DCS Technical Support Engineer

2 months ago

Metro Manila, Philippines Fisher- Rosemount Systems, Inc. - Philippine Branch Full time

Job Summary

If you are a professional looking for an opportunity to work with the global Emerson Systems and Software organization, this is a stimulating opportunity for you We are looking for hardworking individuals with a keen curiosity about learning new technologies and who are driven to apply their knowledge to tackle the toughest problems and deliver optimum results. The chosen candidates will have a chance to work with an experienced team of engineers to deliver expert technical support and services to our installed base worldwide.

 

In this role, your responsibilities will be:

Improving the capabilities and abilities of the technical support team in supporting any of the following applications within Emerson’s portfolio of products and solutions:BatchSoftware ApplicationsHuman-Machine Interface (HMI). The ideal candidate should possess strong skills in configuring and implementing HMI within process control systems.Network Communications, Cyber Security and Infrastructure. The perfect candidate should have a strong ability in Networking and Security related technologies; and, remain current in awareness of developing technology trends, security weaknesses/vulnerabilities, and innovations in networking systems and capabilitiesProviding technical support, consultation, and on-site/remote diagnostics on Emerson Automation Solutions products/systems, including DeltaV DCS, DeltaV SIS (Safety Instrumented Systems), AMS Device Manager, Wireless Solution, and PlantWeb installations for systems in Asia Pacific, Europe, Middle East, Africa, North America, and Latin America end-user customers and engineering organizations. This involves fixing, problem analysis, and solutions generation to hardware, software, installation, configuration, integration, and application issues and inquiries. Keeping ownership of all received customer problems, providing timely updates, and setting the appropriate critical issue priority.Optimally working to identify workarounds, reduce product problem resolution time, and support efforts to develop training and fixing resources (e.g. procedures, diagnostics, and documentation)Collaborating with Local Business Partners and Field Service Organizations worldwide, Technology, Marketing, and Manufacturing to resolve product problems and plot product design directions at a local and global level

 

Who You Are:

You gain insight into customer needs. You readily take action on challenges, without unnecessary planning. You have a track record of exceeding goals successfully.

 

For this role, you will need:

BS/MS in Chemical, Electrical, Electronics, Mechanical, Instrumentation, or other Engineering and IT DegreesMinimum of two (2) years experience in process control or process engineering in at least one of the following process industries: hydrocarbon processing, oil and gas (onshore/offshore), pulp and paper, specialty chemicals, pharmaceutical, food and beverage, power generation.Responsible for control system configuration, third-party equipment integration, startup of process control projects, or ongoing system maintenance/supportExperience with DCS, PLC, or SCADA systems. Understanding of discrete, continuous, or batch controls; PC-based HMI, Advanced Controls, Fieldbus, or field instrumentation. Knowledge of networking, TCP/IP, and Windows operating system.Ability to fix systems and to present clear and concise information to the team, internal customers, and external customersStrong initiative and ability to work in a self-directed environmentFlexibility to work on a shift scheduleKeen to travel and be assigned short- and long-term (3 months to a year) domestic or international assignmentsFresh graduates with outstanding academic achievements will be considered.An Engineer who will be supporting Comms/Infra must have strong IT skills and knowledge. Experience in design, implementation, or service/support of any of the following areas:Networking and security fundamentals, principles, and concepts – design, maintenance, optimization, and troubleshootingVirtualization hardware and software, Microsoft Hyper-V, VMWare vSphere, Dell VRTX, networking (Ethernet, TCP/IP, etc.), and Windows operating systems (OS).

 

Preferred Qualifications that Set You Apart:

Knowledge or experience in any programming or scripting language, ex. SQL, Visual Basic, C#, PowerShell, and .NET is an advantageExcellent spoken and written English; knowledge of another foreign language (ex. Spanish) is an edgeCybersecurity solutions or cybersecurity standards and best approaches. Industry certifications related to information security are a plus, ex. CISSP, CCNA, CISM, GSEC, ICS-CERT

 

Our Offer to You

By joining Emerson, you will be given the opportunity to make a difference through the work you do.

Emerson's compensation and benefits programs are designed to be competitive within the industry and local labor markets. We also offer a comprehensive medical and insurance coverage to meet the needs of our employees.

We are committed to creating a global workplace that supports diversity, equity and embraces inclusion.

We attract, develop, and retain exceptional people in an inclusive environment, where all employees can reach their greatest potential. We are dedicated to the ongoing development of our employees because we know that it is critical to our success as a global company.

We have established our Remote Work Policy for eligible roles to promote Work-Life Balance through a hybrid work set up where our team members can take advantage of working both from home and at the office.

