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Technical Support Engineer

2 months ago


Metro Manila, Philippines E-Science Corporation Full time

 

  • Supports customer inquiries through verbal communication, email, phone, sms and chat/IM
  • Performs system health checks, monitoring, and some script/code updates
  • Create reports and data extraction using database queries
  • Generate accurate and timely reports as requested by customer or immediate supervisor
  • Performs other tasks that may be given from time to time.

     

    Job Qualifications:

  • Graduate of BS Computer Science/Engineering or equivalent (Fresh Graduates welcome to apply)
Must be customer service oriented.Proficient in communicating (oral and written) with customers using English and Filipino dialectsShould be proficient in MySQL/SQLPreferably with knowledge in Linux/Unix, Windows server, Java.Must be a good team player, resilient and adapatableResides in the Metro Manila, Cavite and Laguna region