways to improve customer experience within established proceduresPerform routine customer support tasks by responding to and resolving customer inquiries and complaintsReceive direction from customer service supervisorEscalate questions and issues to more experienced representativesInteract with immediate customer service team as well as internal and external customers on incoming questions and concerns

 

Required Qualifications:

Completed at least 2 years of college education6+ months of Customer Service, Financial Services or Contact Center experience, or equivalent demonstrated through one or a combination of the following: work experience, training, education

 

Job Expectations:

Must be amenable to work on night shift, weekends and/ or holidays, split rest daysMust be amenable to work onsite in Taguig

 

 

EMPLOYEE ADVANTAGES

Competitive Compensation (Global In-House Company/ Global Capability Center)Shuttle service to and from key point areasMedical coverage plus free dependent on first day of employmentFree parking space and provision for bike racksNight differential pay for those who are eligibleRetirement PlanLife insurancePaid time-off and sick leave with option to cash-out or carry over unused paid time-offMerit-based compensation or Pay-for-performanceTuition Fee Reimbursement ProgramWellness ProgramsIn-house fitness center with personal trainer Sleeping quartersFree parking space and provision for bike racksState-of-the art-building facilities – Basketball and Tennis courts, Olympic sized track, amphitheater, karaoke rooms, onsite food options like Seattle’s Best, Barrio Fiesta, Fruitas, Potato Corner, Hen Lin and more

  • metro manila, Philippines Customer Service Representative Full time

    Customer Service Representive HS grad(old curriculum) SHS grad(K-12) College grad/undergrad with or without Call center experience Sites offer: QC, Vertis North EDSA Greenfield, Teleperformance Pasay, MOA Maax Bldg. Pasig, ROCKWELL Pasig, SILVER CITY Cebu, Insular Bldg. Ayala Cebu, I.T park lahug apas Cagayan de Oro, Teleperformance Davao,...


  • metro manila, Philippines Customer Service Representative Full time

    Customer Service Representive HS grad(old curriculum) SHS grad(K-12) College grad/undergrad with or without Call center experience Sites offer: QC, Vertis North EDSA Greenfield, Teleperformance Pasay, MOA Maax Bldg. Pasig, ROCKWELL Pasig, SILVER CITY Cebu, Insular Bldg. Ayala Cebu, I.T park lahug apas Cagayan de Oro, Teleperformance Davao,...


  • Manila, Philippines Customer Service Representative Full time

    HIRING HIRING HIRING! Customer Service Representive NO EXPERIENCE NO PROBLEM KAHIT BASIC ENGLISH START AGAD 2 INTERVIEWS LANG START NA AGAD! HS grad(old curriculum) SHS grad(K-12) College grad/undergrad with or without Call center experience Sites offer: QC, Vertis North EDSA Greenfield, Teleperformance Pasay, MOA Maax Bldg. Pasig, ROCKWELL Pasig, SILVER...


  • Manila, Philippines Customer Service Representative Full time

    HIRING HIRING HIRING! Customer Service Representive NO EXPERIENCE NO PROBLEM KAHIT BASIC ENGLISH START AGAD 2 INTERVIEWS LANG START NA AGAD! HS grad(old curriculum) SHS grad(K-12) College grad/undergrad with or without Call center experience Sites offer: QC, Vertis North EDSA Greenfield, Teleperformance Pasay, MOA Maax Bldg. Pasig, ROCKWELL Pasig, SILVER...


  • Manila, Philippines Customer Service Representative Full time

    HIRING HIRING HIRING! Customer Service RepresentiveNO EXPERIENCE NO PROBLEM KAHIT BASIC ENGLISHSTART AGAD2 INTERVIEWS LANG START NA AGAD!HS grad(old curriculum)SHS grad(K-12)College grad/undergradwith or without Call center experienceSites offer: QC, Vertis NorthEDSA Greenfield, TeleperformancePasay, MOA Maax Bldg.Pasig, ROCKWELLPasig, SILVER CITYCebu,...

  • In manila

    2 weeks ago


    Manila, National Capital Region, Philippines Customer Service Representative Full time

    Customer Service RepresentiveHS grad(old curriculum)SHS grad(K-12)College grad/undergradwith or without Call center experienceSites offer:QC, Vertis NorthEDSA Greenfield, TeleperformancePasay, MOA Maax Bldg.Pasig, ROCKWELLPasig, SILVER CITYCebu, Insular Bldg. AyalaCebu, I.T park lahug apasCagayan de Oro, TeleperformanceDavao, TeleperformancePaid trainingFree...

  • Sagility Bridgetowne

    1 month ago


    Manila, Philippines Customer Service Representative Full time

    POSITION: CSR (VOICE)EDUCATIONAL ATTAINMENT: 4 year course graduates with or without BPO experienceWORK EXPERIENCE: Completed 2 years in College with 6months customer service related / 1 year solid BPO experience.SALARY PACKAGE: Upon hire:18k basic pay + 1k flex fund allowanceOther benefits:-20% Night differential-HMO coverage for employee upon Day 1 and...

