Customer Service Agent
1 month ago
The daily activities:
Consistently delivering exceptional customer service experiences to account holders from the Philippine MarketAcknowledging and responding promptly to clients’ inquiries via calls, emails or walk-ins. Guiding customers through order taking, troubleshooting and/or navigating through company sitesReviewing client accounts, providing updates and information about billing, shipping, refunds, and other account-related itemsDe-escalating situations involving clients with concerns and/or offering further support Ensuring customer satisfaction by building engagement to going the extra mileThe must-haves:
Minimum of 1-year relevant work experience in client support or a related fieldProficient in English with strong verbal and written communication skillsTech savvy and proficient in utilizing MS Office, Google WorkspaceOpen to working on-site and/or weekend duties (on rotating schedules)Willing to do extended working hours (only as needed)A team player and is motivated to get things doneOrganized, detail-oriented and can multi-taskCommitment to providing exceptional customer service and maintaining a positive attitude at all timesWilling to start ASAP-
Customer Service Assistant
20 hours ago
Pasig, Metro Manila, Philippines SERVICE PARTNERS INC. Full timeA customer service assistant's job is to help customers with their needs, requests, or complaints about a company's products or services. Some responsibilities of a customer service assistant include: Responding to inquiries: Answering customer questions by phone, online, or in person Handling complaints: Investigating complaints, identifying the cause,...
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Customer Service Assistant
18 hours ago
Pasig, Metro Manila, Philippines SERVICE PARTNERS INC. Full timeA customer service assistant's job is to help customers with their needs, requests, or complaints about a company's products or services. Some responsibilities of a customer service assistant include: Responding to inquiries: Answering customer questions by phone, online, or in person Handling complaints: Investigating complaints, identifying the cause,...
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Customer Service Representative
4 months ago
Metro Manila, Philippines UNICONS BUSINESS SERVICES INC Full timeExcellent verbal and written communication skillsMust be able to handle high volume inbound calls and prioritize to make the required outbound calls for customer and agent follow upAble to handle customers, various personalities and backgrounds with professionalism and patience, taking first tier escalations from the customer service team with...
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Customer Service Officer
1 month ago
Metro Manila, Philippines AIA Philippines Full timeFIND YOUR 'BETTER' AT AIA We don’t simply believe in being ‘The Best’. We believe in better - because there’s no limit to how far ‘better’ can take us. We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can...
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Customer Service Representative
1 month ago
Manila, National Capital Region, Philippines Work Services Full timeJob Title: CSR- Non Voice AccountThis is a full-time on-site role for a Call Center Agent - 90% Non Voice Account at Work Services in Quezon City. The Call Center Agent will be responsible for providing customer support, maintaining high levels of customer satisfaction, and demonstrating excellent interpersonal skills. Computer literacy is essential for this...
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Temporary Work at Home
2 weeks ago
Metro Manila, Philippines Talent Outsourcing Channel (TORCH) Solutions Full timeTalent Outsourcing Channel Solutions is a prominent outsourcing company that specializes in providing exceptional customer service solutions. We are currently hiring Call Center Agents for Temporarily Work-At-Home positions (Metro Manila, Cavite, Laguna, Bulacan Rizal) . As a Call Center Agent, you will be responsible for delivering outstanding customer...
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Real Estate Transaction Coordinator
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Manila, National Capital Region, Philippines HYPR Service Full timeAbout HYPR ServiceHYPR Service is a premier recruitment agency dedicated to connecting exceptional talent with outstanding opportunities in the United States. We specialize in identifying and placing top-tier professionals across various industries, ensuring our clients receive the best candidates to meet their business needs.Job Title: Real Estate...
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Temporary Work at Home
2 weeks ago
Metro Manila, Philippines Talent Outsourcing Channel (TORCH) Solutions Full timeTalent Outsourcing Channel Solutions is a prominent outsourcing company that specializes in providing exceptional customer service solutions. We are currently hiring Call Center Agents for Temporarily Work-At-Home positions (Metro Manila, Cavite, Laguna, Bulacan Rizal) . As a Call Center Agent, you will be responsible for delivering outstanding customer...
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Customer Service Representative
1 month ago
Manila, National Capital Region, Philippines EXL Service Philippines, Inc. Full timeProvide customer service over the phone, handle service requests, and resolve issues through coordination with internal departments. Focus on providing a great experience. Create, manage, and drive closure on service requests.Solve problems and communicate with customers to find resolution.Typically handle straightforward problems and refer complex issues to...
