workforce

The MIS (Management Information System) is responsible for managing the workforce management processes including data collection used for decision making and for the coordination, control, analysis, and visualization of information in the organization. In addition, this position also serves as the central point of contact for supervisors and senior...

1. JOB OVERVIEW:The Workforce & Admin Specialist is responsible for leading workforce management and administrative operations across the Customer Support, Risk, and KYC teams. The role oversees workforce planning, scheduling, attendance management, manpower coordination, operational reporting, centralized dashboard management, documentation, and...

About The RoleThe Workforce Management (WFM) Manager will lead the end-to-end optimisation of our Customer service team dedicated to the Woolworths MarketPlus.Managing a footprint of 100–200+ FTE, you will ensure optimal staffing across critical business banners, including BIG W, Everyday Rewards Shop, and Everyday Market.You will balance multi-banner...

Job Description: Discover your 100% YOU with MicroSourcing! Position: Workforce Coordinator Location: Eastwood, Libis, Quezon City Work setup & shift: Hybrid | Day Shift Why join MicroSourcing? You’ll Have Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash...

Specifically responsible for checking the accuracy & timeliness of generated reports of the entire team hence, evaluating and providing feedback to the Forecasting and Scheduling team thereby ensuring efficiency in the delivery of service and expectations of the client. Information Managemen tDevelops a complete understanding of the client's business model,...

On-site - Pasig 3-5 Yrs Exp Bachelor Full-time Overview Transcom is looking for talented individuals like you to join our awesome team! Be the next Workforce Manager for our Transcom Ayala 30th site. Join our Transcom Family as a Workforce Manager! Job Description Medical Reimbursement Employee Recognition and Rewards Anniversary Gifts Government Mandated...

Aviation Partnership Philippines (APlus) is looking for an experienced Workforce Manager to lead and strengthen our Workforce Management capability as our operations continue to scale. This is more than a scheduling role. We are looking for a strategic and data-driven WFM leader who can bring structure, discipline, and forward-looking workforce practices to...

Arcadis is the world's leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets. We are more than 34,000 people, in over 30 countries, dedicated to improving quality of life. Everyone has an important role to play. With the power of many curious minds, together we can solve the world’s most...

Gear Inc. is looking for a Workforce Analyst with details as follows: Responsibilities Workforce Planning and Scheduling Responsible for day-to-day operations reporting to the Regional Workforce Manager;Prepare work schedules by team, by queue and by LOB including breaks, training, team meetings and other non-moderation activities;Maintain a roster of...

About the job Workforce Scheduler (MOA Pasay) | Onsite Work Setup: Onsite Shift: Graveyard Schedule Requirements: At least 1 year experience as WFM Scheduler in a BPO/Call Center SetupAll candidates must be amenable to start ASAP. RESPONSIBILITIES: Service Planning The scheduling and service planning specialist is expected to create short-term to...

Alabang (96050), Philippines, Muntinlupa City, National Capital Region (Manila)Workforce ManagerSummary:To strategize for Workforce Management (WFM) supporting Workforce Canada, driving operational efficiency through short-term and long-term Forecasting, Budgeting, Capacity Planning, Access Support, and Reporting and Data Management. To implement WFM...

Job title: Workforce ManagerAccount: Premium ConsumerWork set up: Onsite (HM Tower, W Geonzon St, Cebu City)Work schedule: Shifting Schedule (Morning, Mid, Graveyard)Salary Package: up to 120,000Start date: ASAPHeadcount: 1 QUALIFICATIONS: Candidate must possess at least a Bachelors/College Degree in any fieldPreferably Assistant Manager / Managers...

About the job: WFM Real Time Analyst I (Rockwell/Ortigas) Work Arrangement: Onsite (Rockwell/Ortigas) TASQ is looking for a skilled Workforce Management (WFM) Real-Time Analyst to act as an extension of our client, supporting vendor operations and Business Process Outsourcing (BPO) partners. The successful candidate will monitor, analyze, and optimize...

Who we are:InteLogix is a leading provider of integrated solutions, utilizing cutting-edge technology to provide exceptional customer experiences. Our commitment to excellence and innovation has enabled us to redefine industry standards and create brighter futures for our clients and their customers. We are dedicated to making lives better through our...

Position Summary The Workforce Coordinator is an Associate Manager-level role responsible for coordinating and enhancing Workforce Management (WFM) practices across multiple sites. This role is pivotal in driving operational efficiency through effective workforce planning, data-driven insights, and strong cross-functional...

About the Job   We are changing the way people think about customer care, and we need your help!   We’re seeking a Workforce Manager to direct, manage and supervise all activities related to the Workforce team for a dedicated IntouchCX program. We’re looking for a leader who has the vision, experience and passion to contribute to our culture and the...

DescriptionArcadis is the world's leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets. We are more than 34,000 people, in over 30 countries, dedicated to improving quality of life. Everyone has an important role to play. With the power of many curious minds, together we can solve the world’s...

About the Job   We are changing the way people think about customer care, and we need your help!   We’re seeking a Workforce Manager to direct, manage and supervise all activities related to the Workforce team for a dedicated IntouchCX program. We’re looking for a leader who has the vision, experience and passion to contribute to our culture and the...

Position: Workforce Scheduler (Davao) | OnsiteWork Arrangement: Onsite Shift: Graveyard schedule Requirements: Minimum of 1 year experience as a WFM Scheduler in a BPO or call center environmentCandidates must be available to start as soon as possible

The Workforce Associate is responsible for creating of staffing model and scheduling staff to accommodate day-to-day efficiency. The WFM Associate will provide the data and analysis to ensure staffing levels are appropriate to handle the clinic staff requirement while also meeting the needs of Operations and the business.Duties and ResponsibilitiesDevelop a...