helpdesk support jobs in Makati

OnSpot is a dynamic startup specializing in cutting-edge outsourcing solutions, with a particular focus on the logistics industry. While logistics remains our core expertise, we extend our services across a variety of sectors, providing innovative solutions to meet diverse outsourcing needs. At OnSpot, we pride ourselves on our commitment to exceptional...

Overview We are currently looking for a junior support engineer to assist B2B clients who buy VoIP termination/origination (DID and outbound SIP) for call centers, business PBXs and resellers. On-the-job training is provided. skills Responsibilities Perform pre-sales engineering and provisioning tasks Work closely with network operations and network...

Job Title: IT Helpdesk Support Specialist Location: Hybrid at our Makati Office (One Ayala) Are you a tech-savvy professional with a passion for solving problems and delivering exceptional customer service? We’re looking for an enthusiastic IT Helpdesk Support Specialist to join our dynamic team in the heart of Makati. In this role, you’ll be the...

As part of our clients Shared Services IT Department, this role provides technical IT assistance and support to all users across multiple entities. Support services provided by this role involves interaction with users via telephone, messages, and email, and includes first level support for all hardware computer and mobile devices, as well as first level...

TransPerfect is seeking an energetic individual for the full-time role of Helpdesk Support Specialist in Makati. This position requires a candidate with 3+ years of experience in IT support, excellent troubleshooting skills, and a strong ability to communicate effectively. You will be responsible for providing exceptional support to employees, maintaining...

A leading recruitment agency in Metro Manila seeks a Technical Support Representative to provide first-level technical assistance to end-users. This entry-level role involves resolving hardware and software issues, managing support tickets, and ensuring effective communication with users. Ideal candidates have a relevant educational background and strong...

Qualifications: Vocational Diploma/Short Course Certificate, Bachelor's/College Degree Entry-level position; prior experience in a customer service or technical support role is advantageous Active listening on complaints and work to find an effective solution. Consistency of tickets and email updates Pay attention to details Have business awareness ...

Healthway (HMC, INC.) in Metro Manila is seeking an IT Support staff. You will operate under the supervision of the IT Operations Officer or Infra Manager and provide technical assistance and maintenance for computers, printers, network equipment and peripherals. Coordination with the Coordinator, Network Administrator, and Infra Manager is required. The...

Setup and Location: WFH Work Schedule: 7:00 AM - 4:00 PM PHT (09:00 AM to 06:00 PM AEST QLD) Employment Type: Full-time Ready to do work that actually excites you? Our client is looking for an experienced L2/L3 Helpdesk Support Engineer to join their managed services team. This role sits at the technical core of our service desk, resolving escalated...

Network One People Solutions Inc. is seeking a capable IT Help Desk professional to provide Level 1/2 support across multiple entities. The role involves assisting users via phone, email, and chat, resolving hardware and software issues, and maintaining documentation. It reports to the Group IT Help Desk Team Leader and supports extended hours for various...

Provides first-level technical support to end-users via phone, email, or ticketing system.Assist users in resolving hardware and software-related issues promptly.Create service tickets for proper coordination to technical department.Investigating and diagnosing incidents and researching solutions.Providing status on service request to customers.Escalating...

ResponsibilitiesProvides first-level technical support to end-users via phone, email, or ticketing system.Assist users in resolving hardware and software-related issues promptly.Create service tickets for proper coordination to technical department.Investigating and diagnosing incidents and researching solutions.Providing status on service request to...

Paynamics Technologies Inc. is hiring for a Merchant Support specialist in Makati, Philippines. The role handles inbound inquiries via phone, email, and chat, resolving Level 1 non-technical issues and maintaining thorough transaction logs. You will identify root causes, provide solutions, and escalate complex cases to Level 2 or other teams. The position...

SCALABLE OS CORP. is seeking a Technician II to provide end-user IT support for computer, network, and hardware issues. You will identify, research, and resolve problems of moderate complexity, responding to requests via phone, email, and chat, and documenting resolutions in our systems. You should have 3+ years of helpdesk experience with Microsoft...

Intelligent Technical Solutions is seeking a Technician I to provide remote IT support, resolving workstation OS issues, printer problems, and business application challenges while ensuring fast, friendly service and accurate resolutions. The role requires experience with Windows and Mac OS, Office 365, Active Directory, and cybersecurity basics. You’ll...

Mass Markets, Inc. is seeking an IT Helpdesk Specialist to join the IT support team. The role provides first-level technical assistance to end-users, troubleshooting hardware and software issues and guiding users through solutions. The ideal candidate will have strong communication skills, a technical background, and experience with remote tools and VPN...

Anavah Talent is hiring an IT Helpdesk Specialist remote from the Philippines to join a US-based startup. You will respond to inbound chat requests, troubleshoot Tier 1 hardware issues, and coordinate with engineering to resolve problems quickly while delivering excellent customer support. Candidates should have strong English, hands-on troubleshooting...

Alphanumeric is hiring a (English speaking) Customer Helpdesk Analyst (Remote based in the Philippines - permanent project) to support one of the world’s largest Pharma companies. You’ll be the first contact for clinical staff, delivering essential technical and operational support impacting patient care and global health. This fully remote role requires...

A technology support company in Metro Manila is looking for a Technical Support Specialist. This role requires providing first-level technical support to end-users through phone, email, or a ticketing system. You will assist users with hardware and software issues, create service tickets, investigate incidents, and keep customers updated on their service...

Waystone in Makati, Philippines is seeking an IT Helpdesk Engineer Level 1 to support the IT team with incident management, service desk operations, and project tasks. The role requires a degree in IT or equivalent, ITIL certification, and at least 2 years in a helpdesk; you will work on hardware, software, mobile devices, and AD, with MFA experience and...