Client Retention Specialist
1 day ago
Sourcetech Solutions Inc. is seeking a highly skilled Client Retention Specialist to join our team. As a key member of our client services department, you will be responsible for ensuring the satisfaction of our clients through effective communication, issue resolution, and relationship building.
Key Responsibilities:- Handle client calls and emails, providing timely and effective solutions to their concerns.
- Collaborate with internal teams to resolve complex issues and ensure seamless client experience.
- Provide clear guidelines for issue troubleshooting and escalate complex problems to higher management when necessary.
- Maintain accurate records of client interactions and concerns.
- Coordinate with the Front-End Team for renewal information and contract signing.
- Identify accounts requiring AMLA follow-up and initiate contact.
- Generate MOA post-AMLA completion and maintain tracking systems.
- Ensure clear and prompt communication with clients on various matters.
- Bachelor's degree in business, marketing, sales, or a related field.
- At least 1 year of administrative work experience.
- Proficiency in using office software (Microsoft Office).
- Excellent organizational skills, effective written and verbal communication, and accuracy in handling information and documents.
- Ability to identify issues and find practical solutions, balance multiple tasks, and adapt to changing work environments.
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Client Retention Liaison
19 hours ago
Manila, National Capital Region, Philippines SOURCETECH SOLUTIONS INC. Full timeJob Title: Client Retention SpecialistAt Sourcetech Solutions Inc., we are seeking a highly skilled Client Retention Specialist to join our team. As a key member of our client-facing team, you will be responsible for ensuring seamless communication and issue resolution with our clients.Key Responsibilities:Handle client calls and emails for routine concerns...
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Conversion & Retention Specialist
1 day ago
Manila, National Capital Region, Philippines The Talent Hunter Full timePosition: Conversion & Retention Agent (Spanish Speakers)Location: Manila, PhilippinesSalary: $1500-$3000 (Depending on Position)Living Expenses: $1000Relocation Package: Flights & eVisaAbout the RoleWe are seeking experienced Conversion & Retention Agents to join our team in the Philippines. As a key member of our team, you will be responsible for...
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Roving Retention Staff
3 weeks ago
Manila, National Capital Region, Philippines Acquiro Solutions and Technology Inc. Full timeRoving Retention Staff ACQUIRO SOLUTIONS AND TECH INCBGC | Specialist | Hybrid JOB ID: VYLApplyJob DescriptionPRINCIPAL DUTIES AND RESPONSIBILITIES:Delivers high quality customer service by providing effective service strategy within the branch.Completes basic transactions for customers within the branch.Educates customers on loan type products and provides...
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Relocation Specialist
5 days ago
Manila, National Capital Region, Philippines Worldwide Healthstaff Solutions Full timeRelocation Specialist manages relocation and retention logistics for arriving candidates, providing high-level customer service and ensuring a smooth onboarding process. The Relocation Specialist will act independently and collaboratively to manage relocation and retention logistics for arriving candidates. They will take ownership of the arrival,...
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Client Solutions Specialist
6 hours ago
Manila, National Capital Region, Philippines Cisive Philippines Inc. Full timeCisive Client Solutions Specialist plays a critical role in driving successful client relationships, change management, and system customization.Cisive is a leading provider of talent acquisition solutions, and this position is integral to its success. The ideal candidate will have 3-5 years of experience in Operations, Quality Assurance, or Client Support,...
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Client Solutions Specialist
3 days ago
Manila, National Capital Region, Philippines Cisive Philippines Inc. Full timeTechnical Business Analyst / Client Solutions Specialist: responsible for client engagement, requirements documentation, system properties programming, quality assurance testing, and training functions for changes that are client-facing. Key responsibilities include working with internal departments to identify and obtain documentation on products and/or...
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Sales Support Specialist
1 day ago
Manila, National Capital Region, Philippines Torre Full timeJob Title: Sales Support SpecialistWe are seeking a highly skilled and experienced Sales Support Specialist to join our team at Torre. As a Sales Support Specialist, you will play a critical role in ensuring the efficiency and effectiveness of our sales operations by leveraging HubSpot to streamline processes, manage customer relationships, and drive revenue...
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Client Services Manager
4 weeks ago
Manila, National Capital Region, Philippines KMC Solutions Full timeMake your next big career move by applying as KMC Solutions' next CLIENT SERVICES MANAGER The CLIENT SERVICES MANAGER IV at KMC is focused on maintaining exceptional relationships with Clients in order to provide best-in-class client experience. Our CLIENT SERVICES MANAGER IV act as the overall liaison between the Client and all components of KMC's Talent as...
