![Genpact Services LLC](https://media.trabajo.org/img/noimg.jpg)
Alabang | Process Associate | Collections Specialist
3 weeks ago
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.
Inviting applications for the role of Process Associate/Developer, Collections
In this role, Collection Specialist collects the delinquent amount from the customer over the phone or take promises from them on making the payment.
Responsibilities
Make collection calls to the customers, emailing/faxing invoices or getting hard copies mailed out to customers as per their requests also Reconcile orders to match customer books, including validating credits or debits and sending them to customer for collection or refund and follow up on customer/internal disputes, customer questions and working between departments to get a resolution. Attending Inbound calls and help customer in dispute resolution, making payments, sharing statement etc. Should be able to effectively communicate while providing quality customer service as well as actively pursue knowledge of skills and tools to be used in all collection efforts. Provide payment plans basis customer requirement. Negotiate with customers to ensure they can make their account current. Work with the team members and the team lead to ensure team meets the SLAs month on month. Should be ok to work in US shift including graveyard shifts.Qualifications we seek in you
Minimum Qualifications / Skills
Bachelor's degree in commerce or any other stream. With experience in B2C / B2B collections process and should have called international customer to collect on due payments. Customer Service experience is preferred. Preferred Qualifications/ Skills Excellent verbal and written communication skills High on Energy Ability to learn ERP systems. Excellent MS Office skills including MS Excel. Team player. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex/age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Get to know us at and on LinkedIn, X, YouTube, and Facebook. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.-
Collections Specialist
2 weeks ago
Manila, National Capital Region, Philippines Tyler Technologies, Inc. Full timeWe are seeking to add two Collections Specialists in our Manila, Philippines location to be responsible for administration and documentation for our collection activities. This position will work the night shift to collaborate with U.S. leaders, counterparts and team members. Responsibilities Work with other members of the collections team to determine and...
-
Industry-Academe Linkage, Alumni and Placement
2 weeks ago
Manila, National Capital Region, Philippines FEU Alabang Full timeIndustry-Academe Linkage, Alumni and Placement (IALAP) Associate JOB ROLE/SUMMARY:The Associate is responsible for establishing partnerships programs or collaborative engagements with industry partners of the College.Liaise with industry partners and prospective partners on collaborative activities with the school.Plans and organizes industry-based events,...
-
Industry-Academe Linkage, Alumni and Placement
3 weeks ago
Manila, National Capital Region, Philippines FEU Alabang Full timeIndustry-Academe Linkage, Alumni and Placement (IALAP) Associate JOB ROLE/SUMMARY:The Associate is responsible for establishing partnerships programs or collaborative engagements with industry partners of the College.Liaise with industry partners and prospective partners on collaborative activities with the school.Plans and organizes industry-based events,...
-
Collections Specialist
2 days ago
Manila, National Capital Region, Philippines Wells Fargo Philippines Full timeAbout this role:Wells Fargo is seeking an Account Resolution Representative which covers jobs responsible for providing quality customer experience while working to collect and negotiate terms of repayment on complex outstanding account balances.In this role, you will:Support Account Resolution functional area as an experienced Account Resolution Specialist...
-
Collections Specialist
2 weeks ago
Manila, National Capital Region, Philippines MSCI Inc Full timeJob Description - Collections Specialist - Senior Associate BR) Job Number: Job Number: 230001BR Requisition Title Requisition Title : Collections Specialist - Senior Associate Description Description : Your team responsibilities We are looking for an AR-Collections Senior Specialist, an organized and motivated team member to work with our Billing,...
-
Account Associate Manager
2 weeks ago
Manila, National Capital Region, Philippines Headstart Specialist Full timeAccount Associate Manager - Up to 100k Salary - Manila CityCompany:Headstart Specialist Company Description: A call center is a centralized department that handles inbound and outbound calls from current and potential customers. Call centers are located either within an organization or outsourced to another company that specializes in handling calls.Contract...
-
Credit and Collections Specialist
2 weeks ago
Manila, National Capital Region, Philippines JTI Full timeSearch by keyword and location and click "create alert" to receive your job alerts by email: Select how often (in days) to receive an alert: Title: Credit and Collections Specialist Job ID: 93791 Country: Philippines Professional area: Accounting & Finance Contract type: Permanent Professional level: Experienced Location: Metro Manila, PH, 1634 We...
