game support jobs in Manila

OverviewResponsibilitiesEffectively communicate with players to understand their needs and demands.Answer customer support tickets, emails, user reviews, chats, and/or comments in a professional, respectful and timely manner.Maintain, moderate, and provide customer support in all social media accounts, forums, and official review stores related to the...

Effectively communicate with players to understand their needs and Effectively communicate with players to understand their needs and Provide reports on community feedback, buzz and viral coverage Maintain social network presence including Facebook, Twitter, and other social media platforms Highlight any players’ concerns and issues that you are aware of...

Amber is seeking a Player Support agent to assist Live game players with account, gameplay, purchasing, and troubleshooting queries. You will gather data, diagnose issues, and provide personalized solutions while keeping up with game updates and feature changes.The role emphasizes customer-first service, culture, and proactive problem solving in a fast-paced...

A dynamic gaming support company is seeking a Customer Support Agent fluent in Japanese and English. This role involves assisting players with inquiries and providing personalized solutions. Candidates should have at least 1 year of experience in customer service and a passion for video games. The position offers a fun work environment, additional days off,...

Dynamite Games is seeking an Operations Support Associate to join our team of game enthusiasts. You will support our growing operational needs while collaborating with experienced producers, developers, artists and designers to create and operate HTML5 games.The role involves handling customer support via Jira, monitoring live game configurations, assisting...

Keywords Studios is seeking a Mandarin Bilingual Player Engagement Agent in Pasig, Philippines. The role involves providing crucial support to our clients and the gaming community by responding to player inquiries and gathering feedback. Ideal candidates will have proficiency in Mandarin and strong communication skills, along with a passion for gaming.Our...

Effectively communicate with players to understand their needs and demands. Answer customer support tickets, emails, user reviews, chats, and/or comments in a professional, respectful, and timely manner. Maintain, moderate, and provide customer support in all social media accounts, forums, and official review stores related to the product. Provide reports...

A leading gaming support company in the Philippines is seeking a Japanese (Bilingual) Game Support Representative to join their team in Pasig. The role involves providing high-quality customer support, engaging with players, and maintaining a positive gaming environment. Ideal candidates should have proficiency in Japanese and strong communication skills,...

Amber is seeking a Player Support agent to assist Live game players with account, gameplay, purchasing, and troubleshooting queries. You will gather data, diagnose issues, and provide personalized solutions while keeping up with game updates and feature changes.The role emphasizes customer-first service, culture, and proactive problem solving in a fast-paced...

Amber is seeking a Player Support agent to assist Live game players with account, gameplay, purchasing, and troubleshooting queries. You will gather data, diagnose issues, and provide personalized solutions while keeping up with game updates and feature changes.The role emphasizes customer-first service, culture, and proactive problem solving in a fast-paced...

Amber is seeking a Player Support agent to assist Live game players with account, gameplay, purchasing, and troubleshooting queries. You will gather data, diagnose issues, and provide personalized solutions while keeping up with game updates and feature changes.The role emphasizes customer-first service, culture, and proactive problem solving in a fast-paced...

Qroad Pasig, National Capital Region, Philippines Japanese (Bilingual) Game Support Representative Qroad Pasig, National Capital Region, Philippines Join to apply for the Japanese (Bilingual) Game Support Representative role at Qroad Responsibilities include: Provide high-quality customer support by identifying player issues, addressing inquiries, and...

Amber is seeking a Player Support agent to assist Live game players with account, gameplay, purchasing, and troubleshooting queries. You will gather data, diagnose issues, and provide personalized solutions while keeping up with game updates and feature changes.The role emphasizes customer-first service, culture, and proactive problem solving in a fast-paced...

BB Wave Inc. in the Philippines is seeking a versatile Customer Support professional to assist players via phone, email, live chat, and other channels. You will manage inquiries, resolve disputes, promote services, and aim to exceed sales, registrations, or satisfaction targets. You will handle account registration, KYC procedures, payments, and...

KMC Solutions is seeking a Support Agent to manage daily user inquiries and provide timely technical assistance to players worldwide. You will work across account and app-related questions, solving issues while maintaining high service standards.Full-time remote role based in the Manila area, with rotating shifts (40h/week) and potential night hours....

Amber Studio in Manila is seeking a Customer Support Agent with English and Chinese to assist Live game players with account settings, gameplay, and purchases. You will diagnose issues, provide personalized solutions, and stay updated on game changes. You’ll work closely with the community and strive for excellent user experiences. The role requires...

Effectively communicate with players to understand their needs and demands. Answer customer support tickets, emails, user reviews, chats, and/or comments in a professional, respectful, and timely manner. Maintain, moderate, and provide customer support in all social media accounts, forums, and official review stores related to the product. Provide reports...

KMC Solutions is seeking a Support Agent to manage daily user inquiries and provide timely technical assistance to players worldwide. You will work across account and app-related questions, solving issues while maintaining high service standards.Full-time remote role based in the Manila area, with rotating shifts (40h/week) and potential night hours....

Job description Assigned Tasks: Handle Mobile/PC game customer service inquiries. Investigate detailed logs for inquiries using GM tools. Implement propagation and follow-up measures when issues occur. Create reports for assigned projects. Manage community activities, including announcements and comment responses. Qualifications: Advanced proficiency in...

Agensi Pekerjaan J-Recruit Sdn Bhd on behalf of an international gaming company is hiring a Game Customer Service Representative to work fully remotely from the Philippines. You will support players across chat, email, and ticketing channels for US market, around the clock.The role requires 2+ years in customer service, excellent English, and the ability to...