customer support engineer

Customer Support Engineer — Manila, Philippines (Remote) --- About emnify emnify is a global IoT connectivity platform provider, enabling enterprises and OEMs to build, deploy, and operate connected products at scale across 180+ countries. Our cloud-native SuperNetwork powers mission-critical use cases in industries such as mobility, logistics, energy,...

General Job Description The CSA shall be mainly responsible for: Generating revenue from parts/service sales according to the objectives of the SASD Customer Support Section Customer relations management, providing after-sales, commercial, and technical support to assigned accounts Responsibilities The CSA shall: Manage the after-sales activities...

About Us UJET leads the way in AI-powered contact center innovation, delivering a future-proof, cloud platform that redefines the customer experience with cutting-edge AI, true multimodality, and a mobile-first approach. We infuse AI across every aspect of your customer journey and contact center operations, to drive automation and efficiency. UJET's AI...

On behalf of FinTech Client #8, SD Solutions is looking for a talented Customer Support Engineer to provide exemplary support to our clients and partners, ensuring prompt, correct, and personalized assistance. This remote role will involve engaging in both VIP and Standard Support, troubleshooting issues, and collaborating with internal departments such as...

Integrated Micro-Electronics, Inc. (IMI Global) is seeking a Customer Service Engineer to join our Supply Chain team in Laguna. You will address customer questions and provide technical support on products, handling field calls and on-site diagnostics to ensure service quality.The role requires a bachelor’s degree, SAP experience, and familiarity with BOM...

Join our Team About the Role At Ericsson, we are seeking a knowledgeable and dedicated Support Engineer to join our team. In this pivotal role, you will be charged to operate and support Ericsson NFVI and CNIS platforms across production, pre-production, and lab environments. Ensure high availability, performance, and resiliency for 5G, IMS, and other...

Instructure, Inc. is seeking a customer-facing Support Engineer to troubleshoot a wide range of client issues and support multiple business areas. The role requires strong technical competency, knowledge-based troubleshooting, and the ability to work with internal teams across time zones. You will use knowledge bases, AI-assisted tools, and debugging skills...

Instructure, Inc. is seeking a customer-facing Support Engineer to troubleshoot a wide range of client issues and support multiple business areas. The role requires strong technical competency, knowledge-based troubleshooting, and the ability to work with internal teams across time zones. You will use knowledge bases, AI-assisted tools, and debugging skills...

Accelleron Manila is seeking a Customer Support Engineer to deliver defined services to internal customers worldwide. You will handle quotations, order bookings, spare part purchasing, service orders, and ensure timely invoicing and data accuracy across ERP systems.The role requires 3+ years in order handling with international partners, proficiency in Excel...

Instructure, Inc. is seeking a customer-facing Support Engineer to troubleshoot a wide range of client issues and support multiple business areas.The role requires strong technical competency, knowledge-based troubleshooting, and the ability to work with internal teams across time zones. You will use knowledge bases, AI-assisted tools, and debugging skills...

All roles at JumpCloud® are Remote unless otherwise specified in the Job Description. About JumpCloud® JumpCloud® is the AI-powered unified IT management platform designed to secure the modern workforce. By consolidating identity, device, and access management, JumpCloud provides intelligent, secure IT that scales from human users to autonomous AI...

Laravel is hiring a Customer Support Engineer to be the first contact for developers using Laravel’s ecosystem, including Forge, Vapor, Spark, Envoyer, and Nova. The role emphasizes fast, accurate resolutions and a customer-first mindset, with availability during Pacific time (9‑5) and potential contract or permanent employment.You will triage tickets,...

AvePoint is seeking a Project Support Engineer in Cebu City to provide Level 1/2 support to clients, coordinate with R&D, and resolve technical issues. The role emphasizes agility, teamwork, and continuous learning with hybrid onsite/offsite arrangements. Responsibilities include handling customer inquiries, performing deep-dive analyses, and ensuring timely...

519363 04-Sep-2026 Customer Services Position Overview We are seeking an Advanced Application Support Engineer to join our Global Teamcenter Application Support organization. This role is ideal for someone who already has a solid foundation in technical or application support and is ready to take the next step in their career. You will receive onboarding,...

Softgic is seeking a Customer Success Engineer / Technical Support Engineer to deliver proactive help desk support and hands-on technical assistance for end users. You will resolve tickets, troubleshoot software issues, and collaborate with Engineering and Product teams.Strong skills in Outlook, C#, SQL, and web apps are required, with a commitment to clear...

Instructure is seeking a customer-facing support engineer in the Philippines to troubleshoot and resolve client issues via knowledge-based platforms, while coordinating with internal teams and applying AI-enhanced techniques for efficiency.The role emphasizes multitasking, documentation, and ongoing self-learning, with occasional meetings outside regular...

Open iT, Inc. is searching for a Software Support Engineer based in Lucena, Philippines. This role involves troubleshooting Open iT products and providing exceptional customer service. You will collaborate with customers, resolve issues efficiently, and document processes to enhance knowledge.The ideal candidate has proven experience in Windows support and...

AMCS Group is seeking a Software Support Engineer to be the first line of contact for customers, resolving issues and maximizing value from our cloud-based SaaS solutions. The role combines technical troubleshooting, analytical thinking, and clear communication in a fast-paced environment.You’ll investigate technical issues, document cases, and collaborate...

About Us UJET leads the way in AI-powered contact center innovation, delivering a future-proof, cloud platform that redefines the customer experience with cutting-edge AI, true multimodality, and a mobile-first approach. We infuse AI across every aspect of your customer journey and contact center operations, to drive automation and efficiency. UJET's AI...

Who are we? At Finastra, we’re a global leader in financial services software, dedicated to expanding access to financial services and shaping what’s next for the industry. Our technology powers mission‑critical solutions across Lending, Payments and Universal Banking, supporting over 7,000 customers, including 80% of the world’s top 50 banks, in...