Remote SaaS Technical Support Specialist — Impact

Outsourced Quality Assured Services Pty in the Philippines is seeking a Technical Support Specialist for our LMS SaaS platform. This is an email-first role with potential to expand into live chat as the business grows.You will troubleshoot, document issues, and deliver timely, professional support while collaborating with Product and Engineering teams. A...

Aidey is a Philippines-based, AI-first BPO partnering with Shopify platform clients. We seek a Technical Support Specialist focused on prompt, high-quality responses to customer inquiries and personalized support.You will adapt to customer needs, avoiding scripts, and contribute to a small, fast-paced startup team. Fresh graduates are welcome; the role...

Outsourced Quality Assured Services Inc. (ISO Certified) is seeking a Technical Customer Support Representative to act as the primary technical contact for customers in a B2B SaaS environment.The role focuses on troubleshooting product issues, maintaining help desk queues, and collaborating with cross-functional teams to deliver high-quality support. The...

Magic, Inc is seeking a Technical Support Specialist for freelance remote work from the Philippines. You will handle live chat inquiries and help hosts troubleshoot issues on our SaaS platform, guiding setup for AI features and integrations.The role requires strong English skills and SaaS experience, with the flexibility to work weekend shifts and APAC/EU...

Job Overview Our client is looking for a SaaS Technical Support Specialist to join a growing Support Team and serve as a key point of contact for clients experiencing issues with a SaaS platform. This role is ideal for someone who combines strong customer service and communication skills with technical curiosity. You will manage incoming support tickets,...

Job Overview Our client is looking for a SaaS Technical Support Specialist to join a growing Support Team and serve as a key point of contact for clients experiencing issues with a SaaS platform. This role is ideal for someone who combines strong customer service and communication skills with technical curiosity. You will manage incoming support tickets,...

Home > Jobs > Technical Support Specialist (SaaS/LMS Industry) Back to all vacancies Technical Support Specialist (SaaS/LMS Industry) Full Time Employee Job Summary Provide email-based technical support for an LMS SaaS platform, troubleshoot issues, manage tickets, and deliver good customer service. Job Description About Us: Outsourced. ph is a leading...

About Us: Outsourced. ph is a leading ISO-certified Philippines offshore outsourcing company that provides dedicated remote staff to some of the world's leading international companies. Outsourced is recognized as one of the Best Places to Work and has achieved Great Place to Work Certification. We are committed to providing a positive and supportive work...

Work Setup: Remote Start Date: ASAP Schedule:Flexible, including night shift Equipment: BYOD (16GB RAM) As a Technical Support Representative, you'll serve as the trusted first point of contact for our users, delivering exceptional support while uncovering insights that help improve our products and services. In this role, you'll combine problem-solving,...