Customer Service Agent

Transworld Systems Customer Service LLC (TSI)US Utility account (similar with MERALCO)We need 40 agents to start on October Preferably with telco and upselling experience in BPO industry. Perks:Up to 30k salary package.Uncapped monthly Incentives with sales commission.Fixed weekends off.20% night differential.Free hmo for 2 dependents upon regularization....

As a Customer Service Agent (or Airline Reservations and Ticketing Agent), you will be responsible for assisting the European/American passengers of Air France/ KLM Royal Dutch Airline in relation to their airline ticket/concerns. As for the schedule, you will have a shifting schedule (AM, PM, and graveyard shifts) and holiday duties as well.Candidate who...

Position OverviewThe primary role of the job is to advocate world-class customer experience to front-liners and support members of the account. The job focuses on coaching and training customer experience soft skills essential in enabling our front-liners connect better with customers and demonstrate overall excellent call handling. The job also focuses on...

Must be a Bachelor's Degree holder of any course.With at least 2 years experience as Customer Service in the same field.With or without existing accounts.Duties and Responsibilities:Monitoring of the existing and upcoming new accounts for Export Department.Assist Export in Charge in Handling shipments.Prepare quotation to agents and clients inquiriesArrange...

Job Summary: The Cargo Customer Service Representative is responsible for managing cargo booking requests, ensuring smooth coordination between clients, agents, and airline operations. This role includes providing flight schedules, negotiating rates, monitoring shipments, and supporting Ground Handling Agents (GHA) during flight operations. Additionally, the...

About usNo. 1 Distributor of Electric CarsQualifications & experience1 to 3 yrs experience in automativeTasks & responsibilitiesAssists service customers - Follow up calls after unit release (Sales and Service)- Schedules and confirms service appointments- Assists in the delivery of brand new units ensuring that each customer is informed of his/her warranty...

Role Overview:Engage with customers via phone, providing detailed information and assistance on our client's products and services.Manage service requests from initiation to completion.Independently resolve straightforward issues; escalate complex matters to senior colleagues as needed.Collaborate closely with internal departments to ensure prompt and...

Job Description:Taking responsibility: Offers premium service in your daily contact with automobile customers. Handles eCall (emergency calls).Correspondence with Public SafetyAnswering Points (emergency control center)Reliable implementation:Fulfillment of Mobility Services requirements.Ensures proper delivery of quantity and quality KPIs...

Roles and ResponsibilitiesInteract with the customers to provide them with the information and assistance they need on our client's products and services over the phone. Create, manage, and drive closure on service requests. Solve problems, communicate, and promptly handle issues requiring special handling through coordination with various internal...

Roles and ResponsibilitiesInteract with the customers to provide them with the information and assistance they need on our client's products and services over the phone. Create, manage, and drive closure on service requests. Solve problems, communicate, and promptly handle issues requiring special handling through coordination with various internal...

Follow up customer callsRespond to customer's email inquiries in a timely mannerProcess orders, forms, and claimsProvide product and service information to customersManage and update customer databasesData processing and maintaining accurate Customer and Material Master DataManagement of B2B system updates and processing uploadsResearch required information...

CUSTOMER SERVICE REPRESENTATIVE Work for our global clients and immerse in our rich and diverse company culture where you can thrive, grow and just be aweSOme Apply now and discover the Satellite Office Candidate Experience – recognized as one of BEST among BPO companies worldwide. WHAT IS A CUSTOMER SERVICE REPRESENTATIVE? Our awesome client, a leading...

Qualifications:Proficient in written and verbal English communication (C2 or higher)At least 2nd year in College with Minimum 1 year Customer Service Experience Logistics Experience is a PlusAt least HS Grad with Excellent Communication Skills (Tenured BPO Agents with CSR Background are ENCOURAGE to apply)Amenable to work onsite in Eastwood, Quezon...

Roles and ResponsibilitiesJoin us in a dynamic role where you'll be the go-to expert for our clients' products and services. You'll engage with customers over the phone, providing them with critical information and exceptional support. Your mission is to transform every customer interaction into a memorable experience, delivering top-notch service that sets...

Responsibilities:Order Taking:Professionally answer incoming calls, greeting customers and introducing yourself.Carefully and accurately record customer orders, upselling or suggesting additional items when appropriate.Clearly repeat the order back to the customer to confirm accuracy.Process orders promptly and efficiently in the restaurant's ordering...

#WorkOnsite#UrgentJoining#CustomerCare The Customer Care Consultant provides a high level of Customer Service by acting as a liaison between consumers and the business, ensuring customer satisfaction through timely resolution of concerns, complaints, and inquiries. RESPONSIBILITIES Provide exceptional customer service in every customer interaction (voice,...

Job Description SummaryTelco account handling Directory Assistance inquiries from Australian customers. Under the supervision of a Circle Leader, the agent should be able to understand the request of the customer and be able to search and navigate available tools to provide the information required.Hiring ProfileEducational Attainment: At least a High School...

ResponsibilitiesYou will be performing the following duties:Acting as a source of information for current and prospective customers by answering inbound product queriesProcessing customer orders, opening accounts and recording sale informationResolving customer complaints by clarifying issues of concern, choosing the best course of action and explaining...

The ideal candidate will be responsible for handling customer shipments, ensuring smooth communication between clients and internal teams, and managing airfreight shipment documentation. This role requires a keen understanding of airfreight operations and a dedication to delivering exceptional customer service. Duties and ResponsibilitiesReports to the...

Excellent verbal and written communication skillsMust be able to handle high volume inbound calls and prioritize to make the required outbound calls for customer and agent follow upAble to handle customers, various personalities and backgrounds with professionalism and patience, taking first tier escalations from the customer service team with...