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Customer Service Agent

3 months ago

Metro Manila, Philippines IASA, Inc. Full time

As a Customer Service Agent (or Airline Reservations and Ticketing Agent), you will be responsible for assisting the European/American passengers of Air France/ KLM Royal Dutch Airline in relation to their airline ticket/concerns. As for the schedule, you will have a shifting schedule (AM, PM, and graveyard shifts) and holiday duties as well.

Candidate who have at least two (2) years undergraduate studies are welcome to apply.Required skill(s): airline reservation system experience (Amadeus and Sabre), Excellent English Communication Skills (at least B2 level of Proficiency both written and verbal), BPO experience, Call Center Operations, Customer-orientedRequired language(s): EnglishMust be willing to work on a shifting schedule and on-site: Makati CityCan start on our September start dates.35 Full-Time position(s) available.

*Salary range includes the following:

+ Night shift differential rate in operations (10pm to 6am) of 30% hourly rate/hour

+ Meal and Transportation allowance (10pm-6am) of 200php/day

With HMO, Travel, and Gym Benefits.