Customer Support

Responsibilities:- Account Servicing. Listens attentively to customers in order to address issues / questions responsibly; Updatesaccount information, as requested by the customer; Transfers the customer to the appropriate department, as needed- Functional Knowledge. Displays expertise in product and service knowledge; Understands and adheres to...

The IT Support Analyst is an internal customer service and support role responsible for coordinating and providing support for desktop/ laptop, printer, and telecom systems. This role is part of a regional support team; and is primarily focused on supporting employees based in location Manila, however you will also be required to provide remote support to...

 Position Overview:We are seeking Customer Support Executives to join us within the next 1-2 weeks for a full-time, long-term opportunity.Role Responsibilities:-Manage online posting activities across various social media platforms.-Engage with customers and provide timely, appropriate responses to their queries.Role Requirements:Reliable internet...

At SiteMinder we believe the individual contributions of our employees are what drive our success. That’s why we hire and encourage diverse teams that include and respect a variety of voices, identities, backgrounds, experiences and perspectives. Our diverse and inclusive culture enables our employees to bring their unique selves to work and be proud of...

About UsDevsoft Philippines develops UI components as well as report generation and visual data display solutions targeting .NET, HTML/JS, and VCL. Over the course of more than 20 years in business, our development teams have amassed profound experience in many software development fields.We are seeking motivated individuals who are willing to learn and...

About the RoleIn this opportunity as Customer Support Representative, you will:Act as point of contact for troubleshooting, diagnosis, and escalation of customer support queries and field staff related to all Confirmation products via phone, email or other media types as available.Resolve all technical and service issues related to all Confirmation products...

JOB DESCRIPTION:I. Preparation and handling of program requirements:a. Registration of Participantsb. Handling of logistical arrangements (venue, meals, materials, transportation)c. Documentation of program materials (proposals, curriculum, manuals, checklists)II. Classroom Managementa. Set-up of venueb. Administration of attendance, course materials and...

The IT Support Analyst is an internal customer service and support role responsible for coordinating and providing support for desktop/ laptop, printer, and telecom systems. This role is part of a regional support team; and is primarily focused on supporting employees based in location Manila, however you will also be required to provide remote support to...

Nerdy was founded in September 2015 by 2 LSE graduates. One day, they decided to create a simple service that could connect experienced freelancers with students to help them solve their uni-related problems.We strongly believe in the value of passing insights and knowledge between peers. Our mission is, therefore, to facilitate the flow of first-hand...

Reviews documentation for new customer accountsEnsures that the new account holders do not have restrictions or negative activities that would have an impact on their account.Meets regulatory requirements and certain processing standards.Carries out in-depth data collection and analysis.Uses email, chat, and phone to effectively and efficiently communicate...

Job Title: Customer Support RepresentativeCompany: Callhounds Global BPO CorporationLocation: Eastwood City, Quezon City, Metro ManilaWork Set-up: Work On Site & Shifting Schedule Job Overview:As a Customer Support Representative, you will be at the forefront of ensuring customer satisfaction by addressing inquiries, resolving issues, and providing...

Position target:Working in a team dealing with Customs Administration Processes and ensuring the highest quality of data. Timely preparation of documents for customs authorities (within a specified PRIO) and with accordance to the working instructions. Tasks and Responsibilities:Check the daily work load allocation and ensure all jobs are actioned based on...

As a Travel Counselor, your role entails responding to customer calls and inquiries while adhering to established policies and procedures. You will be responsible for modifying existing reservations, including ticket reissuances and cancellations, as well as providing assistance with online bookings such as air travel, hotel accommodations, car rentals, rail...

Location: Remote (Philippines) Work Setup: WFH set up Working Hours: Monday to Friday, Regular Working Hours Working tools: will be provided by the client Qualifications: --Language Proficiency: Fluent in Vietnamese, with excellent written and verbal communication skills. --Experience: 1-2 years of experience in a customer support role, preferably in the...

Location: Remote (Philippines) Work Setup: WFH set up Working Hours: Monday to Friday, Regular Working Hours Working tools: will be provided by the client Qualifications: --Language Proficiency: Fluent in Korean, with excellent written and verbal communication skills. --Experience: 1-2 years of experience in a customer support role, preferably in the...

L3 SUPPORT Work for our global clients and immerse in our rich and diverse company culture where you can thrive, grow and just be aweSOme! Apply now and discover the Satellite Office Candidate Experience – recognized as one of BEST among BPO companies worldwide. WHAT IS AN L3 SUPPORT? Our awesome client, a leading company based in AU is looking for...

As a Customer Support Expert, you will be at the forefront of our company's commitment to providing exceptional customer service. You will be responsible for assisting customers with their inquiries, resolving issues, and ensuring a positive experience with our products or services. The role requires strong communication skills, problem-solving abilities,...

Location: Remote (Philippines) Work Setup: WFH set up Working Hours: Monday to Friday, Regular Working Hours Working tools: will be provided by the client Qualifications: --Language Proficiency: Fluent in Vietnamese, with excellent written and verbal communication skills. --Experience: 1-2 years of experience in a customer support role, preferably in the...

Location: Remote (Philippines) Work Setup: WFH set up Working Hours: Monday to Friday, Regular Working Hours Working tools: will be provided by the client Qualifications: --Language Proficiency: Fluent in Korean, with excellent written and verbal communication skills. --Experience: 1-2 years of experience in a customer support role, preferably in the...

Customer Support Coordinator role involves managing customer inquiries, optimizing processes, and delivering exceptional support. The ideal candidate will have a strong focus on process optimization, customer support, and analytical skills. Responsibilities include developing and refining customer support processes, managing incoming inquiries, and...