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Collections Inbound Specialist
2 weeks ago
Job Summary:
The role is responsible for the timely and efficient resolution and facilitation of collection related requests, queries, and complaints made by internal and external clients received via phone. The role is also in charge of attaining set targets and productivity standards collectively with other team members and compliance with policies and procedures.
Role Exposure:
Broaden one's knowledge in credit card operationsEnhance one’s skills in customer handling, decision making, and negotiationJoin a customer-oriented team of highly motivated individuals
Qualifications:
Bachelor’s degree holder; preferably graduate of business courseAt least 1 year of collections experience; preferably working from Inbound, Hardcore Unit from credit card company, bank or collection agenciesProficient in the following Microsoft applications: Word, Excel and PowerPointWorking knowledge of collection systems and policies/procedures is an advantageExperience in handling inbound and customer service calls-
Collections Inbound Specialist
2 weeks ago
Manila, National Capital Region, Philippines Metropolitan Bank & Trust Company Full timeJob Summary:The role is responsible for the timely and efficient resolution and facilitation of collection related requests, queries, and complaints made by internal and external clients received via phone. The role is also in charge of attaining set targets and productivity standards collectively with other team members and compliance with policies and...
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