supportninja jobs in Manila

SupportNinja is looking for a dedicated Product Manager to manage the lifecycle of digital applications that solve real user problems. You will lead market research, develop product features, and ensure successful product launches. The ideal candidate has over 3 years of experience in product management, is skilled in customer experience research, and...

SupportNinja is seeking a Partnership Manager to own and grow a portfolio of outsourcing advisors and broker relationships. You will recruit, onboard, and manage the referral lifecycle from intake to sale handoff, aligning with sales and marketing to accelerate opportunities. Excellent communication and CRM skills are essential, as is the ability to work...

SupportNinja is seeking an Accounts Payable Specialist to manage vendor invoices, payments, and expense reports, ensuring accuracy and timely processing. You will maintain AP records, reconcile statements, and support month-end close while building strong vendor relationships. You will work remotely from the Philippines with a schedule of 10am-7pm Manila...

SupportNinja is hiring an AI/ML Engineer to develop and implement AI solutions addressing business needs. You will work with senior engineers and data scientists to research, design, and deploy AI/ML models that improve chatbots, predictive analytics, and data workflows. You will prepare data, engineer features, and collaborate across cross-functional teams...

SupportNinja in the Philippines is hiring a Head of FP&A to architect our global financial planning, forecasting, and strategic analysis frameworks while leading a high-performing team and partnering with C-suite to drive long-term value creation. The role reports to the VP of Finance, manages 3–4 direct reports, and leads FP&A pillars including Financial...

SupportNinja is seeking a Technical Support Engineer for a remote seasonal contract (Oct 12 to Dec 31, 2026). The role focuses on ticket triage, integration handling, and break/fix across Salesforce, MuleSoft, and numerous SaaS platforms while maintaining knowledge bases and SOPs. Strong written communication and problem-solving are essential. You will...

SupportNinja is hiring a Business Development Representative to drive the sales pipeline from a remote Philippines location. You will conduct high-volume outbound outreach, respond to inquiries, and qualify leads for the Regional Sales team.The role requires familiarity with Salesforce and HubSpot, strong communication, and a willingness to work the EST...

SupportNinja is seeking a Senior .NET Developer to design and implement features across modern .NET technologies. You will mentor peers, contribute to the next generation telecom software, and participate in ongoing maintenance.You will collaborate with project teams and work within a distributed international group to ensure high quality deliveries. The...

SupportNinja is hiring a Technical Support Engineer for a seasonal assignment from Oct 12 to Dec 31, 2026, working 8:00 am to 5:00 pm EST, Monday to Friday. You will triage requests, troubleshoot integrations, and drive automation and knowledge management. This role emphasizes sharp ticket handling, documentation, and collaborating with engineers to resolve...

SupportNinja, a remote-first company, seeks a Technical Support Representative to handle customer inquiries across mobile and web apps. You will troubleshoot issues, provide clear guidance, and capture insights to improve products.A strong customer-first mindset and teamwork are essential for success in this fast-paced role. Ideal candidates have 2+ years in...

SupportNinja is seeking a Customer Service Representative II for onsite work at the Sanctum, SM North, Quezon City. You will handle complex inquiries, resolve issues, and document interactions in the CRM.The role requires prior customer service experience, strong communication skills, and Zendesk familiarity; collaboration with other departments is expected,...

SupportNinja is looking for a dedicated Product Manager to manage the lifecycle of digital applications that solve real user problems. You will lead market research, develop product features, and ensure successful product launches.The ideal candidate has over 3 years of experience in product management, is skilled in customer experience research, and...

SupportNinja is seeking a Content Marketing Specialist to develop and execute content across website, blog, social, email, and press releases.In a remote setup, you will plan content calendars, optimize for SEO, analyze performance, and collaborate with sales, product, and design to strengthen brand messaging and campaigns.Join our team to drive content...

SupportNinja is looking for a dedicated Product Manager to manage the lifecycle of digital applications that solve real user problems. You will lead market research, develop product features, and ensure successful product launches. The ideal candidate has over 3 years of experience in product management, is skilled in customer experience research, and...

SupportNinja in the Philippines is seeking a Technical Support Representative to assist customers with basic technical issues, triage tickets, and provide clear, effective solutions while delivering outstanding service.You will use a CRM to track interactions, collaborate with teams, and continuously learn about products. This full-time role requires strong...

SupportNinja is seeking a Senior .NET Developer to design and implement features across modern .NET technologies. You will mentor peers, contribute to the next generation telecom software, and participate in ongoing maintenance.You will collaborate with project teams and work within a distributed international group to ensure high quality deliveries. The...

SupportNinja is hiring an AI/ML Engineer to develop and implement AI solutions addressing business needs. You will work with senior engineers and data scientists to research, design, and deploy AI/ML models that improve chatbots, predictive analytics, and data workflows.You will prepare data, engineer features, and collaborate across cross-functional teams...

SupportNinja is seeking a Technical Support Engineer for a remote seasonal contract (Oct 12 to Dec 31, 2026). The role focuses on ticket triage, integration handling, and break/fix across Salesforce, MuleSoft, and numerous SaaS platforms while maintaining knowledge bases and SOPs.Strong written communication and problem-solving are essential. You will...

SupportNinja is seeking a Technical Support Team Leader to coach a remote Tier 1 chat and email support team for a leading US B2B SaaS platform. You will mentor staff, drive performance, handle escalations, and ensure exceptional customer experiences across a global client base.In this 100% remote role, you’ll align with US ET hours, oversee daily...

SupportNinja, a remote-first company, seeks a Technical Support Representative to handle customer inquiries across mobile and web apps. You will troubleshoot issues, provide clear guidance, and capture insights to improve products.A strong customer-first mindset and teamwork are essential for success in this fast-paced role. Ideal candidates have 2+ years in...