game support jobs in Pasig

OverviewResponsibilitiesEffectively communicate with players to understand their needs and demands.Answer customer support tickets, emails, user reviews, chats, and/or comments in a professional, respectful and timely manner.Maintain, moderate, and provide customer support in all social media accounts, forums, and official review stores related to the...

Effectively communicate with players to understand their needs and Effectively communicate with players to understand their needs and Provide reports on community feedback, buzz and viral coverage Maintain social network presence including Facebook, Twitter, and other social media platforms Highlight any players’ concerns and issues that you are aware of...

Amber is seeking a Player Support agent to assist Live game players with account, gameplay, purchasing, and troubleshooting queries. You will gather data, diagnose issues, and provide personalized solutions while keeping up with game updates and feature changes.The role emphasizes customer-first service, culture, and proactive problem solving in a fast-paced...

A leading gaming support company in the Philippines is seeking a Japanese (Bilingual) Game Support Representative to join their team in Pasig. The role involves providing high-quality customer support, engaging with players, and maintaining a positive gaming environment. Ideal candidates should have proficiency in Japanese and strong communication skills,...

Qroad Pasig, National Capital Region, Philippines Japanese (Bilingual) Game Support Representative Qroad Pasig, National Capital Region, Philippines Join to apply for the Japanese (Bilingual) Game Support Representative role at Qroad Responsibilities include: Provide high-quality customer support by identifying player issues, addressing inquiries, and...

Effectively communicate with players to understand their needs and demands. Answer customer support tickets, emails, user reviews, chats, and/or comments in a professional, respectful, and timely manner. Maintain, moderate, and provide customer support in all social media accounts, forums, and official review stores related to the product. Provide reports...

Keywords Studios is seeking a Mandarin Bilingual Player Engagement Agent in Pasig, Philippines. The role involves providing crucial support to our clients and the gaming community by responding to player inquiries and gathering feedback. Ideal candidates will have proficiency in Mandarin and strong communication skills, along with a passion for gaming.Our...

KMC Solutions is seeking a Support Agent to manage daily user inquiries and provide timely technical assistance to players worldwide. You will work across account and app-related questions, solving issues while maintaining high service standards. Full-time remote role based in the Manila area, with rotating shifts (40h/week) and potential night hours....

Effectively communicate with players to understand their needs and demands. Answer customer support tickets, emails, user reviews, chats, and/or comments in a professional, respectful, and timely manner. Maintain, moderate, and provide customer support in all social media accounts, forums, and official review stores related to the product. Provide reports...

Job description Assigned Tasks: Handle Mobile/PC game customer service inquiries. Investigate detailed logs for inquiries using GM tools. Implement propagation and follow-up measures when issues occur. Create reports for assigned projects. Manage community activities, including announcements and comment responses. Qualifications: Advanced proficiency in...

Keywords Studios in the Philippines is hiring a Player Engagement Agent to support live chat for a video game client on a permanent onsite basis. You will handle player inquiries via ticketing, email or chat, translate when needed, and collaborate with internal teams to deliver timely responses. The role requires strong English proficiency, BPO experience,...

A gaming company based in Metro Manila is seeking a community support specialist fluent in Korean and English. The role entails responding to player inquiries, managing social media interactions, and reporting community feedback. Candidates should possess experience in customer support and a passion for gaming. This position offers an opportunity to engage...

GDEX OUTSOURCING INC is seeking a customer support specialist for mobile and PC games. You will handle inquiries, investigate logs with GM tools, and implement follow-up actions. You will also create project reports and manage community announcements and replies.Candidates should be proficient in Thai, have strong written communication, and be...

Exmox GmbH is seeking a motivated Support Agent to join a global, fast-paced team from the Philippines. You will handle a high volume of user inquiries, troubleshoot account and technical questions, and ensure a smooth, engaging experience for millions of players.You will work with our Germany-based internal team to deliver top-tier support. A strong English...

Responsibilities Provide high-quality customer support by identifying player issues, addressing inquiries, and enhancing overall customer satisfaction. Engage with the gaming community, interact directly with players, and maintain a positive gaming environment. Respond to support tickets, emails, and other communication channels professionally and...

J-Recruit Recruitment Agency is hiring a remote Game Customer Service Representative to support an international gaming company serving the US market. You will handle chat, email, and ticket inquiries from players, troubleshoot issues, and guide users on rules and promotions.The role requires 2+ years in customer service, excellent English, strong...

Private Advertiser is seeking a Remote Customer Support Specialist for rotating shifts in the Philippines. You will handle player inquiries, troubleshoot issues, and guide users on game rules and promotions. You will document interactions and work with development/QA teams to resolve complex problems.Ideal candidates stay current with game updates, provide...

A gaming support company in Metro Manila is looking for a Game Operations Specialist to assist players and enhance their gaming experience. Ideal candidates should have a Bachelor's degree, excellent English skills, and experience with Web3 games. Knowledge of cryptocurrencies and willingness to work onsite in shifting schedules are also required. Join us to...

Exmox GmbH is seeking a dedicated Support Agent to handle Korean and English inquiries from players. You will resolve account questions, troubleshoot app issues, and provide timely, friendly assistance.Based in Metro Manila with 100% remote work, you will join a global team supporting millions of players and partners in real time. You will manage fast-paced...

A blockchain gaming company in the Philippines is seeking a Senior Customer Support Specialist to be the frontline of support for a vibrant community. The ideal candidate will triage support requests, handle escalated issues, and contribute to process improvements. With a customer-centric mindset, you'll ensure high levels of customer satisfaction in a fully...