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Client Invoice Specialist
3 months ago
BCM One is looking to add a Client Invoice Specialist to our growing in-house global Technology Optimization team. The Client Invoice Specialist will play a vital role in ensuring accuracy and efficiency in invoice processing. The responsibilities include evaluating invoices, resolving alerts, escalating discrepancies, and communicating changes to clients promptly. With a keen eye for detail and strong organizational skills, you'll meet tight deadlines and maintain clear records. The ideal candidate has a passion for technology and finance, with at least 3 years of invoice processing experience, excellent communication skills, and proficiency in computer tools.
Work Locations:
This position will be hybrid based out of our office in Makati City, Philippines. We are typically in the office 3 days per week with WFH the other 2 days. This is subject to change based on the demands of the position and company.
Hours:
Night Shift - 9pm to 6am local. (9am to 6pm Eastern US business hours.)
What You Will Do:
Review and verify invoices for accuracy and completeness.Process invoices and alerts promptly and accurately, within our clients’ and internal SLAs.Notify clients of any changes to rates or services as needed.Resolve any discrepancies or issues with invoices. Escalate to other team members and departments as necessary.Keep updated records on inventory, including alerting others when new inventory needs to be onboarded.Maintain organized and accurate documentation for audits of invoice records, comments, and client communication.Collaborating with other departments or carriers as needed.Follow up on any outstanding issues to adhere to strict timelines.Other duties as required.What You Will Need:
Bachelor's degree or equivalent experience.3 years of experience as in invoice processing.Experience working night shift.Excellent professional English, written and verbal.Goal-oriented and meets tight deadlines. Excellent experience with MS Office (Excel, Outlook, Teams) and related software. Fantastic organizational and time management skills. Well developed analytical and problem-solving skills.Meticulous attention to detail.Ability to accurately follow instructions.Who We Are:
BCM One is a leading telecom provider of NextGen Communications and Managed Services that has been in business for 30 years with more than 18,000 business customers and 5,000 channel partners who rely on our products, services, and teams to support their critical underlying network infrastructure. BCM One is the parent company to our family of brands that includes SIP.US, SIPTRUNK, Flowroute, and SkySwitch.
Joining the BCM One team is a chance to be part of a financially strong company with an exciting growth story; over the past 3 years we’ve brought together leading companies in our space who have built products, services, and programs to innovate and disrupt our industry. Now, operating under one roof, we are taking BCM One to the next level and looking for talented individuals to help make that happen.
When you choose to work at BCM One, you get to work with a talented team and build experience with the leading technologies, suppliers, and partners in our industry. We don’t offer cookie-cutter solutions, so the opportunities are endless, and the work is always varied and interesting. We take our mission “to provide a world-class experience with every human interaction” seriously, which means everything you do makes a difference. And we’re committed to building and nurturing a diverse and inclusive workforce and environment that empowers you to do your best work, spread your wings and reach your full potential. At BCM One, we encourage our team to learn something new every day, so you don’t just become part of our growth story, we become part of yours.
Why BCM One
We are committed to creating an environment that fosters teamwork, accountability, innovation, and teamwork. Many BCM One employees have been with the company for 10+ years, which we think says a lot about our culture.
We Are a Team
We pride ourselves on our team-based approach to providing quality solutions for our clients. BCM One encourages a culture of collaboration, exposing employees to different areas of the business and fostering career growth.We support employee involvement and provide opportunities to be responsible stewards via our BCM One Gives Back Program and our Emergency Fund to help our team members who are going through difficult times.Hard Work is Recognized
We offer an Employee of the Quarter program with a monetary award and Employee of the Year that includes a 7-day vacation package to the Caribbean. In addition, we host various regional team-building gatherings throughout the year.We believe in developing our team members and offer many opportunities for training, professional development and career growth.Your Voice is Heard
We empower our team members to speak up and look for opportunities in challenges.We have an Employee Council and a Diversity Equity and Inclusion Committee made up of volunteers from across the company who share a passion for making BCM One a great place to work and find ways to positively impact our communities.
How we take care of you:
Competitive industry salaries with annual reviewsHealth Insurance (HMO with 1 free dependent)Generous Paid time offCompany retirement plan13th month pay
BCM One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to any other characteristic protected by applicable law.
