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Customer Relations Officer
1 week ago
- Conducts daily PSFU on the designated department.
- Ensures 100% call outs and accurate entry of data.
- Daily creation, encoding and monitoring of al I inquiries and concerns in C4C and SAP.
- Ensures all VOCs or Voice of the Customer, whether positive or negative, are shared/reported to related departments through the Supervisors and Managers coming from all channels of communication (SAP, Viber, FB, email, etc.)
- Handles inquiries and concerns until resolution.
- Assists related departments in their needs, queries and other CS activities.
- Prepares the assigned reports and ensures timely, accurate submission to TM P and Dealer Management.
- Handles and coordinates CWD matters of assigned department.
- Ensures the daily achievement and compliance to Dealer Operational Guidelines
- Covid Patrol: Ensures that Team members and customers on the strict compliance to dealer safety protocols.
- Achieves passing score on all TDSP KPIs of the department with focus on CRO Quarterly Proficiency Exam.
- Attends all internal and TMP Initiated Trainings
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Customer Relations Officer
2 weeks ago
Metro Manila, Philippines Autohub Group of Companies Full timeJob descriptionJob SummaryPrimarily responsible for maintaining an accurate and updated customer database (e.g. walk-in, dealership clients and dealer network), and corresponding records of transaction with the company that would serve as measurement for recommending appropriate actions to relevant company offices’ functions in ensuring, maintaining and...
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Customer Relations Officer
2 weeks ago
Manila, National Capital Region, Philippines Autohub Group of Companies Full timeJob descriptionJob SummaryPrimarily responsible for maintaining an accurate and updated customer database (e.g. walk-in, dealership clients and dealer network), and corresponding records of transaction with the company that would serve as measurement for recommending appropriate actions to relevant company offices' functions in ensuring, maintaining and...
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Community Relations Officer
5 days ago
Metro Manila, Philippines Global Business Power Full timeJob Objective/s The Community Relations Officer is responsible for nurturing harmonious relationships with the surrounding communities, LGUs and other key stakeholders within Luzon sites to secure support towards the Company’s goals and strategies, ensure project acceptance, prepare a conduciveoperating environment, and create opportunities that build...
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Tenant Relations Officer
6 days ago
Metro Manila, Philippines FPD Asia Property Services, Inc. Full timeEducational Requirements: Bachelor’s Degree HolderExperiential Requirements: at least 1-2 years related work experienceSpecial Skills: Customer Service, Tenant Relations, Excellent Listening and Communication Skills, Sound Analytical and Organizational Skills, Conflict Resolutions SkillsDuties and Responsibilities:1. Handles tenant related issues and...
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Finance Officer
4 days ago
Metro Manila, Philippines Customer Frontline Solutions, Inc Full timeJOB QUALIFICATIONS:Graduate of BS Accountancy or any related business courses; Must be a CPAAccredited with the Board of Accountancy – new requirementAt least 2years experience in General Accounting or External Audit in supervisory levelKnowledgeable with Taxation is a mustWith experience in creation of Accounting Policies or ManualsPreferably the...
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Media Relations Officer
1 week ago
Metro Manila, Philippines De La Salle - College of Saint Benilde Full timePosition Objectives• Responsible for sourcing, writing, and sending newsworthy stories to gain publicity and disseminate information to members of the press or other media representatives. Ensures and safeguards the integrity of the College's name, image, and reputation of the College among its stakeholders.• To establish and cultivate strong...
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Patient Relations Officer
3 days ago
Metro Manila, Philippines Asalus Corporation (IntelliCare) Full timeTo delight customers by providing quality service through personalized assistance of members during confinement and ensure proper implementation of the service agreement and proper gatekeeping.Job Qualifications:Graduate of 4 year course pref. allied medical coursesExperience in HMO setting is an advantage but not requiredJob Competencies:Knowledge in...
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Customer Relations Assistant
3 weeks ago
Metro Manila, Philippines TOYOTA GLOBAL CITY INC. Full timeCandidate must possess at least Bachelor's/College Degree in any field.With or without work experience.Must be customer-oriented.Detail oriented and analytical.Computer literate.Exceptional communication skills both oral and written.Must be willing to work in Bonifacio Global City, Taguig.
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Concierge (Resident Relation Assistant)
2 days ago
Metro Manila, Philippines Eton Properties Philippines Inc. Full timeAct as the ambassador in presenting the Company’s image as a high-quality property management to all clients of the project.Address minors concern of the clients which should be accomplished on the level of the Resident Relation Officer (RRO) aligned with the mission and vision of Eton Property Management Corp (EPMC).Attend to all enquiries promptly and...
