game support jobs in Manila

OverviewResponsibilitiesEffectively communicate with players to understand their needs and demands.Answer customer support tickets, emails, user reviews, chats, and/or comments in a professional, respectful and timely manner.Maintain, moderate, and provide customer support in all social media accounts, forums, and official review stores related to the...

Private Advertiser in Metro Manila, Quezon City is seeking a Customer Support Officer for gaming with a focus on player assistance across game mechanics, features, and troubleshooting. The role involves guiding players through account access issues, in-game difficulties, and billing queries, while staying updated on new content and events.The position...

Effectively communicate with players to understand their needs and Effectively communicate with players to understand their needs and Provide reports on community feedback, buzz and viral coverage Maintain social network presence including Facebook, Twitter, and other social media platforms Highlight any players’ concerns and issues that you are aware of...

Amber is seeking a Player Support agent to assist Live game players with account, gameplay, purchasing, and troubleshooting queries. You will gather data, diagnose issues, and provide personalized solutions while keeping up with game updates and feature changes.The role emphasizes customer-first service, culture, and proactive problem solving in a fast-paced...

KMC Solutions is seeking a Support Agent to manage daily user inquiries and provide timely technical assistance to players worldwide. You will work across account and app-related questions, solving issues while maintaining high service standards. Full-time remote role based in the Manila area, with rotating shifts (40h/week) and potential night hours....

Amber Studio Group is hiring a Player Support agent to assist Live game players with account settings, gameplay, purchases, and troubleshooting. You will gather feedback to help improve the player experience and strive to reflect Amber's culture in daily interactions.We value empathy, proactive problem solving, and teamwork as you respond to inquiries,...

Responsibilities Provide high-quality customer support by identifying player issues, addressing inquiries, and enhancing overall customer satisfaction. Engage with the gaming community, interact directly with players, and maintain a positive gaming environment. Respond to support tickets, emails, and other communication channels professionally and...

KMC Solutions is seeking a Support Agent to manage daily user inquiries and provide timely technical assistance to players worldwide. You will work across account and app-related questions, solving issues while maintaining high service standards. Full-time remote role based in the Manila area, with rotating shifts (40h/week) and potential night hours....

KMC Solutions is seeking a Support Agent to manage daily user inquiries and provide timely technical assistance to players worldwide. You will work across account and app-related questions, solving issues while maintaining high service standards. Full-time remote role based in the Manila area, with rotating shifts (40h/week) and potential night hours....

A dynamic gaming support company is seeking a Customer Support Agent fluent in Japanese and English. This role involves assisting players with inquiries and providing personalized solutions. Candidates should have at least 1 year of experience in customer service and a passion for video games. The position offers a fun work environment, additional days off,...

Amber is seeking a Player Support agent to assist Live game players with account, gameplay, purchasing, and troubleshooting queries. You will gather data, diagnose issues, and provide personalized solutions while keeping up with game updates and feature changes.The role emphasizes customer-first service, culture, and proactive problem solving in a fast-paced...

Amber is seeking a Player Support agent to assist Live game players with account, gameplay, purchasing, and troubleshooting queries. You will gather data, diagnose issues, and provide personalized solutions while keeping up with game updates and feature changes.The role emphasizes customer-first service, culture, and proactive problem solving in a fast-paced...

Amber is seeking a Player Support agent to assist Live game players with account, gameplay, purchasing, and troubleshooting queries. You will gather data, diagnose issues, and provide personalized solutions while keeping up with game updates and feature changes.The role emphasizes customer-first service, culture, and proactive problem solving in a fast-paced...

Keywords Studios is seeking a Mandarin Bilingual Player Engagement Agent in Pasig, Philippines. The role involves providing crucial support to our clients and the gaming community by responding to player inquiries and gathering feedback. Ideal candidates will have proficiency in Mandarin and strong communication skills, along with a passion for gaming.Our...

A leading gaming support company in the Philippines is seeking a Japanese (Bilingual) Game Support Representative to join their team in Pasig. The role involves providing high-quality customer support, engaging with players, and maintaining a positive gaming environment. Ideal candidates should have proficiency in Japanese and strong communication skills,...

Amber is seeking a Player Support agent to assist Live game players with account, gameplay, purchasing, and troubleshooting queries. You will gather data, diagnose issues, and provide personalized solutions while keeping up with game updates and feature changes.The role emphasizes customer-first service, culture, and proactive problem solving in a fast-paced...

Qroad Pasig, National Capital Region, Philippines Japanese (Bilingual) Game Support Representative Qroad Pasig, National Capital Region, Philippines Join to apply for the Japanese (Bilingual) Game Support Representative role at Qroad Responsibilities include: Provide high-quality customer support by identifying player issues, addressing inquiries, and...

Effectively communicate with players to understand their needs and demands. Answer customer support tickets, emails, user reviews, chats, and/or comments in a professional, respectful, and timely manner. Maintain, moderate, and provide customer support in all social media accounts, forums, and official review stores related to the product. Provide reports...

Amber is seeking a Player Support agent to assist Live game players with account, gameplay, purchasing, and troubleshooting queries. You will gather data, diagnose issues, and provide personalized solutions while keeping up with game updates and feature changes.The role emphasizes customer-first service, culture, and proactive problem solving in a fast-paced...

Amber Studio in Manila is seeking a Customer Support Agent with English and Chinese to assist Live game players with account settings, gameplay, and purchases. You will diagnose issues, provide personalized solutions, and stay updated on game changes. You’ll work closely with the community and strive for excellent user experiences.The role requires...