Jobs: technical support

ObjectiveFocus on ticket-based technical supportFollow defined standard operating procedures (SOPs) and the Knowledge Base (KB)Escalation-based role; not responsible for independent technical or architecturaldecisionsKey ResponsibilitiesHandle Level 1 to Level 2 technical support tickets through a ticketing systemPerform troubleshooting based on documented...

Join a growing U.S.-based engineering firm and turn field data into high-impact technical reports.Powers Engineering & Inspection, Inc. is expanding their Philippines support team and looking for a detail-driven Engineering Support – Technical Report Writer who takes pride in accuracy, clarity, and engineering excellence. In this role, you'll work...

QUALIFICATIONS:Bachelor's degree in Computer Science, Information Technology, or related field. Advanced degrees such as Master's in relevant disciplines are advantageous but not always required.Must have minimum 7 years of experience as a Technical Delivery Manager or Delivery ManagerMust have minimum 7 years of experience in **software development and...

Who We AreValueline Systems and Solutions Corp. is a pioneer in IT solutions in the Philippines, established in 2000 as an IBM Business Partner. Evolving with technology, we have embraced Amazon Cloud early on and are now recognized as an Advanced Consulting Partner of Amazon Web Services (AWS). We proudly serve top corporations with a commitment to quality...

Role DescriptionThis is a full-time on-site role for a Technical Support Specialist at CodeLikeUs Technologies, Inc. located in Cebu. The Technical Support Specialist will be responsible for providing technical assistance and support to customers, resolving technical issues, and troubleshooting hardware problems. They will also collaborate with...

Embrace the innovation with iOPEX Technologies. Join us nowWe are hiring for awesome and tech-savvy Technical Support for our # team.With at least 1 year of Technical Support experience:Technical Support Specialist (Pre-dominantly Non-voice)Technical Support System Specialist (Pre-dominantly Non-voice)Technical Sales Specialist (Pre-dominantly Non-voice)IT...

Job Title: Technical SupportLocation: Gagalangin, Tondo, ManilaJob Summary: The Technical Support will be responsible for providing technical assistance and support to customers, ensuring they have a seamless experience with our products and services offered. The ideal candidate will have strong problem-solving skills, a deep understanding of our technology,...

We areseeking a dedicated Technical Support (CSR - Local Account) to join our team in Iloilo, Western Visayas. As a full-time role, you will be responsible for providing high-quality technical support and customer service to our local clients. This role is a crucial part of our customer-focused operations, ensuring our clients receive the assistance they...

About JSSI For more than 35 years, Jet Support Services, Inc. (JSSI) has been the leading independent provider of maintenance support, advisory services, software, and financial tools to the business aviation industry. With 6,000+ aircraft supported by maintenance programs and software platforms, JSSI leverages this wealth of data, scale, and innovation to...

Job Title: IT Technical SupportJob Overview:The IT Technical Support staff provides hands-on assistance to ensure the smooth operation of computer systems, networks, and office technology. This position focuses on resolving technical concerns, maintaining IT equipment, and supporting users to minimize system downtime and improve operational efficiency.Duties...

**Job Title:** Technical Support **Location:** Cebu, Philippines **Job Type:** Full-time, Onsite **Company Overview** CSV Now, recognized for its talent acquisition expertise with Silicon Valley startups, is expanding into the BPO industry to deliver customized solutions for small and medium-sized enterprises. This role offers you the opportunity to...

Job description:Job Title: Technical SupportLocation: Gagalangin, Tondo, ManilaJob Summary: The Technical Support will be responsible for providing technical assistance and support to customers, ensuring they have a seamless experience with our products and services offered. The ideal candidate will have strong problem-solving skills, a deep understanding of...

We are looking for a motivated and customer-oriented Technical Support to join our growing team in Iloilo. The role focuses on providing technical assistance, system troubleshooting, and excellent customer service to support our laboratory and healthcare solutions.Key ResponsibilitiesProvide technical support to customers and internal users via phone, email,...

Key ResponsibilitiesTechnical Support & TroubleshootingProvide first- and second-level technical support for telecom network systems and equipmentTroubleshoot and resolve technical issues related to RAN, transmission, power, or network systemsPerform Remote Hardware Support (RHS) activities, including remote diagnostics, basic configuration checks, and...

Job description:Job Title: Technical SupportLocation: Gagalangin, Tondo, ManilaJob Summary: The Technical Support will be responsible for providing technical assistance and support to customers, ensuring they have a seamless experience with our products and services offered. The ideal candidate will have strong problem-solving skills, a deep understanding of...

Join our thriving team as a Technical Support (Chat and Voice) professional. In this full-time position based in Pampanga, Central Luzon, you'll be providing excellent IT support and troubleshooting assistance to our valued customers via chat and phone. Your exceptional technical skills and customer service orientation will be crucial in delivering...

We're Hiring Join Us as a Technical Support SpecialistOn-site | Ortigas Center, PasigAre you technically inclined and passionate about solving complex problems? Do you enjoy helping customers troubleshoot equipment and guiding them step-by-step to solutions? We're looking for a proactive Technical Support Specialist to provide expert assistance across phone,...

We are seeking a Technical Support & Automation VA with strong problem-solving skills and a systems mindset. This role goes beyond ticket resolution, you will help transform our support function into an AI-powered, scalable operation.You will handle day-to-day technical support while identifying opportunities to automate workflows, improve response...

Salary Range: PHP 40,000 – PHP 50,000Location: San Fernando, PampangaEmployment Type: Permanent, Full-Time (with Employment Contract and Government-Mandated Benefits)Work Schedule RequirementRegular working hours fall anywhere between 7:30 AM and 6:30 PM (Adelaide, SA Time)Actual shift will depend on rostered scheduling (early or late shift)Staff must be...

We're Hiring: Technical Support (Junior Level | Project-Based) Work Location: Ortigas Work Schedule: Day Shift (must be open to night shift support when needed) Work Setup: Full OnsiteEmployment Type: Project-Based (3 months)We are looking for a Junior Technical Support professional to join our team for a 3-month project-based opportunity. This role is ideal...