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Customer Service Representative
1 month ago
Manila, Philippines Neksjob Full timeWE ARE HIRING!!! Call Center Agent!! Get up to 17-20k Monthly FULL TIME - ONSITE Customer Service Representatives handle concerns and complaints regarding goods and services. In addition to assisting consumers with returns, upgrades, and purchases, they frequently offer guidance and technical support. They typically do their business from residences, call...
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Customer Service Representative
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Manila, National Capital Region, Philippines NeksJob Philippines Full timeKey ResponsibilitiesAs a Call Center Agent, you will be responsible for:Providing exceptional customer service by answering product and service questions in a timely and professional manner.Suggesting relevant information about other products and services to enhance customer experience.Opening customer accounts by accurately recording account...
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Customer Service Representative
1 month ago
Manila, Philippines Neksjob Full timeWE ARE HIRING!!! Call Center Agent!! Get up to 17-20k Monthly FULL TIME - ONSITE Customer Service Representatives handle concerns and complaints regarding goods and services. In addition to assisting consumers with returns, upgrades, and purchases, they frequently offer guidance and technical support. They typically do their business from residences, call...
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Customer Service Agent
1 month ago
Manila, National Capital Region, Philippines Unicity Network Philippines, Inc Full timeDeliver exceptional customer service to Philippine account holders, respond promptly to inquiries, guide customers through order taking and troubleshooting, and review client accounts.The ideal candidate has 1+ years of client support experience, strong English communication skills, basic computer skills, and a willingness to work on-site and extended...
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Customer Service Representative
1 month ago
Manila, National Capital Region, Philippines NEKSJOB Full timeJob Title: Call Center AgentAs a Call Center Agent at NEKSJOB, you will be the primary brand advocate for the accounts you will be assigned to. Your role will involve delivering exceptional support to customers and clients of top brands.Key Responsibilities:Provide outstanding support to customers and clientsDeliver excellent communication skillsAvailable to...
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Customer Service Representative
1 month ago
Metro Manila, Philippines HCL Technologies Philippines Inc Full timeQualifications:College Graduate with no work experienceIf, 3rd year college undergraduate - must have at least 1 year experience in BPOIf, 2nd year college undergraduate - must have at least 2 years experience in BPOIf, Highschool graduate - must have at least 4 years experience in BPOConversational in the English LanguageOkay to work onsite in McKinley...
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Customer Service Representative
3 weeks ago
Manila, National Capital Region, Philippines Hotel Okura Manila Full timeJob Title: Reservation AgentAbout the Role:We are seeking a highly organized and detail-oriented Reservation Agent to join our team at Hotel Okura Manila. As a key member of our front office, you will be responsible for providing exceptional customer service, handling administrative tasks, and ensuring a seamless guest experience.Responsibilities:Serve...
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Customer Service Representative
3 weeks ago
Manila, National Capital Region, Philippines GDV Stackph Full timeAt GDV Stackph, we are looking for a skilled Call Center Agent to join our team in providing exceptional customer support.Key Responsibilities:Provide high-quality customer service to clients through various communication channels.Resolve customer complaints in a timely and professional manner.Work collaboratively with colleagues to achieve team goals and...
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START ASAP Customer Service Representative
1 month ago
Manila, National Capital Region, Philippines EXL Service Philippines, Inc. Full timeEngage with customers over the phone, delivering top-notch information and assistance about our client's innovative products and services. Deliver exceptional customer service and create unforgettable experiences Take ownership of service requests from start to finish Tackle straightforward issues and coordinate with internal departments to resolve complex...
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Customer Service Representatives
1 month ago
Manila, National Capital Region, Philippines Recruitment Full timeSeasonal Account ManagementAt Recruitment, we're seeking skilled professionals to handle increased call volume during specific times of the year. This involves adjusting staffing levels and training agents to manage peak periods effectively, ensuring customer satisfaction.Key Responsibilities:Manage seasonal call volume with efficiency and...
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Call Center Agent With Experience
4 weeks ago
Manila, Philippines Neksjob Corporation Full timeCustomer service agents are essential workers for our business. You will respond to customer questions and offer solutions that contribute to the creation of wonderful customer experiences.QUALIFICATIONS:- Excellent communication skills are a must.- Has good customer service orientation- Has good communication and interpersonal skills- Knowledgeable in...