helpdesk support

- Location: Vertis North, Quezon City - Work Setup: Onsite | Hybrid upon regularization - Salary: 22,000 basic salary + 6,000 MTA Allowance - Shifting schedule Qualifications: • High school graduate or open any educational attainment • At least 1 year experience providing technical support to end users. • Fundamental knowledge of the overall Bankcard...

OnSpot is a dynamic startup specializing in cutting-edge outsourcing solutions, with a particular focus on the logistics industry. While logistics remains our core expertise, we extend our services across a variety of sectors, providing innovative solutions to meet diverse outsourcing needs. At OnSpot, we pride ourselves on our commitment to exceptional...

Job Description: Serve as the first point of contact for customers seeking technical assistance over the phone or email Perform troubleshooting through diagnostic techniques and pertinent questions Determine the best solution based on the issue and details provided by customers Walk the customer through the problem-solving process Direct unresolved issues...

Job Description Working Days: Monday to Saturday, 5.5 work day week (Saturday standby WFH) Working Hours: 0900hrs to 1800hrs / 0900hrs to 1300hrs(Sat) Remuneration: $1,800 to $2,500 Support 1. Provide troubleshooting support for the client’s IT infrastructure and/or user's issues/challenges by onsite or remote or both 2. Provide quarterly health check...

Are you a hands-on IT professional who enjoys solving technical issues and helping users get back on track? Office Beacon Philippines is looking for a Help Desk Support Technician to join our team. As a Help Desk Support Technician, you'll serve as a first point of contact for IT support requests, providing timely technical assistance, troubleshooting user...

Provides first-level technical support to end-users via phone, email, or ticketing system.Assist users in resolving hardware and software-related issues promptly.Create service tickets for proper coordination to technical department.Investigating and diagnosing incidents and researching solutions.Providing status on service request to customers.Escalating...

ResponsibilitiesProvides first-level technical support to end-users via phone, email, or ticketing system.Assist users in resolving hardware and software-related issues promptly.Create service tickets for proper coordination to technical department.Investigating and diagnosing incidents and researching solutions.Providing status on service request to...

As part of our clients Shared Services IT Department, this role provides technical IT assistance and support to all users across multiple entities. Support services provided by this role involves interaction with users via telephone, messages, and email, and includes first level support for all hardware computer and mobile devices, as well as first level...

Job Title: IT Helpdesk Support Specialist Location: Hybrid at our Makati Office (One Ayala) Are you a tech-savvy professional with a passion for solving problems and delivering exceptional customer service? We’re looking for an enthusiastic IT Helpdesk Support Specialist to join our dynamic team in the heart of Makati. In this role, you’ll be the first...

We are seeking a Technical Helpdesk Support professional with experience in Linux/Unix environments to join an IBM project supporting the Travel & Transportation industry. The ideal candidate will provide technical assistance, troubleshoot system and user issues, and ensure timely resolution of incidents while maintaining high service standards. Quezon...

A leading recruitment agency in Metro Manila seeks a Technical Support Representative to provide first-level technical assistance to end-users. This entry-level role involves resolving hardware and software issues, managing support tickets, and ensuring effective communication with users. Ideal candidates have a relevant educational background and strong...

Wipro Limited in the Philippines is seeking a Technical Support Specialist to provide effective helpdesk support for client processes and resolve issues directly or through timely escalation to meet contract SLAs. You will handle incoming requests by phone or email, document client details, track queries, and use internal knowledge bases to troubleshoot and...

ML Systems Integrator Pte Ltd is seeking an IT Support Specialist to provide troubleshooting for clients’ IT infrastructure and user issues onsite or remotely. The role includes quarterly health checks, documenting findings, and escalating complex problems to senior staff. The candidate will create and update tickets, alert management to critical...

TransPerfect is seeking an energetic individual for the full-time role of Helpdesk Support Specialist in Makati. This position requires a candidate with 3+ years of experience in IT support, excellent troubleshooting skills, and a strong ability to communicate effectively. You will be responsible for providing exceptional support to employees, maintaining...

RESPONSIBILITIES Respond to IT-related queries from vessel or office users via phone, email, or chat.Provide first-level troubleshooting for hardware, software, and network issues.Log incidents and elevate unresolved issues to Level 2 support.Track support tickets and ensure timely resolution or follow-up.Assist in onboarding new users and maintaining access...

About NCR VOYIX NCR Voyix Corporation (NYSE: VYX) is a global platform-powered leader in unified commerce for shopping and dining. Combining a flexible, intelligent platform with end-to-end payments capabilities and services developed through its deep industry experience, NCR Voyix empowers retailers and restaurants to accelerate new possibilities for their...

IT Helpdesk role encompasses overseeing and maintaining the client’s technology systems to ensure smooth operations. This includes troubleshooting and resolving tech-related issues while providing crucial support to digital operations, contributing to the client’s continued technological success in the industry. Responsibilities Serve as the first point...

RESPONSIBILITIESRespond to IT-related queries from vessel or office users via phone, email, or chat.Provide first-level troubleshooting for hardware, software, and network issues.Log incidents and elevate unresolved issues to Level 2 support.Track support tickets and ensure timely resolution or follow-up.Assist in onboarding new users and maintaining access...

IT Helpdesk Support (Mac and Windows Support) Do you want to work with world-class MSPs in the U.S.? We’re looking for IT professionals who are hungry for growth and ready to level up to global standards! Carabao Cloud Solutions, Inc. is a staffing company based in Tayabas, Quezon. We connect top Filipino talent with U.S. companies and Managed Service...

First-line IT support — troubleshoot issues, log tickets and keep users productive.LevelsJunior (1+ yrs)Senior (3+)Lead (5+)Expert (6+)Specialist (7+)SkillsHelpdesk TicketingRemote TroubleshootingWindows SupportAccount AdministrationSoftware InstallationPassword & Access ManagementHardware TriageEscalation HandlingDocumentationResponsibilitiesTroubleshoot...