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Finance Associate
2 weeks ago
Metro Manila, Philippines Customer Frontline Solutions, Inc Full timeQualificationKnowledgeable in accounting and accounting ProcessesKnowledgeable in Microsoft office Applications (i.e., word, excel, power point)Knowledgeable in Accounting Software (MS NAV DYNAMICS)With at least 2years work experience in FinanceHigh attention to detail and accuracy.Good written and verbal communication skills.Education, Licenses and...
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Customer Service Officer
2 days ago
Metro Manila, Philippines CreditCorp Group Full timeJob no: 494541 Work type: Full-time Location: Manila - Makati City CUSTOMER SERVICE OFFICER - PHILIPPINES Start and grow your career within the financial services industry with one of Australia's leading debt purchase, collections and lending providers. Be a Customer Service Officer and join our team of professionals! Wallet Wizard is a Smart...
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Community Relations Officer
6 days ago
Manila, National Capital Region, Philippines Global Business Power Full timeJob Objective/s The Community Relations Officer is responsible for nurturing harmonious relationships with the surrounding communities, LGUs and other key stakeholders within Luzon sites to secure support towards the Company's goals and strategies, ensure project acceptance, prepare a conduciveoperating environment, and create opportunities that build...
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Metro Manila, Philippines Manpower Philippines Full timeCUSTOMER RELATIONS INTERNAL ASSISTANT – OPERATIONS FULFILLMENTThis is for a direct hire and permanent position. Job SummaryThe Customer Relations Internal Assistant will be responsible for providing administrative assistance and support to the various requirements of the Sales Team, Direct Clients, Agents, and Brokers. ResponsibilitiesCollaborates and...
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Customs Officer
6 days ago
Metro Manila, Philippines SF Express Philippines Inc. Full timeJob Description:Assist Customs Representative and Operations team in ensuring proper monitoring, documentation, and processing of incoming and outgoing shipments.Prepare import/export documentation, including Bill of Lading, Manifest, packing list, and invoices.Notify brokers/consignees regarding incoming shipments.Submit manifests for incoming and outgoing...
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Customer Care Officer
2 days ago
Metro Manila, Philippines COUNTRY BUILDERS BANK, INC. Full time• *Willing to be assigned in Makati • *New graduates are acceptable • * Send your updated resume at careers@topbank.com.pRole NameCustomer Care Officer (CCO)OfficerFunctional RoleAnalyst/SpecialistRole SummaryHandles day to day customer service support for internal and external clients of the BankMain Responsibilities Answer customer phone inquiries...
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Finance Officer
3 days ago
Manila, National Capital Region, Philippines Customer Frontline Solutions, Inc Full timeJOB QUALIFICATIONS:Graduate of BS Accountancy or any related business courses; Must be a CPAAccredited with the Board of Accountancy – new requirementAt least 2years experience in General Accounting or External Audit in supervisory levelKnowledgeable with Taxation is a mustWith experience in creation of Accounting Policies or ManualsPreferably the...
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Customer Retention Officer
1 day ago
Metro Manila, Philippines Colcap Servicing Pty Ltd - Philippine Branch Office Full timeOur innovative Australian mortgage company is on the lookout for a dynamic and ambitious individual to join our team. By joining our ranks, you'll play a crucial role in safeguarding our organization, driving growth, and making a tangible difference in the lives of our clients.As we continue to conquer new frontiers in the financial services industry, we...
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Tenant Relations Officer
6 days ago
Manila, National Capital Region, Philippines FPD Asia Property Services, Inc. Full timeEducational Requirements: Bachelor's Degree HolderExperiential Requirements: at least 1-2 years related work experienceSpecial Skills: Customer Service, Tenant Relations, Excellent Listening and Communication Skills, Sound Analytical and Organizational Skills, Conflict Resolutions SkillsDuties and Responsibilities:1. Handles tenant related issues and...
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Office Staff
1 week ago
Metro Manila, Philippines Z Global Distribution Full timeThe Office Staff for Z Global Distribution is responsible for supporting the management on overseeing and managing alloffice-related activities to ensure efficient operations. This role includes managing administrative tasks,coordinating with suppliers and couriers, and implementing best practices in office management tosupport the company's operational...
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Media Relations Officer
1 week ago
Manila, National Capital Region, Philippines De La Salle - College of Saint Benilde Full timePosition Objectives Responsible for sourcing, writing, and sending newsworthy stories to gain publicity and disseminate information to members of the press or other media representatives. Ensures and safeguards the integrity of the College's name, image, and reputation of the College among its stakeholders. To establish and cultivate strong relationships...