supportninja jobs in Makati

SupportNinja is seeking a Customer Onboarding & Training Coordinator to remotely coordinate onboarding and training for new customers in the Philippines. You will schedule sessions, deliver training, and track progress to ensure smooth adoption of products or services. The role emphasizes strong presentation skills, organizational excellence, and effective...

SupportNinja is seeking a Technical Support Representative II to provide advanced technical assistance to customers and ensure high-quality service from a remote work setup in the Philippines. The role focuses on diagnosing complex issues, communicating solutions clearly to non-technical users, documenting interactions in the CRM, and collaborating with...

SupportNinja is seeking a Partnership Manager to own and grow a portfolio of outsourcing advisors and broker relationships. You will recruit, onboard, and manage the referral lifecycle from intake to sale handoff, aligning with sales and marketing to accelerate opportunities. Excellent communication and CRM skills are essential, as is the ability to work...

SupportNinja is seeking an Accounts Payable Specialist to manage vendor invoices, payments, and expense reports, ensuring accuracy and timely processing. You will maintain AP records, reconcile statements, and support month-end close while building strong vendor relationships. You will work remotely from the Philippines with a schedule of 10am-7pm Manila...

SupportNinja is seeking a Senior Technical Support Analyst to provide advanced technical support and analysis for complex, escalated issues across systems and applications. The role includes in-depth troubleshooting, root-cause analysis, and mentoring less experienced analysts.As a key technical resource, you will collaborate with engineering and product...

SupportNinja is actively seeking a tech-minded Customer Operations Specialist to power the operational backbone of a fast-growing global leader. This remote role connects customers with engineering and account teams, managing workflows, AI-enabled interactions, and data accuracy to ensure service continuity.You will document interactions in CRM, handle...

SupportNinja is seeking an AI Data QA & Training Specialist to support AI model training activities. This role involves reviewing and evaluating interactions while ensuring quality and accuracy.You will assist in content evaluation, flag inaccuracies, and provide feedback for continuous improvement. The position offers competitive compensation and benefits,...

SupportNinja is hiring a Sr. Customer Success Specialist for a remote role in the Philippines. You will support customers through onboarding and ongoing use, prioritizing rapid response and a friendly demeanor.The role requires 2+ years in customer success, a proactive mindset, and strong communication skills. You'll collaborate with product, engineering,...

SupportNinja is seeking a Customer Service Representative I to handle inquiries via phone, email, and chat, delivering timely, accurate information and friendly support. You will document interactions in the CRM and contribute to AI readiness through detailed reporting.The ideal candidate has a C1 level of English with a neutral accent, prior customer...

SupportNinja is seeking a Marketing Project Manager to own the operational backbone of the marketing function. You will build and maintain workflows, timelines, and processes ensuring campaigns, content production, events, and vendor deliverables run smoothly.In this role you will manage end-to-end production, coordinate with internal teams and external...

SupportNinja is seeking a seasoned Team Leader to mentor a data processors team handling RX data. You will supervise, coach, and drive productivity while ensuring high accuracy and SLA compliance in a high‑volume environment.This role requires a C1 level of English and experience with CRM and data processing tools. Work setup is remote in the Philippines...

SupportNinja is seeking a Customer Operations Specialist to bridge customer operations with engineering and account management. You will manage omni-channel workflows, assist with AI-enabled interactions, and maintain CRM data accuracy to ensure seamless cross-functional coordination.The role emphasizes technical troubleshooting, clear communication with...

SupportNinja is looking for a dedicated Product Manager to manage the lifecycle of digital applications that solve real user problems. You will lead market research, develop product features, and ensure successful product launches.The ideal candidate has over 3 years of experience in product management, is skilled in customer experience research, and...

SupportNinja is hiring a Business Development Representative to drive the sales pipeline from a remote Philippines location. You will conduct high-volume outbound outreach, respond to inquiries, and qualify leads for the Regional Sales team.The role requires familiarity with Salesforce and HubSpot, strong communication, and a willingness to work the EST...

SupportNinja is seeking a Senior .NET Developer for a remote, contract-based project lasting six months. Start ASAP with work hours aligned to Manila time (10pm–7am), equipment provided, and an emphasis on delivering high-quality software.You will develop features, mentor developers, and collaborate with an international team while integrating AI-assisted...

SupportNinja is hiring an AI/ML Engineer to develop and implement AI solutions addressing business needs. You will work with senior engineers and data scientists to research, design, and deploy AI/ML models that improve chatbots, predictive analytics, and data workflows.You will prepare data, engineer features, and collaborate across cross-functional teams...

SupportNinja is seeking a Technical Support Engineer for a remote seasonal contract (Oct 12 to Dec 31, 2026). The role focuses on ticket triage, integration handling, and break/fix across Salesforce, MuleSoft, and numerous SaaS platforms while maintaining knowledge bases and SOPs.Strong written communication and problem-solving are essential. You will...

SupportNinja, a remote-first company, seeks a Technical Support Representative to handle customer inquiries across mobile and web apps. You will troubleshoot issues, provide clear guidance, and capture insights to improve products.A strong customer-first mindset and teamwork are essential for success in this fast-paced role. Ideal candidates have 2+ years in...

Equipment Provision: BYOD (Bring-Your-Own-Device) The Technical Support Representative II is responsible for providing advanced technical support to customers who are experiencing technical issues with their products or services. This position will use technical knowledge to identify and troubleshoot problems and provide timely and effective solutions to...

Work Setup: Remote - Philippines Contract: Full time Equipment: Company provided Schedule: Night Shift Job Summary: The Sr. Technical Support Analyst is responsible for providing advanced technical support and analysis for complex, escalated technical issues across systems, applications, or infrastructure. This role conducts in-depth troubleshooting and...