Jobs for software support representative at Taguig

A leading technology solutions provider in the Philippines seeks a Support Analyst – Accounting to assist clients primarily in Australia and New Zealand. The ideal candidate will possess at least 1 year of experience in accounting, strong English communication skills, and familiarity with accounting software such as Xero, QuickBooks, and MYOB. Effective...

As a Software Engineer - Technical Support , you will provide hands-on support for our Java-based Human Capital Management (HCM) platform, ensuring timely resolution of technical issues and high-quality documentation for internal and external stakeholders. Your primary focus will be resolving support tickets, troubleshooting integration and backend...

Description Provide high-quality technical support to customers via phone, email, and chat. Diagnose and resolve technical issues related to software and hardware products. Maintain detailed records of customer interactions and issues in the CRM system. Collaborate with cross-functional teams to enhance product features based on customer feedback. Conduct...

National Capital Region (NCR), Taguig City At least 1 year(s) of working experience in the related field is required for this position. Candidate must possess at least a Bachelor's/College Degree, Senior High School Diploma, Some College (But did not graduate), TESDA / Technical / Vocational Certificate on Computer Science/Information Technology,...

On-site - Taguig 1-3 Yrs Exp Bachelor Full-time Sourcing Specialist Asti Business Services Inc. Job Description The Technical Support Engineer – Broadband Build provides technical expertise and support for broadband network deployment projects. The role assists in planning, implementation, troubleshooting, and validation of broadband infrastructure...

OverviewOn-site - Taguig 1-3 Yrs Exp Bachelor Full-timeResponsibilitiesDiagnose and resolve customer issues related to EV chargers or escalate to manufacturers as neededCommunicate with customers and technicians via Five9 SoftPhoneProactive monitoring of all equipment uptime and performance, and escalate manufacturers as neededFollow up with manufacturers,...

ResponsibilitiesRespond to customer inquiries via phone, email, or chat in a courteous and timely mannerProvide accurate information about products, services, and policiesResolve customer complaints efficiently, ensuring customer satisfactionDocument customer interactions and update account informationEscalate complex issues to the appropriate department...

About the job Customer Support RepresentativeJob briefWe are currently looking for a Customer Support Representative to perform telephone duties and ensures that all information obtained are processed accurately in order to provide first call resolution to all customers such as end-users, dealers resellers, and Authorized Service Centers.He or she willalso...

Tyler Technologies, the country’s premier provider of eGovernment solutions, is looking for a Supervisory Team Lead. The ideal candidate will be responsible for overseeing daily operations, ensuring productivity targets are met, fostering a positive team environment, and acting as the primary liaison between team members and management. The Support...

About the roleYou will manage off-hours operational support and send field engineers and specialists to resolve urgent issues. You will be a clear communicator who works well under pressure, manages schedules and escalations effectively, and keeps accurate records to ensure smooth operations.Key responsibilitiesQuickly review and assign urgent off-hours...

OverviewThe Technical Support Engineer Broadband Build provides technical expertise and support for broadband network deployment projects. The role assists in planning, implementation, troubleshooting, and validation of broadband infrastructure such as fiber networks, access equipment, and customer connectivity solutions. The engineer works closely with...

COMPANY PROFILE: Work with the biggest contact center handling the largest bank in the Philippines. They are currently handling the LARGEST PHILIPPINE BANK and servicing Chinese and Fukien speakers. With around 1500 branches in the Philippines, this is tagged as one of the most successful businesses in the Philippines. Currently, this bank is serving...

COMPANY PROFILE: One of the leading trusted American Companies that provides pharmaceutical services, as they are known for providing the resources and solutions for Medicine and Medical Devices in the Global Market. Position: Mandarin Healthcare Support Representative Company Industry: America’s Leading Brand for Trusted Medicine and Medical Devices Work...

COMPANY PROFILE: One of the leading trusted American Companies that provides pharmaceutical services, as they are known for providing the resources and solutions for Medicine and Medical Devices in the Global Market. Position: Mandarin Pharmaceutical Help Desk Company Industry: America’s Leading Brand for Trusted Medicine and Medical Devices Work...

We're looking for an experienced Healthcare Customer Service Representative with a strong background in Revenue Cycle Management (RCM). If you have hands-on experience supporting the healthcare revenue cycle, we want to hear from you. Salary: ₱25,000–₱33,000 per month Qualifications: • At least a Senior High School (SHS) graduate • At least 1...

POSITION OVERVIEW Remote Work-at-Home | Philippines MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology...

We're Hiring: Customer Service Representative [ONSITE SET-UP] Location: Taguig, City Key Responsibilities Respond to phone calls, emails, and chat messages about healthcare services. Confirm patient or member details while strictly adhering to HIPAA confidentiality standards Record all customer interactions and resolutions accurately in the system. Forward...

Lone Wolf Technologies is seeking a customer support specialist to assist clients through phone, email, and chat, explaining product functionality and resolving issues with a customer-centric approach. Responsibilities include logging sessions, diagnosing software challenges, and maintaining strong communication etiquette to ensure a positive customer...

Duties and Responsibilities: Inbound and outbound calls with clients Utilizes effective probing and listening skills to generate opportunities for the company and solutions for the customer. Resolves customer problems promptly and accurately in a manner that will retain promote customer loyalty and retention. experience in direct-to-consumer...

Customer Support Representatives provide a critical front line of support via telephone, email and webchat for the client's customers. Customer Support Representatives coordinate within our teams to provide customers with information on our products and services, loan servicing queries, new loan applications and technical support with our products.KEY...