INSIDE SALES REPRESENTATIVE

2 months ago

Metro Manila, Philippines Satellite Office Full time

INSIDE SALES REPRESENTATIVE

Work for our global clients and immerse in our rich and diverse company culture where you can thrive, grow and just be aweSOme Apply now and discover the Satellite Office Candidate Experience – recognized as one of BEST among BPO companies worldwide.

WHAT IS AN INSIDE SALES REPRESENTATIVE?

Our awesome client, a leading IT company based in Australia is looking for an INSIDE SALES REPRESENTATIVE to be part of their team.

We are seeking a dynamic Inside Sales Representative to join our sales team. This role is essential for maintaining relationships with existing customers, identifying opportunities for upsells, and ensuring the renewal of services. You will handle client interactions through phone, email, and CRM tools to ensure customer satisfaction and contribute to achieving sales targets.

 

WHAT WILL BE YOUR MAIN RESPONSIBILITIES?

Maintain regular contact with existing customers to ensure ongoing customer satisfaction and to identify new sales opportunities.Assist customers with timely and accurate quoting.Develop positive relationships with customers, distributors, and vendors.Secure and grow revenue for existing customers.Qualify company eligibility for renewal of their agreements.Handle both inbound and outbound calls effectively.Achieve and exceed quarterly sales KPIs.Develop and manage a pipeline of opportunities.Identify accounts at risk and create retention strategies, escalating for assistance when required.Achieve and manage effective resolution of customer issue

Key Responsibilities:

Minimum 2 years of technical inside sales experience in the IT industry with a proven, highly successful sales track record through solution-based selling.Self-driven, motivated, passionate, and committed to exceeding sales targets.Experience with contract or renewal sales while exceeding sales quotas.Excellent communication and relationship-building skills.Experience with Microsoft Outlook, Word, Excel, and PowerPoint.Attention to detail and excellent financial acumen.Pro-active and committed to team excellence.A technical background/knowledge would be very highly regarded.Working knowledge of CRM databases.Firm understanding of the Sales Process.Ability to work in a team environment.

 

Skills & Proficiencies: 

Strong communication and interpersonal skills, capable of maintaining strong relationships with both internal team members and external clients.Basic understanding of sales performance metrics.Excellent organisational and multitasking skills.Proactive, independent worker with the ability to handle multiple priorities in a fast-paced environment.Proficient in Microsoft Office Suite and CRM software..

ADDITIONAL NOTES: 

WFH Day shift ( Monday – Friday | 07:00am - 04:00pm)

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