senior operations manager

Responsibilities Meet all Client Service Level Agreements (deliverables) Ensure the team understands client specific training requirements / needs etc. Analyze performance results of the team and implement process improvements Determine appropriate staff levels and implement strategies to ensure efficient operations Work with support departments to ensure...

Organizes and directs the day-to-day activities related to the operation of the Call Center. Responsible for managing, training & guiding call center managers in performing their duties. Conducts effective resource planning to maximize the productivity of resources (people, technology etc.). Collects and analyze call-center...

Job Description: Purpose The Senior Operations Manager is responsible for the performance of assigned Business Units, planning and implementing business strategies to align operations with the mission and goals of Canon Business Service Centre Philippines. Manage overall financial performance for each account Customer stakeholder management to Senior...

READY FOR YOUR NEXT LEADERSHIP CHALLENGE? Lead dynamic teams, partner with global clients, and enjoy Day 1 HMO plus exceptional employee benefits. ViTAL perks await in #WeAreTGT: BGC & EASTWOOD! Vitality: Monday breakfasts, daily lunches, Friday treats, fitness & wellbeing programs Incentives: Recognition Awards, birthday celebrations, perfect...

Senior Operations Manager position is responsible for the overall management and leadership of the contracts, ensures the successful delivery of services, achievement of operational excellence, client satisfaction and contract profitability, reporting directly to the General Manager/Country Manager of the company and being a key member of the growth of the...

Select how often (in days) to receive an alert: The Senior Operations Manager is responsible for the performance of assigned Business Units, planning and implementing business strategies to align operations with the mission and goals of Canon Business Service Centre Philippines. Manage overall financial performance for each account Customer stakeholder...

READY FOR YOUR NEXT LEADERSHIP CHALLENGE? Lead dynamic teams, partner with global clients, and enjoy Day 1 HMO plus exceptional employee benefits. ViTAL perks await in #WeAreTGT: BGC & EASTWOOD! Vitality: Monday breakfasts, daily lunches, Friday treats, fitness & wellbeing programs Incentives: Recognition Awards, birthday celebrations, perfect attendance...

On-site - Pasig 5-10 Yrs Exp Bachelor Full-timeJob DescriptionWe are looking for an experienced Senior Operations Manager to lead and oversee company operations, ensuring projects are completed safely, on time, within budget, and in accordance with quality standards. This role will coordinate cross-functional teams, optimize resources, and drive operational...

We are seeking experienced and results-driven leaders to manage end-to-end operations within a dynamic BPO/shared services environment. This role is responsible for driving service delivery excellence, achieving client KPIs, leading high-performing teams, and ensuring operational efficiency across processes. The ideal candidate has strong exposure to...

On-site - Muntinlupa 5-10 Years Experience Bachelor Full-time Job Description Employee Recognition and Rewards Holiday Gifts Company Equipment, Parking Space Senior Operations Manager, you will take full ownership of the day-to-day operations across departments while driving performance, efficiency, and continuous improvement throughout the organization. You...

Senior Operations Manager Healthcare Required 5+ Years Pure Healthcare Operations Experience Location Cebu or Manila Work Setup 100% Onsite Shift Night Shift Salary 140000 to 150000 We are hiring a Senior Operations Manager with strong healthcare operations leadership experience. This role requires managing multiple teams and driving consistent KPI...

Senior Operations Manager – Healthcare (Required: 5+ Years Pure Healthcare Operations Experience) Location: Cebu or Manila Work Setup: 100% Onsite Shift: Night Shift Salary: 140,000 to 150,000 We are looking for a Senior Operations Manager with strong healthcare operations experience. The candidate must have handled multiple teams within a purely...

What You’ll Do: We are seeking an experienced Senior Operations Manager, Collections to lead and oversee collections operations at our Iloilo site. This role is responsible for driving operational performance, client satisfaction, employee engagement, and financial results while ensuring compliance with regulatory and client requirements. The ideal...

Senior Operations Manager Healthcare Required 5+ Years Pure Healthcare Operations Experience Location Cebu or Manila Work Setup 100% Onsite Shift Night Shift Salary to We are hiring a Senior Operations Manager with strong healthcare operations leadership experience. This role requires managing multiple teams and driving consistent KPI performance within...

About the job Senior Operations Manager (Mandaluyong) The Senior Operations Manager is responsible for overseeing the daily operations, commercial success, and standard execution across a designated cluster of restaurant locations. This role bridges the gap between executive leadership and store-level management, ensuring that profit targets are met, brand...

Senior Operations Manager – Healthcare Location: Cebu or Manila Work Setup: 100% Onsite Shift: Night Shift Salary: 140,000 to 150,000 We are looking for a Senior Operations Manager with strong healthcare operations experience. The candidate must have handled multiple teams within a purely healthcare BPO account. Minimum Qualifications (Non-Negotiable) At...

About the roleAlorica is seeking a talented and experienced Senior Operations Manager to oversee the smooth and efficient running of our Cebu-based contact centre operations. As a key member of the management team, you will be responsible for driving operational excellence, ensuring exceptional customer service, and leading a team of dedicated...

Job Summary: A. Lead East Asia sales operation including order processing, demand planning, supply chain and logistics management. B. Manage CSR team, demand planner, purchasers in all East Asia countries, provide management support when needed. C. Develop CSR and Supply Chain organisation with a strong competency in forecasting, execution, communication and...

Purpose The Senior Operations Manager is responsible for the performance of assigned Business Units, planning and implementing business strategies to align operations with the mission and goals of Canon Business Service Centre Philippines. Manage overall financial performance for each account Customer stakeholder management to Senior Manager level Drive...

Operations Manager/Senior Operations Manager (Technical)An exciting opportunity has arisen for an experienced Operations/Senior Operations Manager to support the operations and performance of a prominent property in Singapore. This role offers the chance to work alongside an established property management team while gaining exposure to asset enhancement...