-
Manila, National Capital Region, Philippines Genpact Services LLC Full timeGenpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we...
-
Collection Specialist
2 weeks ago
Manila, National Capital Region, Philippines Clipboard Health Full timeWe exist to lift as many people up the socioeconomic ladder as possible. We dramatically improve lives, by letting healthcare professionals turn extra time and ambition into career growth and financial opportunity. We achieve this with our app-based marketplace that connects healthcare facilities and healthcare professionals, allowing healthcare...
-
Data Processing Specialist
2 weeks ago
Manila, National Capital Region, Philippines Medium Full timeWe're obsessed with growth. From enabling companies to flourish, to helping careers bloom.SupportNinja was founded in 2015 to help companies solve for scale and connect them with a wider world of talent. Our vision is to show the world a better way to grow by developing the best people, implementing the latest technology, and challenging the status quo....
-
Invoice to Cash, Collections Specialist
2 weeks ago
Manila, National Capital Region, Philippines Johnson & Johnson Full timeJob Description - Invoice to Cash, Collections Specialist W) Invoice to Cash, Collections Specialist W Description At Johnson & Johnson,we believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented, treated, and cured,where treatments are smarter and less invasive, andsolutions are...
-
Collections Specialist I
2 weeks ago
Manila, National Capital Region, Philippines JPMorgan Chase Bank, N.A. Full timeAt Chase, you will focus on business results by offering options and finding solutions to help our customers. The Call Center Collection Specialist's work is creative, exciting, and different every day. As a Collections Specialist, you will take a mix of inbound and outbound calls while collecting on overdrawn or past due accounts. By building a strong...
-
Collections Specialist I
2 weeks ago
Manila, National Capital Region, Philippines JPMorgan Chase Bank, N.A. Full timeAt Chase, you will focus on business results by offering options and finding solutions to help our customers. The Call Center Collection Specialist's work is creative, exciting, and different every day. As a Collections Specialist, you will take a mix of inbound and outbound calls while collecting on overdrawn or past due accounts. By building a strong...
-
Credit and Collections Associate
1 week ago
Manila, National Capital Region, Philippines Focus Global Inc. Full timeJob DescriptionThe Credit & Collections Associate handles reporting and end to end monitoring of Accounts Receivable related transactions for a specific Sales sector or channel.Key Responsibilities:Monitor Accounts Receivables of each account and highlight any overdue accountsThis includes recording of payments, arrangement of collections, follow-up and...
-
Billing and Collections Specialist
2 weeks ago
Manila, National Capital Region, Philippines SupportNinja Full timeWe're obsessed with growth. From enabling companies to flourish, to helping careers bloom.SupportNinja was founded in 2015 to help companies solve for scale and connect them with a wider world of talent. Our vision is to show the world a better way to grow by developing the best people, implementing the latest technology, and challenging the status quo....
-
Billing and Collections Specialist Experienced
2 weeks ago
Manila, National Capital Region, Philippines Shopee Full timeSeaMoney is a part of Sea Group, a leading global consumer internet company. SeaMoney's mission is to better the lives of individuals and businesses in our region with financial services through technology. SeaMoney's offerings include mobile wallet services, payment processing, credit offerings, and related digital financial services and products. These are...
-
Alabang| PHRN Certified| Process Associate
2 weeks ago
Manila, National Capital Region, Philippines Genpact Services LLC Full timeGenpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we...
-
Alabang| PHRN Certified| Process Associate
3 weeks ago
Manila, National Capital Region, Philippines Genpact Services LLC Full timeGenpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we...
-
Librarian
2 weeks ago
Manila, National Capital Region, Philippines FEU Alabang Full timeJOB ROLE/SUMMARYProvides research assistance to library users and prepares guides to facilitate easy and full use of the library resources.DUTIES & RESPONSIBILITIESWork with the Chief Librarian to implement procedures that support library policy.Guide patrons in making effective use of library facilities and materials; advise on library regulations and...
-
Librarian
2 weeks ago
Manila, National Capital Region, Philippines FEU Alabang Full timeJOB ROLE/SUMMARYProvides research assistance to library users and prepares guides to facilitate easy and full use of the library resources.DUTIES & RESPONSIBILITIESWork with the Chief Librarian to implement procedures that support library policy.Guide patrons in making effective use of library facilities and materials; advise on library regulations and...