senior operations manager

Ready to turn bold ideas into real-world impact?At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work...

The Senior Process Manager – Valpak will be responsible for leading end-to-end operations across multiple Valpak support functions, ensuring consistent delivery against client expectations, service levels, quality, productivity, staffing, and customer experience targets.The role requires strong leadership, client management, workforce governance, and...

Location: Malate, Manila Work Setup: On-site Employment Type: Full-time, Permanent About the Role The Senior Operations Manager will take hands‑on ownership of the day‑to‑day operations of a diversified hospitality and property portfolio, covering hotel operations, long‑term residential rentals, property maintenance, and coordination with the...

Purpose The Senior Operations Manager is responsible for the performance of assigned Business Units, planning and implementing business strategies to align operations with the mission and goals of Canon Business Service Centre Philippines. Manage overall financial performance for each account Customer stakeholder management to Senior Manager level Drive...

The Senior Process Manager – Valpak will be responsible for leading end-to-end operations across multiple Valpak support functions, ensuring consistent delivery against client expectations, service levels, quality, productivity, staffing, and customer experience targets. The role requires strong leadership, client management, workforce governance, and...

Select how often (in days) to receive an alert: The Senior Operations Manager is responsible for the performance of assigned Business Units, planning and implementing business strategies to align operations with the mission and goals of Canon Business Service Centre Philippines. Manage overall financial performance for each account Customer stakeholder...

About IntouchCX IntouchCX is a global leader in digital customer experience management, back office processing, trust & safety solutions, and AI services. For over 25 years, we’ve scaled with soul, building trusted long-term partnerships and empowering our people to drive positive change. About The Job Are you looking for an exciting new challenge?...

READY FOR YOUR NEXT LEADERSHIP CHALLENGE? Lead dynamic teams, partner with global clients, and enjoy Day 1 HMO plus exceptional employee benefits. ViTAL perks await in #WeAreTGT: BGC & EASTWOOD! Vitality : Monday breakfasts, daily lunches, Friday treats, fitness & wellbeing programs Incentives : Recognition Awards, birthday celebrations, perfect...

Date Posted:2026-08-18 Country:Philippines Location:PH-BTG-TANAUAN CITY-0182 ~ Lot 18 3rd St ~ LOT 18-2 Position Role Type:OnsiteAt RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses,...

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming...

Overview The Senior Operations Manager is responsible for leading and managing operational teams to achieve strategic goals, drive process improvements, and ensure exceptional service delivery. This role oversees multiple teams across sites, manages client relationships, and ensures alignment with organizational policies and performance metrics....

Drive market performance, customer experience, and operational excellence. This role serves as a strategic architect, overseeing leadership development, resource management, and the integration of AI-driven tools to ensure a future-ready, high-accountability culture. Core Responsibilities Performance & Governance: Own all market KPIs (Quality, NPS,...

About the Role We are seeking experienced and results-driven leaders to manage end-to-end operations within a dynamic BPO/shared services environment. This role is responsible for driving service delivery excellence, achieving client KPIs, leading high-performing teams, and ensuring operational efficiency across processes. The ideal candidate has strong...

About the job: Senior Operations Manager—Service Desk (BGC, Taguig) | Onsite Benefits: HMO for Employee and 2 Dependents (On Day 1)Quarterly performance bonusOutstanding career development opportunities24 Leaves Annually Requirements:4 to 5 years as an operations manager with experience in handling help desk/service desk operations6 years minimum...

Purpose       •    The Senior Operations Manager is responsible for the performance of assigned Business Units, planning and implementing business strategies to align operations with the mission and goals of Canon Business Service Centre Philippines.•    Manage overall financial performance for each account•    Customer stakeholder management...

At Symbos, we build connected customer experiences through people, technology and operational excellence.  Australian-founded and rapidly growing in the Philippines, Symbos partners with organisations across customer experience, technology and business services. We are building a team of leaders who thrive in growth environments, believe in developing...

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming...

TheSenior Process Manager – Valpakwill be responsible for leading end-to-end operations across multiple Valpak support functions, ensuring consistent delivery against client expectations, service levels, quality, productivity, staffing, and customer experience targets. The role requires strong leadership, client management, workforce governance, and...

Ready to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it.Genpact’s AI Gigafactory , our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work...

The Senior Operations Manager oversees daily contact center operations for a major telecommunications account. You will lead Operations Managers, Team Leaders, and agents to hit key performance metrics, drive customer satisfaction, and maintain high operational efficiency while acting as the primary point of contact for client stakeholders.Key...