game support jobs in Pasig

OverviewResponsibilitiesEffectively communicate with players to understand their needs and demands.Answer customer support tickets, emails, user reviews, chats, and/or comments in a professional, respectful and timely manner.Maintain, moderate, and provide customer support in all social media accounts, forums, and official review stores related to the...

Effectively communicate with players to understand their needs and Effectively communicate with players to understand their needs and Provide reports on community feedback, buzz and viral coverage Maintain social network presence including Facebook, Twitter, and other social media platforms Highlight any players’ concerns and issues that you are aware of...

Responsibilities Provide high-quality customer support by identifying player issues, addressing inquiries, and enhancing overall customer satisfaction. Engage with the gaming community, interact directly with players, and maintain a positive gaming environment. Respond to support tickets, emails, and other communication channels professionally and...

KMC Solutions is seeking a Support Agent to manage daily user inquiries and provide timely technical assistance to players worldwide. You will work across account and app-related questions, solving issues while maintaining high service standards. Full-time remote role based in the Manila area, with rotating shifts (40h/week) and potential night hours....

A leading gaming support company in the Philippines is seeking a Japanese (Bilingual) Game Support Representative to join their team in Pasig. The role involves providing high-quality customer support, engaging with players, and maintaining a positive gaming environment. Ideal candidates should have proficiency in Japanese and strong communication skills,...

Keywords Studios is seeking a Mandarin Bilingual Player Engagement Agent in Pasig, Philippines. The role involves providing crucial support to our clients and the gaming community by responding to player inquiries and gathering feedback. Ideal candidates will have proficiency in Mandarin and strong communication skills, along with a passion for gaming.Our...

Effectively communicate with players to understand their needs and demands. Answer customer support tickets, emails, user reviews, chats, and/or comments in a professional, respectful, and timely manner. Maintain, moderate, and provide customer support in all social media accounts, forums, and official review stores related to the product. Provide reports...

Qroad Pasig, National Capital Region, Philippines Japanese (Bilingual) Game Support Representative Qroad Pasig, National Capital Region, Philippines Join to apply for the Japanese (Bilingual) Game Support Representative role at Qroad Responsibilities include: Provide high-quality customer support by identifying player issues, addressing inquiries, and...

Keywords Studios in the Philippines is hiring a Player Engagement Agent to support live chat for a video game client on a permanent onsite basis. You will handle player inquiries via ticketing, email or chat, translate when needed, and collaborate with internal teams to deliver timely responses. The role requires strong English proficiency, BPO experience,...

Effectively communicate with players to understand their needs and demands. Answer customer support tickets, emails, user reviews, chats, and/or comments in a professional, respectful, and timely manner. Maintain, moderate, and provide customer support in all social media accounts, forums, and official review stores related to the product. Provide reports...

A gaming company based in Metro Manila is seeking a community support specialist fluent in Korean and English. The role entails responding to player inquiries, managing social media interactions, and reporting community feedback. Candidates should possess experience in customer support and a passion for gaming. This position offers an opportunity to engage...

J-Recruit Recruitment Agency is hiring a remote Game Customer Service Representative to support an international gaming company serving the US market. You will handle chat, email, and ticket inquiries from players, troubleshoot issues, and guide users on rules and promotions.The role requires 2+ years in customer service, excellent English, strong...

Job Description: Enshored has been powering growth for disruptive brands and leading companies in the US and Europe since 2014. As part of Inc 5000 fastest-growing companies in the US, our commitment to pushing the extra mile helps our clients reach their business’ optimal growth potential, may it be from the ground up or by innovative transformation. ...

Enshored in Pasig, Philippines is hiring a Senior Customer Support Team Lead to guide a non-voice team and drive exceptional service across hardware and mobile apps. You will mentor agents, develop SOPs and knowledge bases, and monitor CSAT, FRT, and FCR while maintaining a warm, jargon-free communication style. This leadership role requires strong English...

A gaming support company in Metro Manila is looking for a Game Operations Specialist to assist players and enhance their gaming experience. Ideal candidates should have a Bachelor's degree, excellent English skills, and experience with Web3 games. Knowledge of cryptocurrencies and willingness to work onsite in shifting schedules are also required. Join us to...

Keywords Studios is seeking a Japanese bilingual Player Engagement Agent to bridge our clients and the gaming community. You will investigate inquiries, deliver quality responses, and gather feedback for developers. Responsibilities include providing excellent player support via ticketing, email, or chat, translating when needed, and maintaining reports to...

A blockchain gaming company in the Philippines is seeking a Senior Customer Support Specialist to be the frontline of support for a vibrant community. The ideal candidate will triage support requests, handle escalated issues, and contribute to process improvements. With a customer-centric mindset, you'll ensure high levels of customer satisfaction in a fully...

ModSquad is seeking a capable tech support agent to deliver top-notch assistance for our developer platform. The role emphasizes game engine knowledge, QA processes, and customer support with a strong workload for 20 hours weekly across flexible 24/7 shifts. The ideal candidate will be fluent in English, experienced with Salesforce, and comfortable analyzing...

DescriptionThis role requires full onsite work and will be supporting live chat services for a video game client.All PH-based team members are required to report onsite based on company directives. We do not offer a permanent WFH setup.Since 1998, we've been on a mission to reshape how players interact with their favorite games, growing into a global team of...

This role requires full onsite work and will be supporting live chat services for a video game client.All PH-based team members are required to report onsite based on company directives. We do not offer a permanent WFH setup.Since 1998, we've been on a mission to reshape how players interact with their favorite games, growing into a global team of over...