Safety is paramount to us, and we are relentless in our pursuit to provide a Safe Working Environment across our global network and facilities.

Through our benefits, development opportunities, and an inclusive and safe work environment, we aim to create an organization our people are proud to represent.

 

Our Commitment to Diversity, Equity & Inclusion

At Emerson, we are committed to fostering a culture where every employee is valued and respected for their unique experiences and perspectives. We believe a diverse and inclusive work environment contributes to the rich exchange of ideas and diversity of thoughts, that inspires innovation and brings the best solutions to our customers.

This philosophy is fundamental to living our company's values and our responsibility to leave the world in a better place. Learn more about our Culture & Values and about Diversity, Equity & Inclusion at Emerson.

If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact idisability.administrator@emerson.com.

  • DCS Technical Support Engineer

    2 months ago

    Manila, National Capital Region, Philippines Fisher- Rosemount Systems, Inc. - Philippine Branch Full time

    Job SummaryIf you are a professional looking for an opportunity to work with the global Emerson Systems and Software organization, this is a stimulating opportunity for you We are looking for hardworking individuals with a keen curiosity about learning new technologies and who are driven to apply their knowledge to tackle the toughest problems and deliver...

  • CAD Engineer/Cost Estimator

    2 days ago

    Metro Manila, Philippines BTSMC Managing Solutions, Inc (formerly Brunel Technical Services Manpower Corp) Full time

    Qualifications:Preferably Graduate of Engineering course or any related field. With a minimum of 3 to 5 years’ experience Design & Engineering works & Cost Estimator working in a Construction, Engineering, and other related industry.Preferably with 2 to 3 years of Oil & Gas experiencePreferably a licensed Engineer or equivalent in a relevant...

  • Technical Support Engineer

    4 weeks ago

    Metro Manila, Philippines World Class Laminate, Inc. Full time

    JOB DESCRIPTION:Works deals assigned to the sales team supported, prioritizing effort based on maximizing total impact on team productivity and profit, or as directed by the Sales Manager.Proactively scopes the technical solution required to address customer requirements, assesses customers’ met and unmet needs, and recommends solutions that optimize value...

  • Technical Support Engineer

    3 weeks ago

    Metro Manila, Philippines Wordtext Systems Incorporated Full time

    Technical Support EngineerQualifications:Bachelor's degree in Computer Engineering, Electronics Communication Engineering, Information Technology, or Computer Science.With at least 1-2 years of work experience in the same industry. Fresh graduates are welcome to apply.Must be familiar with products and technology such as network security, firewall, CCTV,...

  • Technical Support Engineer

    2 months ago

    Metro Manila, Philippines Emerson Electric (Asia) Limited - ROHQ Full time

    Emerson’s 133 years of history have been filled with achievements and challenges that have driven innovative thinking and bold transformations, molding us into the company we are today. By joining us as an Engineer I, Technical Support Proposals, you will be providing technical sales and application support to Emerson Process Management—Australia and...

  • Technical Support Engineer

    3 weeks ago

    Metro Manila, Philippines Power Dimension, Inc. Full time

    QUALIFICATIONS:Graduate with a Bachelor of Science major in Electrical Engineering.Passed the Electrical Board exam.Must have at least three (3) years of relevant experience as a Technical Engineer.Familiar with the schematic diagram of heavy equipment and medium voltage equipment.Knowledge of control circuits, PLC, protection relay, and secondary protection...

  • Technical Support Engineer

    2 weeks ago

    Metro Manila, Philippines Emerson Electric (Asia) Limited - ROHQ Full time

    Emerson’s 133 years of history have been filled with achievements and challenges that have driven innovative thinking and bold transformations, molding us into the company we are today. By joining us as a Technical Support Engineer I, Order Engineering, you will be responsible for validating orders for accuracy and completeness of the information and...

  • CAD Engineer/Cost Estimator

    2 days ago

    Manila, National Capital Region, Philippines BTSMC Managing Solutions, Inc (formerly Brunel Technical Services Manpower Corp) Full time

    Qualifications:Preferably Graduate of Engineering course or any related field. With a minimum of 3 to 5 years' experience Design & Engineering works & Cost Estimator working in a Construction, Engineering, and other related industry.Preferably with 2 to 3 years of Oil & Gas experiencePreferably a licensed Engineer or equivalent in a relevant...

  • Technical Support Engineer

    16 hours ago

    Metro Manila, Philippines Media Convergence Inc. Full time

    Position Title: Technical Support Engineer Job Purpose To provide the best support service. Duties & Responsibilities:1. Incident Report Handling - documents and resolves client issues in a fast, efficient, and effective manner.Project Installation - performs assigned tasks and delivers the project on time.Product Demonstration - Presents product based on...

