game support

OverviewResponsibilitiesEffectively communicate with players to understand their needs and demands.Answer customer support tickets, emails, user reviews, chats, and/or comments in a professional, respectful and timely manner.Maintain, moderate, and provide customer support in all social media accounts, forums, and official review stores related to the...

Effectively communicate with players to understand their needs and Effectively communicate with players to understand their needs and Provide reports on community feedback, buzz and viral coverage Maintain social network presence including Facebook, Twitter, and other social media platforms Highlight any players’ concerns and issues that you are aware of...

KMC Solutions is seeking a Support Agent to manage daily user inquiries and provide timely technical assistance to players worldwide. You will work across account and app-related questions, solving issues while maintaining high service standards. Full-time remote role based in the Manila area, with rotating shifts (40h/week) and potential night hours....

KMC Solutions is seeking a Support Agent to manage daily user inquiries and provide timely technical assistance to players worldwide. You will work across account and app-related questions, solving issues while maintaining high service standards. Full-time remote role based in the Manila area, with rotating shifts (40h/week) and potential night hours....

KMC Solutions is seeking a Support Agent to manage daily user inquiries and provide timely technical assistance to players worldwide. You will work across account and app-related questions, solving issues while maintaining high service standards. Full-time remote role based in the Manila area, with rotating shifts (40h/week) and potential night hours....

KMC Solutions is seeking a Support Agent to manage daily user inquiries and provide timely technical assistance to players worldwide. You will work across account and app-related questions, solving issues while maintaining high service standards. Full-time remote role based in the Manila area, with rotating shifts (40h/week) and potential night hours....

Effectively communicate with players to understand their needs and demands. Answer customer support tickets, emails, user reviews, chats, and/or comments in a professional, respectful, and timely manner. Maintain, moderate, and provide customer support in all social media accounts, forums, and official review stores related to the product. Provide reports...

A leading gaming support company in the Philippines is seeking a Japanese (Bilingual) Game Support Representative to join their team in Pasig. The role involves providing high-quality customer support, engaging with players, and maintaining a positive gaming environment. Ideal candidates should have proficiency in Japanese and strong communication skills,...

Keywords Studios is seeking a Mandarin Bilingual Player Engagement Agent in Pasig, Philippines. The role involves providing crucial support to our clients and the gaming community by responding to player inquiries and gathering feedback. Ideal candidates will have proficiency in Mandarin and strong communication skills, along with a passion for gaming.Our...

Qroad Pasig, National Capital Region, Philippines Japanese (Bilingual) Game Support Representative Qroad Pasig, National Capital Region, Philippines Join to apply for the Japanese (Bilingual) Game Support Representative role at Qroad Responsibilities include: Provide high-quality customer support by identifying player issues, addressing inquiries, and...

TransPerfect is seeking a Player Support Agent to join a global gaming support team. You will handle player queries via ticketing, chat, email, and social channels, triage issues, and follow documented steps to resolve problems.You will build familiarity with supported games to improve responses and escalate when needed. Ideal candidates have strong English...

Effectively communicate with players to understand their needs and demands. Answer customer support tickets, emails, user reviews, chats, and/or comments in a professional, respectful, and timely manner. Maintain, moderate, and provide customer support in all social media accounts, forums, and official review stores related to the product. Provide reports...

Keywords Studios in the Philippines is hiring a Player Engagement Agent to support live chat for a video game client on a permanent onsite basis. You will handle player inquiries via ticketing, email or chat, translate when needed, and collaborate with internal teams to deliver timely responses. The role requires strong English proficiency, BPO experience,...

Amber Studio Group is hiring a Player Support agent to assist Live game players with account settings, gameplay, purchases, and troubleshooting. You will gather feedback to help improve the player experience and strive to reflect Amber's culture in daily interactions. We value empathy, proactive problem solving, and teamwork as you respond to inquiries,...

Dynamite Games is seeking an Operations Support Associate to join our team of game enthusiasts. You will support our growing operational needs while collaborating with experienced producers, developers, artists and designers to create and operate HTML5 games.The role involves handling customer support via Jira, monitoring live game configurations, assisting...

Dynamite Games is seeking an Operations Support Associate to join our team of game enthusiasts. You will support our growing operational needs while collaborating with experienced producers, developers, artists and designers to create and operate HTML5 games.The role involves handling customer support via Jira, monitoring live game configurations, assisting...

Amber Studio is seeking a Player Support Agent to assist players of a Live game, handling queries about account settings, gameplay, purchases, and basic troubleshooting. You will gather data from players, diagnose root causes, and provide personalized solutions while staying updated with game changes.The role emphasizes culture, teamwork, and delivering...

A dynamic gaming support company is seeking a Customer Support Agent fluent in Japanese and English. This role involves assisting players with inquiries and providing personalized solutions. Candidates should have at least 1 year of experience in customer service and a passion for video games. The position offers a fun work environment, additional days off,...

Sutherland Global in Palayan, Philippines, is seeking a leadership-oriented Team Manager to guide a 18–20 associate team onsite with night shifts. You will oversee performance metrics, coaching, and operations, ensuring high-quality customer service and adherence to schedules.The role emphasizes proactive leadership, effective communication, and...

A BPO company is urgently hiring Call Center Agents in Metro Manila. This role offers a competitive salary up to 28K monthly and a 30K sign-on bonus. Applicants with no prior BPO experience are welcome to apply. Responsibilities include providing customer support, troubleshooting technical issues, and managing account-related inquiries. Candidates must be at...