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Technical Support Engineer

3 months ago

Metro Manila, Philippines i3 Technologies Corporation Full time
Job ResponsibilitiesProvide help desk support to customers and handle problem escalations.Onsite Installations, testing and commissioning of the Systems (Access Control, Surveillance and Intrusions), FDAS and BGM/PAMaintain service call logs, Activity Report and Status reports of CustomerProvide end-user trainings/Seminars for Security Systems (Access Control, Surveillance and Intrusions), FDAS and BGM/PAProvide end-user training on Security and Access Control SystemProvide a Preventive Maintenance Activity of the SystemsProvide response for emergency calls coming from the customerPerform other duties that may assign time to time.

 Job Requirements

Graduate of Bachelor's/College Degree in Computer Engineering, Computer Science or equivalentProficiency in Linux, Win2k, WinNTProficiency in Security, Access Control Systems application software preferredCustomer service-orientedSelf-motivated with outstanding interpersonal skillsEffective verbal and written communication skillsInquisitive, Thorough, Organized, Results-driven