sr operations manager

Description Oversee the day-to-day operations of the contact centre, including workforce planning, resource allocation, and performance management Develop and implement strategies to improve operational efficiency, productivity, and customer satisfaction Lead and motivate a team of team leaders, supervisors, and agents, providing coaching, training, and...

DescriptionKey Responsibilities:Operational Leadership & Delivery ExcellenceLead the day-to-day management of Finance & Accounting operations (e.g., P2P, O2C, R2R, FP&A, ICFR compliance), ensuring consistent achievement of SLAs, KPIs, and quality standards.Develop and execute operational strategies that align with client objectives, organizational goals, and...

Not specified Full-time Senior Customer Support Job Description At IONOS, the leading European provider of cloud infrastructure, cloud services and hosting services, you will work together with a wide range of teams. We are characterized by open structures, a friendly working culture and flat hierarchies with a strong team spirit. We firmly believe that work...

About the roleOperations Manager in Senior Management, responsible for overall Market KPIs. Manages and interacts directly with team managers and other departments to facilitate and meet outlined production goals and targets. Regularly coordinates with various people to ensure a smooth running shift in the operations and in order to guarantee performance...

Sr. Operations Manager Company : IonosJob Type : Full TimeCebu City, Philippines Job Description - Sr. Operations Manager At IONOS, the leading European provider of cloud infrastructure, cloud services and hosting services, you will work together with a wide range of teams. We are characterized by open structures, a friendly working culture and flat...

Opportunity to learn new skills and expand expertise Opportunity to join a leading mobility organization About Our Client Our client is a large organization within the mobility industry, known for its innovative solutions and commitment to delivering high-quality services. Job Description Lead and manage day-to-day operations Develop and implement...

Essential Functions/Core Responsibilities Maintain and grow revenue of program(s); responsible for profitability including revenue, margins, billing, seat utilization and retention Ensures program has proficient training, staff development, and effective employee relation/recognition programs Selecting, training, developing, and managing performance of...

Alorica is seeking a talented and experienced Senior Operations Manager to oversee the smooth and efficient running of our Cebu-based contact centre operations. As a key member of the management team, you will be responsible for driving operational excellence, ensuring exceptional customer service, and leading a team of dedicated professionals. What you'll...

About the role Sutherland is seeking an Sr Account Manager to join a group of driven and hard-working individuals. You will be responsible for delivery excellence, customer engagement, internal metrics delivery and reporting, team engagement, and leadership development across large-scale production operations. Key responsibilities Identify and drive...

Job Description: The Sr. Manager, Operations is responsible for coaching and supervising a group of Operations Managers and/or Team Leaders. This position is responsible for building and maintaining client relationships, meeting service level agreements, and achieving financial expectations.Essential Functions/Core Responsibilities Maintain and grow revenue...

The Sr. Manager, Operations is responsible for coaching and supervising a group of Operations Managers and/or Team Leaders. This position is responsible for building and maintaining client relationships, meeting service level agreements, and achieving financial expectations.Essential Functions/Core ResponsibilitiesMaintain and grow revenue of program(s);...

About the roleOperations Manager in Senior Management, responsible for overall Market KPIs. Manages and interacts directly with team managers and other departments to facilitate and meet outlined production goals and targets. Regularly coordinates with various people to ensure a smooth running shift in the operations and in order to guarantee performance...

With at least 1-3 years of experience as an Sr Operations Manager Handled Telecommunication and Sales campaigns (minimum 2 years) We offer Relocation Allowance* (outside NCR) and Sign on Bonus* Essential Functions/Core Responsibilities Maintain and grow revenue of program(s); responsible for profitability including revenue, margins, billing, seat...

Sr. Operations Manager - Davao, Philippines Location: Philippines, Davao Job category: Operations Leadership Language: English Transcom is looking for talented individuals like you to join our awesome team! Be the next Sr. Operations Manager for our Transcom Davao site. Join our Transcom Family as a Sr. Operations Manager! The Sr. Operations Manager...

Sr. Operations Manager – Bacolod, Philippines (For Pooling) Location: Philippines, Bacolod City Job Category: Operations Leadership Language: English Transcom is looking for talented individuals like you to join our awesome team! Be the next Sr. Operations Manager for our Transcom Bacolod site. Responsibilities Profit and Growth Deliver accurate data to...

Who We Are Verkada is transforming how organizations protect their people and places with an integrated, privacy-sensitive AI-powered platform that includes solutions for video security, access control, air quality sensors, alarms, intercoms, and visitor management. We’ve got serious momentum in the market: more than 30,000 customers (including 100+ of...

Overview Overview: Sr Manager – Operations Serves as a strategic leader responsible for optimizing organizational performance, driving operational excellence, and leading cross-functional teams to achieve business objectives. This role combines advanced operational expertise with executive leadership skills to transform processes, systems, and team...

Healthcare Director | Open to Tenured Sr. Operations Managers Ready for a Director Role | PHP 200K–250K Location: Pasig City (Onsite) Shift: Night Shift Start Date: ASAP We are seeking a Healthcare Director for a leading Healthcare BPO organization. This opportunity is also open to high-performing Senior Operations Managers who are ready to take the next...

Opportunity to learn new skills and expand expertise Opportunity to join a leading mobility organization About Our Client Our client is a large organization within the mobility industry, known for its innovative solutions and commitment to delivering high-quality services. Job Description Lead and manage day-to-day operations Develop and implement...

Job Summary The Business Development Manager is responsible for driving sustainable business growth through strategic client acquisition, expansion of the parking management portfolio, and development of high-value commercial partnerships. The role leads the identification, evaluation, negotiation, and onboarding of new parking sites and revenue...