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Senior Client Experience Manager
19 hours ago
Manila, National Capital Region, Philippines Ayuda Business Management Solution Inc. Full timeJob DescriptionWe are seeking a highly skilled and experienced Senior Client Experience Manager to join our team at Ayuda Business Management Solution Inc.Key Responsibilities:Manage client relationships and ensure exceptional customer serviceDevelop and implement strategies to improve client satisfaction and retentionCollaborate with cross-functional teams...
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Senior Client Manager for Facilities Business
6 hours ago
Manila, National Capital Region, Philippines NTT LIMITED PHILIPPINES BRANCH Full timeSenior Client Manager role at NTT DATA requires advanced expertise in managing and growing relationships to drive sales growth across assigned accounts. Key responsibilities include pursuing leads, minimizing churn, and maximizing retention, while driving client satisfaction and generating demand. Ideal candidate will have a strong sales background,...
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Client Success and Communications Officer
4 weeks ago
Manila, National Capital Region, Philippines Boutique Outsource Solutions Pty Ltd Full timeABOUT THE ROLE:This role involves managing calls with Australian clients while providing customer service and administrative support for property transactions in Queensland. Key duties include handling client documents, updating records, and assisting with client onboarding and retention (70% phone and 30% admin). KEY ROLES AND RESPONSIBILITIES:Handle...
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Enterprise Client Support Specialist
2 weeks ago
Manila, National Capital Region, Philippines Twomagnets LLC Full timeWhy Clipboard Health Exists:We exist to lift as many people up the socioeconomic ladder as possible. We dramatically improve lives, by letting healthcare professionals turn extra time and ambition into career growth and financial opportunity. We achieve this with our app-based marketplace that connects healthcare facilities and healthcare professionals,...
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Client Services Director
19 hours ago
Manila, National Capital Region, Philippines Gratitude Philippines Full timeJob Title: Client Account Services DirectorGratitude Philippines is seeking a seasoned professional to lead our Client Account Services team. As a key member of our organization, you will play a crucial role in the client onboarding process, ensuring seamless transitions and exceptional client experiences.Key Responsibilities:Translate organizational goals...
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Client Services Director
19 hours ago
Manila, National Capital Region, Philippines Gratitude Philippines Full timeJob Title: Client Account Services DirectorGratitude Philippines is seeking a highly skilled and experienced Client Account Services Director to lead our Client Onboarding team. As a key member of our organization, you will be responsible for overseeing the onboarding process for our clients, ensuring seamless integration with our systems, and driving...
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Client Services Director
1 day ago
Manila, National Capital Region, Philippines Gratitude Philippines Full timeJob Title: Client Account Services DirectorGratitude Philippines is seeking a highly skilled and experienced Client Account Services Director to lead our Client Account Services team. As a key member of our organization, you will be responsible for overseeing all aspects of client onboarding, account management, and client relationship development.Key...
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Client Services Director
1 day ago
Manila, National Capital Region, Philippines Gratitude Philippines Full timeJob Title: Client Account Services DirectorGratitude Philippines is seeking a seasoned professional to lead our Client Account Services team. As a Client Account Services Director, you will be responsible for overseeing all aspects of client onboarding, account management, and relationship building.Key Responsibilities:Translate organizational goals into...
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Manila, National Capital Region, Philippines NTT LIMITED PHILIPPINES BRANCH Full time**Senior Client Manager** Drive business growth and client satisfaction by managing and growing relationships across all solutions within assigned accounts. Manage and grow relationships to drive land, expansion and renewals across all solutions within assigned accounts in segment 3. • Pursue leads identified by aligned Lead Generation/Business...
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Director of Client Account Services
1 day ago
Manila, National Capital Region, Philippines Gratitude Philippines Full timeJob Title: Client Account Services DirectorGratitude Philippines is seeking a seasoned professional to lead our Client Account Services team. As a key member of our organization, you will play a crucial role in ensuring seamless client onboarding and account management.Key Responsibilities:Develop and implement strategies to enhance client experience and...
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Client Care Coordinator Specialist
5 minutes ago
Manila, National Capital Region, Philippines Addmore Outsourcing Inc. Full timeJob Title: Client Care CoordinatorWe are seeking a dedicated and empathetic Client Care Coordinator to join our team at Addmore Outsourcing Inc. as a remote worker. Your primary responsibilities will include managing client communications, coordinating services, and ensuring client satisfaction through prompt inquiry responses and effective issue...
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Client Support Officer
1 month ago
Manila, National Capital Region, Philippines Quipper Philippines Inc. Full timeAbout Quipper:As the leading all-in-one learning management system, we're on a mission to bring the best education to every corner of the world.With engaging content aligned with the Department of Education's K-12-approved curricula, we empower every type of learner and make education accessible and exciting for everyone. But we're not just a company that...