Specialist - PMO Coordinator (For Australian Clients)
2 weeks ago
Roles and Responsibilities:
Technology
Arrange access and provide training / onboarding to new Project Managers in how to use JLL technology such as the JLL Project Management Information System and any relevant Client technology systemsUndertake refresher or other ad hoc training as requiredExtract data and prepare standard reporting (using reporting functionality within JLL's Project Management Information System)Ongoing administration of technology systems (access, troubleshooting, refresher / manage training in new features, monitor project closeout)Where included in role, use Client technology systems to capture data / undertake key deliverables Data QualityMonitor / report on technology usage / adoptionMonitor and Report on data quality in PDS / Client SystemsLiaise with PDS delivery teams to identify and monitor the correction of data quality errors Process & ProceduresUndertake technical onboarding of PDS delivery teams in Client specific process, eg: invoice submission and approval, key project deliverables / templates, approval stage gates etc)Review project specific deliverables (documentation etc) prepared by Project Management teams and monitor compliance with Client process, templates etcUndertake Account specific health check (documents saved in correct locations etc, Mandatory Deliverables available, data quality achieved etc)Manage centralised document control activities (PMO Centre of Excellence up to date including centralised templates, Guidance notes, lessons learnt etc) ReportingManage on-account trackers for project approvals, PO's & Contracts, lessons learnt, etcCollate information as directed to support Account funding requests / business approvalPrepare regular / ad hoc reporting as directed by PMO LeadPrepare meeting record / minutes (as directed) FinanceContribute to on-account finance activities (and interface where required with Client Finance system) as directed (Reviewing invoices for accuracy before submission, track invoice status etc) Data analysis and ManagementReview and assist in tracking projects against Account / Project KPI's includingBudget / Programme ComplianceSatisfaction Surveys / MedalliaRisk ReportingAssist in project Benchmarking CommunicationsSupport communication activities within Account Core technical skillsFamiliar with using collaboration tools such as project management information systems, Microsoft teams, and cloud-based document management systems to achieve effective communication and coordination across different locations.Strong skills in organising and managing documents, including version control, document naming conventions, file sharing, and archiving to ensure efficient document workflows and retrieval.Experience in data entry and data analysis using spreadsheet software like Microsoft Excel to assist in data collation, tracking, and reporting activities. Soft Skills:Clear and effective verbal and written communication skills.Demonstrate proactivity in delivering the role.Strong time management and ability to multitask - prioritizing tasks, manage deadlines for reporting, and handle multiple assignments concurrently.Detail orientated to accurately handle data, maintain document consistency, and ensuring overall accuracy of administrative tasks.Adaptability and Flexibility to changes in work priorities.Strong problem-solving skills to identify and resolve challenges / roadblocksAbility to work well as part of a virtual team, collaborating with individuals from varied backgrounds and locations, to facilitate effective cross-cultural communication across Asia-
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