  • Technical Support Engineer

    2 weeks ago

    Manila, National Capital Region, Philippines Emerson Electric (Asia) Limited - ROHQ Full time

    Technical Support Engineer I, Order Engineering Join Emerson's Team as a Technical Support Engineer I, Order Engineering Emerson, a 133-year-old company with a rich history of innovation and transformation, is seeking a skilled Technical Support Engineer I, Order Engineering to join our team. As a key member of our Order Engineering team, you will play a...

  • Technical Support Engineer

    2 weeks ago

    Metro Manila, Philippines Pax8 Philippines Inc. Full time

    No matter who you are, Pax8 is a place you can call home. We are growing globally, and are now expanding across Australia, New Zealand and Asia.Culture is important to us, and at Pax8, its business, and it IS personal. We are passionate, creative, and humorously offbeat. We work hard, keep it fun, and expect the best.We Elev8 each other. We Advoc8 for our...

  • Technical Support Engineer

    2 months ago

    Metro Manila, Philippines ITRS (PHILS.) INC. Full time

    About ITRSRecognised as a Great Place to Work, ITRS is an Enterprise SaaS provider with industry-leading solutions. Our prestigious customer base includes 90% of the world's top investment banks. We are backed by leading private equity investors and are rapidly growing.Our headquarters are in Shoreditch - London's tech hub – with offices in other UK and...

  • Technical Support Engineer

    4 weeks ago

    Manila, National Capital Region, Philippines World Class Laminate, Inc. Full time

    JOB DESCRIPTION:Works deals assigned to the sales team supported, prioritizing effort based on maximizing total impact on team productivity and profit, or as directed by the Sales Manager.Proactively scopes the technical solution required to address customer requirements, assesses customers' met and unmet needs, and recommends solutions that optimize value...

  • Technical Support Engineer

    2 weeks ago

    Manila, National Capital Region, Philippines Pax8 Philippines Inc. Full time

    Technical Support Engineer Pax8 is a dynamic and innovative company that values its employees and provides a supportive work environment. We are seeking a highly skilled Technical Support Engineer to join our team in Makati City, Manila. This role is perfect for individuals who are passionate about technology and enjoy working with customers to resolve...

  • Technical Support Engineer

    3 weeks ago

    Manila, National Capital Region, Philippines Wordtext Systems Incorporated Full time

    Technical Support EngineerQualifications:Bachelor's degree in Computer Engineering, Electronics Communication Engineering, Information Technology, or Computer Science.With at least 1-2 years of work experience in the same industry. Fresh graduates are welcome to apply.Must be familiar with products and technology such as network security, firewall, CCTV,...

  • Technical Support Engineer

    1 month ago

    Metro Manila, Philippines Transnational Diversified Group Full time

    Job DescriptionWe are seeking a talented Technical Support Engineer, to join our outstanding Global Technical Support team, providing world-class support to our customers.Our ideal candidate is an energetic, responsible, and motivated self-starter with a desire to learn new technologies and concepts and solve complex technical questions.This individual...

  • Technical Support Engineer

    2 months ago

    Manila, National Capital Region, Philippines Emerson Electric (Asia) Limited - ROHQ Full time

    Emerson's 133 years of history have been filled with achievements and challenges that have driven innovative thinking and bold transformations, molding us into the company we are today. By joining us as an Engineer I, Technical Support Proposals, you will be providing technical sales and application support to Emerson Process Management—Australia and New...

  • Technical Support

    1 week ago

    Metro Manila, Philippines AGS-PHILS Building Materials Inc. Full time

    · Male· Graduate of Civil Engineering Degree· Licensed Civil Engineer · Preferably with Professional Driver's License· Knows how to do AutoCAD Files and Sketch Ups· No experience required· English language proficient· Willing to go to different areas in metro manila and provinces· Willing to do field works · Job...

  • IT Technical Support Engineer

    16 hours ago

    Metro Manila, Philippines Inspiro Full time

    JOB RESPONSIBILITIES:Provides technical support/assistance for the configuration, installation, and troubleshooting of desktop PCs and related peripherals.  This covers, but not limited to, the following: Desktop PC hardware such as scanners, printers; Desktop PC Operating System such as Microsoft Windows, Linux, etc; and desktop application software such...

  • IT Technical Support Engineer

    4 hours ago

    Manila, National Capital Region, Philippines Inspiro Full time

    JOB RESPONSIBILITIES:Provides technical support/assistance for the configuration, installation, and troubleshooting of desktop PCs and related peripherals.This covers, but not limited to, the following: Desktop PC hardware such as scanners, printers; Desktop PC Operating System such as Microsoft Windows, Linux, etc; and desktop application software such as...