workforce jobs in Manila

Develop, maintain, and monitor workforce schedules to meet operational demands.Coordinate with operations and other departments to align staffing with business needs.Analyze real-time data and adjust schedules as needed to ensure optimal service levels.Minimum of 1 year experience as a Workforce Management (WFM) Scheduler in a BPO/Call Center...

About IntouchCX IntouchCX is a global leader in digital customer experience management, back office processing, trust & safety solutions, and AI services. For over 25 years, we’ve scaled with soul, building trusted long-term partnerships and empowering our people to drive positive change. About IntouchCX IntouchCX is a global leader in digital customer...

Company Description WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel and Hospitality. We bring together deep domain excellence – WNS’ core...

Company Description WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel and Hospitality. We bring together deep domain excellence – WNS’ core...

About the Job We are changing the way people think about customer care, and we need your help! We’re seeking a Workforce Manager to direct, manage and supervise all activities related to the Workforce team for a dedicated IntouchCX program. We’re looking for a leader who has the vision, experience and passion to contribute to our culture and the...

The position is responsible for developing and managing workforce strategies that ensure optimal staffing levels to support operational demand and business requirements. It oversees workforce forecasting, scheduling, capacity planning, real-time workforce management, and workforce analytics to maximize productivity, service levels, and operational...

Transcom is looking for talented individuals like you to join our awesome team! Be the next Workforce Manager for our Transcom Pasig site. Join our Transcom Family as a Workforce Manager! The Workforce Manager possesses a strong knowledge of real time management workforce, scheduling employees, workload forecasting, staff planning and real...

Hey, mabuhay! Thanks for dropping by. We know looking for the right job can feel like being stuck in EDSA traffic, so we’ll keep it moving and get straight to the point. With over 8 million downloads and a powerful network of thousand of dedicated biker-partners, we are a leading ride-hailing platform operating across the Philippines. Our vision is to...

Who we are: InteLogix is a leading provider of integrated solutions, utilizing cutting-edge technology to provide exceptional customer experiences. Our commitment to excellence and innovation has enabled us to redefine industry standards and create brighter futures for our clients and their customers. We are dedicated to making lives better through our...

WORKFORCE COORDINATOR expansion at Carenet Health! Eligibility Filipino Citizens only Work Set up Onsite - Makati Circuit Schedule Core business hours is 9pm - 6am PHT but must be amenable to shifting schedule The Workforce Coordinator serves as point of contact responsible for the effective engagement of Operations and Workforce team. This position...

Gear Inc. is looking for a Workforce Analyst with details as follows: Responsibilities Workforce Planning and Scheduling Responsible for day-to-day operations reporting to the Regional Workforce Manager; Prepare work schedules by team, by queue and by LOB including breaks, training, team meetings and other non-moderation activities; Maintain a roster...

Equicom Services Inc., is urgently looking for Workforce Analyst who are amenable for a work onsite! Office Address: 3F Equicom Center 3308 Zapote St., Brgy. Sta. Cruz, Makati City 𝗛𝗼𝘄 𝘁𝗼 𝗔𝗽𝗹𝘆: Kindly fill out the link below and upload your updated resume. Kindly fill out the link below and upload your updated resume. ...

At Probe Group, we're powered by passion, driven by curiosity, enriched by a purpose to do it better. We work hard and love a good challenge (or multiple). With clients spanning across the Pacific and Asia, we’re no stranger to thinking big and working with innovative minds to achieve great success. We are dedicated to doing things better than the day...

Workforce Manager ### Workforce ManagerApply: Pasig City: Full time: Posted Today: End Date: November 30, 2026 (30+ days left to apply): R13100We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the...

Forecasting, Scheduling and Real Time Analysis of productivity to ensure that goals are met or exceededUnderstand all aspects of staffing and capacity management for all sites directly responsibleOrganize and create methods of communication, policies, and procedures that work in collaboration with Operations, Training and Quality, Information Technology, and...

Let your Passion Lead You at the Home of Clinicians with over 6,000+ employees who have trusted us with their careers! Physical Sites: Taguig, Cebu, and Pampanga Enjoy exclusive benefits designed to support your growth and success. Competitive Salary Package Performance-based Bonuses and Annual Salary Increases Tenure Allowance 13th Month Pay Day 1 HMO...

Job Description Overview WFM MANAGER OPENING AT CARENET HEALTH ELIGIBILITY: FILIPINO CITIZEN SET UP: ONSITE- CIRCUIT MAKATI SHIFT: NIGHTSHIFT (CST) We’re looking for an experienced Workforce Management Leader to drive forecasting, capacity planning, scheduling, and performance optimization across a fast-paced, high-volume operation. In this role, you’ll...

The MIS (Management Information System) is responsible for managing the workforce management processes including data collection used for decision making and for the coordination, control, analysis, and visualization of information in the organization. In addition, this position also serves as the central point of contact for supervisors and senior...

Discover your 100% YOU with MicroSourcing! Position: Workforce Coordinator Location: Eastwood, Libis, Quezon City Work setup & shift: Hybrid | Day Shift Why join MicroSourcing? You'll Have Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life...

The Scheduler is responsible for managing the workforce management processes including scheduling and change management to ensure that KPIs are met. In addition, this position also serves as the central point of contact for supervisors and senior management as related to service level information and KPI reporting. This position reports directly to the...