software support representative

OverviewOn-site - Taguig 1-3 Yrs Exp Bachelor Full-timeResponsibilitiesDiagnose and resolve customer issues related to EV chargers or escalate to manufacturers as neededCommunicate with customers and technicians via Five9 SoftPhoneProactive monitoring of all equipment uptime and performance, and escalate manufacturers as neededFollow up with manufacturers,...

On-site - Makati 1-3 Yrs Exp Bachelor ContractJob DescriptionJob Title: On-site Desktop Support LeadJob Purpose:To deliver high quality services to the users. This service will include all front-line computing across desktop and laptop installations.To manage the Desktop Support team and expand the delivery capabilities of clients. The applicant will need to...

Job DescriptionTECHNICAL SUPPORT STAFF - iSolutions International Inc. and ITDepot Inc.QualificationsBachelor’s degree in IT, Computer Science, or related field (or equivalent experience)Basic knowledge of hardware, software, and networkingStrong troubleshooting and problem-solving skillsGood communication and customer service skillsFamiliarity with...

DescriptionProvide high-quality technical support to customers via phone, email, and chat.Diagnose and resolve technical issues related to software and hardware products.Maintain detailed records of customer interactions and issues in the CRM system.Collaborate with cross-functional teams to enhance product features based on customer feedback.Conduct...

On-site - Quezon City 1-3 Yrs Exp Bachelor Full-time Job Description Employee Recognition and Rewards Government Mandated Benefits Professional Development Professional Development We are looking for technically skilled candidates with good problem-solving ability for the position of IT technician. The duties of an IT technician include being a reference...

Government Mandated BenefitsInsurance Health & WellnessHealth Insurance, Life InsuranceProfessional DevelopmentJob TrainingDescriptionProvide timely and effective technical support to customers via phone, email, and chat.Diagnose and troubleshoot software and hardware issues to ensure customer satisfaction.Document all interactions and resolutions in the...

Job DescriptionMedical ReimbursementGovernment Mandated BenefitsInsurance Health & WellnessHealth Insurance, HMORead MoreTechnical Support RepresentativeWork Setup: OnsiteSchedule: Shifting ScheduleEarning Capacity: Up to PHP 32,500 per monthJob OverviewWe are looking for a customer-focused and technically skilled Technical Support Representative to join our...

On-site - Quezon City 1-3 Yrs Exp Bachelor Full-time Job Description The Technical Support Engineer – Broadband Build provides technical expertise and support for broadband network deployment projects. The role assists in planning, implementation, troubleshooting, and validation of broadband infrastructure such as fiber networks, access equipment, and...

Sales & Support Representative Location:Clark, Pampanga Work Setup:Onsite Employment Type:Full-time Schedule:Night Shift / Rotational Schedule About the Role: We are looking for aSales & Support Representativewith previous experience in acruise account or the cruise industryto provide customer assistance while supporting sales and booking-related...

Job DescriptionGovernment Mandated BenefitsInsurance Health & WellnessHMOSoftware Deployment & ISS ManagementHandle installation, updating, and removal of software and ISS deployments.Generate compliance reports, track deployments, and follow up with users and the ITMO team for compliance and remediation.Reporting, Compliance & Vulnerability TrackingGenerate...

The Technical Support Representative provides timely technical assistance to users by addressing inquiries and resolving issues related to computer hardware, software, and systems. This role involves troubleshooting problems, guiding users through solutions, and ensuring a smooth and productive user experience. Key Responsibilities Identifies, investigates,...

On-site - Taguig 1-3 Yrs Exp Bachelor Full-time Sourcing Specialist Asti Business Services Inc. Job Description The Technical Support Engineer – Broadband Build provides technical expertise and support for broadband network deployment projects. The role assists in planning, implementation, troubleshooting, and validation of broadband infrastructure such as...

Job DescriptionMedical ReimbursementGovernment Mandated BenefitsInsurance Health & WellnessHealth Insurance, HMORead MoreTechnical Support RepresentativeWork Setup: OnsiteSchedule: Shifting ScheduleEarning Capacity: Up to PHP 32,500 per monthJob OverviewWe are looking for a customer-focused and technically skilled Technical Support Representative to join our...

We’re Hiring: Technical Support Representative / Technical Support EngineerResponsibilitiesHandle Tier 1-2 technical support and complex issue resolutionSupport eCommerce platforms (Amazon, Shopify, Gorgias)Manage product listings, including SKU setup and maintenanceAssist B2B clients with technical and platform-related concernsCollaborate with internal...

Job DescriptionTECHNICAL SUPPORT STAFF - iSolutions International Inc. and ITDepot Inc.QualificationsBachelor’s degree in IT, Computer Science, or related field (or equivalent experience)Basic knowledge of hardware, software, and networkingStrong troubleshooting and problem-solving skillsGood communication and customer service skillsFamiliarity with...

Government Mandated BenefitsInsurance Health & WellnessHealth Insurance, Life InsuranceProfessional DevelopmentJob TrainingDescriptionProvide timely and effective technical support to customers via phone, email, and chat.Diagnose and troubleshoot software and hardware issues to ensure customer satisfaction.Document all interactions and resolutions in the...

We are seeking Technical Support Representatives to deliver exceptional service and technical troubleshooting for our clients.Key Responsibilities:Respond to customer inquiries and resolve technical issues via phone, email, or chatProvide excellent customer service and ensure customer satisfactionTroubleshoot and diagnose technical problems using available...

Technical Support Representative Department: Operations Employment Type: Full Time Location: Client Compensation: ₱40,000 - ₱50,000 / month Description We are seeking a dedicated and technically proficient Customer Service Representative to join our team. In this role, you will be responsible for addressing customer inquiries and resolving issues related...

OverviewResponsibilitiesEffectively communicate with players to understand their needs and demands.Answer customer support tickets, emails, user reviews, chats, and/or comments in a professional, respectful and timely manner.Maintain, moderate, and provide customer support in all social media accounts, forums, and official review stores related to the...

TECHNICAL SUPPORT REPRESENTATIVE Technical Support Representative Site: Cebu IT ParkSchedule: Shifting / Night Shift Who We’re Looking For We’re looking for enthusiastic individuals who are passionate about troubleshooting, customer support, technology, and sales and want to help creators, local businesses, and organizations achieve greater success...