Remote Technical Support Specialist II

1 day ago

makati, metro manila, Philippines SupportNinja Full-time

SupportNinja is seeking a Technical Support Representative II to provide advanced technical assistance to customers and ensure high-quality service from a remote work setup in the Philippines.

The role focuses on diagnosing complex issues, communicating solutions clearly to non-technical users, documenting interactions in the CRM, and collaborating with teams to drive customer satisfaction and product improvements.