  • Sagility Bridgetowne

    1 month ago


    Manila, Philippines Customer Service Representative Full time

    POSITION: CSR (VOICE) EDUCATIONAL ATTAINMENT: 4 year course graduates with or without BPO experience WORK EXPERIENCE: Completed 2 years in College with 6months customer service related / 1 year solid BPO experience. SALARY PACKAGE: Upon hire: 18k basic pay + 1k flex fund allowance Other benefits: -20% Night differential -HMO coverage for employee upon Day...

  • Sagility Bridgetowne

    2 weeks ago


    Manila, National Capital Region, Philippines Customer Service Representative Full time

    POSITION:CSR (VOICE)EDUCATIONAL ATTAINMENT:4 year course graduates with or without BPO experienceWORK EXPERIENCE:Completed 2 years in College with 6months customer service related / 1 year solid BPO experience.SALARY PACKAGE:Upon hire:18k basic pay + 1k flex fund allowanceOther benefits:-20% Night differentialHMO coverage for employee upon Day 1 and HMO...


  • Metro Manila, Philippines ESOL IT SERVICES INC. Full time

    Location: Alabang, Muntinlupa (Onsite)Position: Customer Service RepresentativeSchedule: ShiftingJob Description: We're looking for a motivated Customer Service Representative to join us. You'll handle customer inquiries, resolve issues, and ensure a positive experience. Key responsibilities include:Responding to customer queries via phone, email, and...

  • Customer Service

    2 weeks ago


    Metro Manila, Philippines GOLDEN ACRES FOOD SERVICE CORPORATION Full time

    Job Description: We are currently seeking a proactive and dynamic Customer Service Representative for our Trade Sales Section. This role involves actively managing and coordinating order fulfillment processes to ensure seamless operations and excellent customer satisfaction. Key Responsibilities: Process Transfer Orders: Coordinate with branch office...


  • Metro Manila, Philippines AP Cargo Logistics Network Full time

             Responsible for processing routine to complex transactions/queries over the phone, via e-mail, or social media platforms         Provides solutions to routine to moderately complex problems and inquiries         Provide accurate, valid and complete information by using the right methods/tools         Escalates difficult problems...


  • Metro Manila, Philippines Kapi Residences Inc. Full time

    Kapi Residences is seeking a dedicated and enthusiastic Customer Service Representative to join our team. As a Customer Service Representative for all our departments, you will be the first point of contact for our residents, addressing their inquiries and providing exceptional support to ensure their satisfaction.Key Responsibilities:Answer Customer...


  • Metro Manila, Philippines AYUDA Business Management Solutions, Inc. Full time

    Customer Service Representative (Insurance)We are hiring customer service representatives to manage customer queries and complaints. You will also be asked to process concerns and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience of...


  • Metro Manila, Philippines EXL Service Philippines, Inc. Full time

    Roles and ResponsibilitiesInteract with the customers to provide them with the information and assistance they need on our client’s products and services over the phone. Create, manage, and drive closure on service requests.  Solve problems, communicate, and promptly handle issues requiring special handling through coordination with various internal...


  • Metro Manila, Philippines BF Homes Parañaque Full time

    Good day, Job Seekers!Solidpoint Manpower is looking for Customer Service Representative to be assigned in Sucat.Qualifications:• Graduate of BS Customs Administration; we can hire fresh graduates• Can communicate English• With knowledge of basic Computation of Duty and Taxes, Customs Law, and Incoterms• Willing to work onsite in SucatInterested...


  • Metro Manila, Philippines iEminence Consulting Services Full time

    iEminence Consulting Services Inc. is looking for Customer Service Representative who will be responsible to answer queries from the customers, provide support for their needs.Responsibilities:Handle all calls with courtesy and professionalismTake in-bound calls to handle orders, prayers, donations etc..Assist Elderly customers develop solutions to solve the...


  • Metro Manila, Philippines Lexie Staffing & Business Consulting Full time

    Company Description Lexie Staffing and Business Consulting is a Recruitment Process Outsourcing (RPO) company based in Bulacan. We help connect talented individuals with new job opportunities that are perfect for them. Our mission is to bridge the gap between what you want and need, providing a better way to connect great people with great...


  • Metro Manila, Philippines Private Advertiser Full time

    Qualifications: ● At least 1 year CSR experience.● Effective communication● Must be willing to work on-site at Rada, Makati City, in shifting schedule Responsibilities: ● The Customer Service Representative is responsible for providing timely and high-quality service to users, as well as collecting, analyzing, and understanding user needs and...


  • Metro Manila, Philippines Consistent Frozen Solutions Corporation Full time

    BRIEF DESCRIPTION:The Customer Service Representative Supervisor (Transportation Planning and Coordination) is responsible for overseeing the customer service team, ensuring exceptional customer support, and optimizing transportation planning and coordination. This role involves managing customer inquiries, resolving complaints, supervising daily operations,...